App comparison

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Customer Support Software with Drag & Drop (2026) - Page 4

Last updated: April 2026

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Support Ticket Management(60)

Reporting/Analytics(84)

Real-Time Notifications(68)

Drag & Drop

Website Integration(34)

Integrated with

Microsoft Teams(22)

ActiveCampaign(7)

Adobe Commerce(11)

Aircall(14)

Amazon Connect(7)

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89 software options

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Kindly

4.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Conversational AI platform

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Combine AI chatbot with conversion optimization, cart abandonment messages, and live chat all in one platform. Users can improve the average order value.

Zuar Portal

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Provide branded Tableau dashboards!

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Zuar Portal offers a fast and scalable solution for creating customized analytics hubs, while providing secure and global access to the data required by executives, employees, vendors, customers, and other stakeholders.

Conferbot

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Build chatbots for lead generation, customer support, survey

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Are you looking for a way to engage your visitors and build engaging conversations without having to code? Then you need to check out Conferbot!

AIVITEX

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Comprehensive digital service management platform

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AIVITEX is a remote visual support and assistance platform powered by AR technology. It enables companies to offer digital services and remote support to their customers, helping them overcome skills shortages, reduce CO2 emissions, and stay competitive in the market. AIVITEX features include white-label branding, customizable forms, documentation capabilities, and photo/video functions to enhance the remote customer experience.

Tribe CRM

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Built for European business. Powered by AI. Ready to scale.

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Tribe helps customer service teams resolve issues faster and reduce repetitive requests. Ticketing, self-service portals, and a unified customer view keep every interaction connected to the full account picture.

BOTNATION AI

(0)

Artificial intelligence (AI)-based chatbot creation platform

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BOTNATION AI is a cloud-based conversational AI solution designed to help businesses launch and manage chatbots for websites and Facebook pages. With the keyword recommendation engine, users can search and analyze keywords and phrases from customer interactions across multiple advertising campaigns.

Mobile Service Cloud

(0)

Mobile Service Cloud, for frictionless service experiences

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Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

Levity

(0)

Artificial intelligence, machine learning, automation

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Levity facilitates process automation with the help of artificial intelligence and machine learning. The platform is specifically designed for time-consuming tasks that require manual labor, such as categorizing digital data.

Conversational AI Cloud

(0)

Conversational AI Cloud for automated customers service

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Let your customer support be available 24/7 with Conversational AI Cloud. Boost your efficiency and become more productive as an customer service team by building your own advanced virtual assistants such as AI chatbots, voicebots, and much more, and automating what can be automated.

SOGEDES.X

(0)

Cloud-based omnichannel call and contact center solution

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SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

DRUID

(0)

Enhance user experience with DRUID conversational AI

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DRUID AI offers conversational AI with an NLP engine of 98% accuracy, multiple integrations & flexible cloud/on-prem/hybrid deployments

etrack1

(0)

For customer centres with passionate customer service manage

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etrack1 owns the entire value chain from technology to implementation, hosting and support.

This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything.

Flixcheck

(0)

Digital forms solution for improved customer communication

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Flixcheck is a digital solution for forms and customer communication. It enables sending custom forms to customers' phones for secure completion and return. Key features include digital signatures, file uploads, SEPA mandates, and a PDF editor. Designed to streamline interactions and data workflows while complying with GDPR, Flixcheck integrates with existing systems and is ideal for individuals, small teams, or large enterprises.

Chat360

(0)

Cloud-based conversational AI chatbot for businesses.

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Chat360 is a conversational AI platform that enables enterprises to enhance customer engagement and support across multiple channels. The solution provides a no-code chatbot builder that allows businesses to create engaging chatbots without any coding expertise. Enterprises can connect with customers on their preferred channels including WhatsApp, Facebook Messenger, Instagram DMs, and websites.