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Top Rated Customer Service Software with Live chat - Page 12

Last updated: October 2026

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310 software options

Video Call Center logo
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Your own branded, video call center in a matter of weeks

Modernize your customer service by increasing customer engagement, enhancing customer service and strengthening loyalty. Video-based customer service can replicate the experience of a personal customer support, but at the same time increase its efficiency for both, your clients and your company.

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Zowie logo
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Cloud-based AI customer service agent for enterprises

Zowie is a set of customer service tools for companies that sell online. The platform offers a free analysis of automation potential, an omnichannel inbox, and various integrations, including Shopify, Magento, and more. Zowie can act as a standalone customer service system or enhance current tools.

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Enterprise Accelerator logo
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Data analysis platform to monitor customer interactions

Enterprise Accelerator is a data analysis solution designed to help businesses utilize call recordings, transcripts support emails, chat conversations, and social media mentions to interpret voice interactions across multiple departments including call centers, marketing, customer experience, and sales. Administrators can monitor call outcomes, agents' adherence to scripts, and assess performance based on KPIs.

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QuantumDesk logo
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AI-powered customer service platform

QuantumDesk is an AI-native customer service platform that unifies communication channels into a single inbox and uses artificial intelligence agents to resolve customer queries. The platform features context-aware responses, sentiment analysis, multi-language support, and skill-based ticket assignment. It includes real-time analytics, automated resolution capabilities, and AI-powered assistance to help support teams respond to customer inquiries more efficiently.

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Kreechat logo
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Unified inbox for messaging app customer support

Kreechat connects your business to the platforms your customers actually use: WhatsApp, Telegram, Messenger, Viber.
With Kreechat, all messages land in a single, unified inbox, making it easy for your customer support team to manage communication efficiently and never miss an inquiry.

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Haber Chat logo
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your go-to platform for managing WhatsApp communications.

Key features include multi-number management, automated message campaigns, and CRM-level customer tracking. It integrates with over 5000 apps for seamless customization. Enjoy real-time analytics, quick replies, and team collaboration, all in one place. Plus, you can start with a free trial!

Read more about Haber Chat

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SOGEDES.X logo
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Cloud-based omnichannel call and contact center solution

SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

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Sela logo
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Shared inbox and AI for customer service teams

Sela helps support teams manage customer conversations across messaging, web chat, email, and voice. Assign requests, share internal notes, automate follow-ups, and use an optional AI assistant with human handoff. Arabic and English interfaces keep teams working in their preferred language.

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SparrowDesk logo
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AI & Agentic Customer Support with Zoona AI

SparrowDesk is an AI-first customer service platform that consolidates chat and email into a unified omnichannel inbox. It features AI Agents for auto-resolution, an AI Copilot for agent assistance, and robust tools like SLAs and macros to streamline support operations.

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ResolveAI logo
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ChatGPT powered chatbots for your business!

ResolveAI is a SaaS that offers chatbot services driven by ChatGPT to other companies. Our chatbots can comprehend client requests and questions and offer prompt, precise responses.

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Saysimple logo
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Dynamic Customer Engagement Platform

We streamline, automate and track inbound and outbound communication efforts between organizations and their customers.

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Cobbai logo
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AI agents for customer service

Cobbai delivers conversational AI agents that automate support, improve customer satisfaction, and enhance service experiences.

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Onlim logo
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Conversational AI and live chat platform

Onlim is a conversational AI and live chat tool that helps businesses streamline processes related to intent management, automatic reasoning, knowledge generation, and more. It comes with predefined conversational templates for specific sectors such as tourism, energy suppliers, retailers, and more.

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CallVU logo
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Digital call experience platform for call centers

CallVU is a call center software designed to help businesses in industries including finance, insurance, telecommunications, and more engage with clients via digital sessions to resolve issues, automate data collection processes using digital forms, and more.

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Optiwe logo
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AI-Powered messaging platform for sales teams

AI-Powered messaging platform for streamlining sales and automating customer service in any channel.

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TIKTING logo
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TIKTING® Help Desk & Change Management System

SaaS or On-Premises Deployment
Auto Ticket Creation & Assignment
Categories, Sub-Cat, Levels & Tags
Priority, Levels and SLA
Advanced Search Filters
Fully Customizable
Predefined Search filters
Email Templates
Automate scenarios

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Visiativ Customer Service logo
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Customer service software

Visiativ Customer Service is a web-based software designed to help businesses with real-time interactions across channels, through live chat, email, and phone support. Administrators can gain insights into customer satisfaction levels to identify areas for improvement and optimize customer support strategy.

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ConSol CM/Ticketing logo
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Software to help businesses receive and process inquiries

Say Goodbye to excel lists and email chaos. ConSol CM/Ticketing is used to efficiently manage and process requests of all kinds.

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ThinkOwl logo
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A complete AI solution for all your customer support needs.

Artificial Intelligence + Helpdesk Software = Better Relationships. ThinkOwl is an artificial intelligence based, helpdesk software that combines human and machine learning. ThinkOwl leverages your human resources to the max through intelligent automation.

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Vocalcom logo
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Customer Service Solution

Cloud-based contact center solution that provides a unified platform for managing all your customer communications in one place: phone, email, text messages and social media.

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Udesk logo
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AI-Powered Omnichannel Customer Service Software

Udesk is an AI-powered customer service solution that combines omnichannel support, AI agents, and automation to improve customer experience and service efficiency.

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OMQ logo
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Customizable, AI-powered customer service

OMQ is a suite of cloud-based, artificial intelligence (AI) powered customer service solutions which offer businesses the tools to create custom knowledge bases and dynamic FAQs to encourage customer self service. The platform also automates processes such as ticketing and message response

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Kundo logo
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Customer service management system

Kundo is a customer service management system that helps businesses create an optimal service mix between assisted and self-service to meet personalized customer service requirements. With centralized case management, an accessible knowledge platform and AI-driven self-service, users can deliver support across multiple communication channels, such as email, live chat, and more.

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Lokulus logo
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Your AI workflow automation partner

Lokulus' AI-driven workflow automation platform delivers cost effective and personalised customer experiences. The workflows intelligently manage, prioritise and respond to endless customer queries. If it can’t be resolved through automation, it will escalate to the right person.

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Fusion Connect CCaaS logo
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Contact Center as a Service for customer communication

Use Fusion Connect Contact Center as a Service (CCaas) to communicate with your customers the way they want, while your agents work from anywhere. CCaaS is flexible and scalable to deploy and includes tools such as a predictive dialer, IVR, ACD, and unlimited call queues, with options for omnichannel and AI-based self-service.

Read more about Fusion Connect CCaaS

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