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Kindly
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based AI customer support platform for teams
Table of Contents
Kindly - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: September 2026
Kindly overview
What is Kindly?
Kindly is a cloud-based SaaS platform for building and managing AI-powered customer support agents, designed for support teams handling large conversation volumes across e-commerce, retail, and service industries. The platform provides a no-code chatbot builder, generative AI response capabilities, multilingual support, live chat handoff, and a unified inbox, allowing teams to configure automated support workflows without engineering resources.
Kindly extends its core automation with a suite of analytics and reporting tools that surface conversation trends, resolution rates, and agent performance metrics. Integrations with CRM, helpdesk, and e-commerce systems connect customer data across existing stacks. Customizable chat widgets, role-based access controls, and conversation routing rules give operations teams granular control over deployment. Kindly supports omnichannel coverage across web, mobile, and messaging surfaces, with conversation history and context preserved across sessions.
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Kindly’s user interface
Kindly reviews
Overall rating
4.0
/5
2
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend1.00/10
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Kindly's key features
Most critical features, based on insights from Kindly users:
All Kindly features
Features rating:
Kindly alternatives
Kindly
Starting from
No pricing info
Birdeye
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Text
Starting from
19
/user
Per month
micro1
Starting from
89
Per month
Kindly pricing
Value for money rating:
Starting from
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User opinions about Kindly price and value
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Kindly integrations (5)
Top integrations
Kindly support options
Typical customers
Platforms supported
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Training options