getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Support Software with Support ticket management - Page 9

Last updated: November 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features


Integrated with


Pricing model


Devices supported


Organization types


User rating


228 software options

Brand2Chat logo

Cloud-based WhatsApp CRM for SMBs & enterprises

Brand2Chat is a cloud-based WhatsApp Business API platform for SMBs and enterprises to manage multi-agent inboxes, automate chatbots.

Read more about Brand2Chat

Users also considered
Calldock logo

Instantly call website visitors with AI voice agents

Calldock transforms the way businesses connect with website visitors through AI-based voice agents that deliver immediate callback conversations. Calldock enables teams to create real-time voice connections precisely when visitor interest peaks.

Read more about Calldock

Users also considered
OMQ logo

Customizable, AI-powered customer service

OMQ is a suite of cloud-based, artificial intelligence (AI) powered customer service solutions which offer businesses the tools to create custom knowledge bases and dynamic FAQs to encourage customer self service. The platform also automates processes such as ticketing and message response

Read more about OMQ

Users also considered
NESecurity logo

Cloud-based security management platform

NESecurity is a security management platform offering monitoring, threat detection, and compliance tools for businesses seeking.

Read more about NESecurity

Users also considered
Laivly logo

Conversational AI platform for Contact Centers

Laivly’s platform, Sidd enabled you to put your brand’s policies, procedures, and other operational information into action on the contact center floor. Guide agents through workflows. Enable new levels of self-service and operational support. Boost productivity and strengthen customer satisfaction.

Read more about Laivly

Users also considered
Kundo logo

Customer service management system

Kundo is a customer service management system that helps businesses create an optimal service mix between assisted and self-service to meet personalized customer service requirements. With centralized case management, an accessible knowledge platform and AI-driven self-service, users can deliver support across multiple communication channels, such as email, live chat, and more.

Read more about Kundo

Users also considered
Southern Voices Answering Service logo

Cloud-based live answering service for SMBs

Cloud-based live agent call center for SMBs and healthcare, offering message taking, appointment scheduling, and continuous live.

Read more about Southern Voices Answering Service

Users also considered
WellbeingSolutions logo

Cloud workplace wellbeing platform for NZ & AU orgs

Cloud-based, app-free workplace wellbeing platform delivering SMS check-ins, psychosocial risk assessments, and anonymous reporting.

Read more about WellbeingSolutions

Users also considered
ClearFeed logo

Conversational Support Platform for Slack-first Teams.

ClearFeed is a platform purpose-built for Slack-based support that helps users convert conversations from multiple Slack channels into a single shared requests queue using which customer-facing teams can assign issues to each other, respond within SLAs, and dive into service level metrics.

Read more about ClearFeed

Users also considered
Bedel logo

Maintenance and front desk on your WhatsApp, with AI

WhatsApp AI assistant: answers routine questions and sends every fault to whoever fixes it, with each step timed.

Read more about Bedel

Users also considered
Kav logo

Answers from your own systems, not from a FAQ

Customer-facing AI assistant that reads real answers from your own business systems, with no code and human hand-off.

Read more about Kav

Users also considered
Verascape logo

Customer service and order tracking solution for businesses

Versacape is a cloud-based solution, which allows customer experience teams to provide a self service experience to customers for issue resolution. Businesses can provide self service information for subjects including benefits administration, inventory, loyalty programs, product catalog, and more.

Read more about Verascape

Users also considered
Hay logo

AI customer support automation platform

Hay.chat is source-available AI support automation that resolves tickets by executing real actions across your e-commerce and helpdesk tools. It processes refunds, tracks orders, updates addresses, and resets passwords inside the conversation without needing escalation.

Read more about Hay

Users also considered
Chat360 logo

Cloud-based conversational AI chatbot for businesses.

Chat360 is a conversational AI platform that enables enterprises to enhance customer engagement and support across multiple channels. The solution provides a no-code chatbot builder that allows businesses to create engaging chatbots without any coding expertise. Enterprises can connect with customers on their preferred channels including WhatsApp, Facebook Messenger, Instagram DMs, and websites.

Read more about Chat360

Users also considered
Misterio logo

AI agent for customer support and sales

Misterio is an AI agent for customer support and sales. It answers customers 24/7 in 75 languages inside your current helpdesk.

Read more about Misterio

Users also considered
Agent360 logo

AI receptionist for calls & customer support

Agent360 is an AI-powered customer support platform that provides virtual receptionist services and handles business calls around the clock. The software includes features such as appointment booking, call transfers, live chat support, ticketing, voice support, and a knowledge base. It offers omnichannel capabilities and integrates with CRM systems, email, and messaging platforms through APIs and webhooks.

Read more about Agent360

Users also considered
Heyloha logo

AI receptionist and chatbot for phone, chat and WhatsApp

24/7 AI receptionist for phone, website chat and WhatsApp. Answers questions, books appointments, transfers calls. From €149/month.

Read more about Heyloha

Users also considered
Supsis AI logo

Cloud-based multichannel CRM & AI support platform

Supsis AI is a cloud-based platform consolidating 22 communication channels, AI chatbots, voice agents, live chat, CRM, and no-code.

Read more about Supsis AI

Users also considered
Chatiex AI logo

AI chatbot & ticketing platform for support

Chatiex is an AI-powered customer support platform that combines chatbot functionality, ticketing systems, and email management in a unified interface. The software allows businesses to train AI chatbots using various data sources including PDFs, videos, images, and website content without coding requirements. It integrates with platforms such as Shopify, WordPress, Wix, and Webflow, and includes features like human chat intervention, customizable branding, and multi-language support.

Read more about Chatiex AI

Users also considered
Ringly logo

AI phone support for Shopify brands

Ringly.io is AI phone support for Shopify brands. Seth, the AI agent, answers every call 24/7 and resolves it on the call: order status, returns, subscriptions, product questions. $99/mo for 50 conversations, never per minute.

Read more about Ringly

Users also considered
ZapCont logo

WhatsApp accounting service for solo MEI in Brazil

WhatsApp-based accounting assistant for solo MEI entrepreneurs in Brazil, handling tax filings and expense tracking via chat.

Read more about ZapCont

Users also considered
Ayudo logo

AI powered customer support automation platform

AI-powered customer support platform that automates L0 queries, escalates issues to L1/L2 with full context, and manages customer conversations across chat, email, messaging, and voice.

Read more about Ayudo

Users also considered
Creative Desk logo

IT support ticket management solution

Creative Desk is a help desk management software that enables customers to submit issues as tickets through web or mobile applications. The software allows departments within organizations to resolve tickets and respond to queries, with notifications delivered via email. It features automated ticketing processes and data control capabilities designed to support end-user clients, help desk staff, and management teams.

Read more about Creative Desk

Users also considered
BOTNATION AI logo

Artificial intelligence (AI)-based chatbot creation platform

BOTNATION AI is a cloud-based conversational AI solution designed to help businesses launch and manage chatbots for websites and Facebook pages. With the keyword recommendation engine, users can search and analyze keywords and phrases from customer interactions across multiple advertising campaigns.

Read more about BOTNATION AI

Users also considered
Mella logo

Mella: software solution for businesses

Mella is a software solution designed to support business operations with core management features across key functional areas.

Read more about Mella

Users also considered