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Top Rated Customer Support Software with Support ticket management - Page 7

Last updated: November 2026

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228 software options

Freshchat logo

Live Chat software for modern messaging

Freshchat is a modern messaging software built for customer support teams to talk and customers on the website, mobile app, or social

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Sprinklr Social logo

The definitive AI-native platform for customer experience

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across every customer touchpoint.

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Helpshift logo

Digital customer service platform and ticketing system

Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.

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Vivantio logo

When Service Matters.

Vivantio provides customer service teams a flexible service optimization solution to meet and exceed customer expectations. Our platform combines CRM capabilities with the power of enterprise-level features so B2B service teams can improve service while reducing costs and serving happier customers.

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Lime CRM logo

We create customer heroes, a platform for customer journeys.

Lime CRM is a platform for all your customer journeys, we help you keep all your customers, deals and campaigns in one place. With integrations to your other IT systems, Lime CRM gives you with the tools to provide exceptional customer experiences. Hosted or on your own server in EU.

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Genesys Cloud CX logo

Cloud CCaaS platform for global enterprises

Genesys Cloud CX is a cloud-native CCaaS platform unifying omnichannel engagement, workforce management, and AI-powered journey.

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ClickDesk logo

Live chat for customer support

ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk.

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NiCE CXone logo

Cloud-based contact center software

Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.

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Kayako logo

AI-enabled unified customer service platform

Kayako - Customer Support Software made personal and simple with a unified customer service platform that helps you build closer relationships.

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Efficy CRM logo

Pay-less for more. Europe's most flexible CRM

Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business.

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miniDesk.ai logo
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AI-powered help desk solution for businesses

miniDesk.ai is a cloud-based AI help desk platform designed to streamline customer support operations for businesses of all sizes.

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Supportifier logo
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Optlo logo
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AI customer support that runs on your own AI account

Optlo answers customer questions on your website with an AI agent trained on your own docs, and hands off to a human when it should. Connect your own OpenAI, Anthropic or Gemini account and pay the provider directly, so support cost stays visible instead of being billed per resolution.

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SupportSyndicate logo
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AI powered multichannel customer support platform

SupportSyndicate is an AI-powered customer support platform that enables businesses to train AI agents on their knowledge base within minutes. The system operates across multiple channels including web chat, email, and WhatsApp, providing consistent responses while maintaining the ability to seamlessly transfer complex issues to human agents when necessary.

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Agent.ai logo
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Artificial Intelligence Customer Service

Agent.ai provides businesses with the tools to automate their customer service using an artificial intelligence multi-channel chatbot

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Sevidesk logo
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AI-driven customer support & ticketing platform

Sevidesk is a customer support platform that combines ticket management with AI-powered help center and response capabilities. The s...

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atendIA logo
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Cloud-based AI customer service automation for Brazil

Cloud-based AI customer service platform for Brazilian businesses, automating WhatsApp and multi-channel interactions with NLP.

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Helpfeel logo
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AI FAQ and chatbot platform for customer support

Helpfeel is an AI-powered knowledge platform addressing customer and internal inquiries via self-service solutions. It features intent prediction search, an AI chatbot for natural conversation, and voice of customer analytics to reduce inquiry volumes. With FAQ and ticket management, plus marketing tools for conversion optimization, it consolidates knowledge and automates responses across touchpoints for customer support and internal help desk operations.

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Superseller logo
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Cloud-based buyer support tool for Allegro marketplace sellers that automates replies, post-purchase messages, and parcel status.

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MedSuite by SMS Reminder logo
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Cloud-based medical practice management tool for scheduling, billing, and patient communication.

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Alhena AI logo
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Agentic AI commerce platform for ecommerce brands

Alhena AI (formerly Gleen) is the leading AI shopping assistant for ecommerce customer support built to convert browsers into buyers and generate revenue.

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Conecto logo
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Business software your own AI agent runs

Conecto is business software built for AI agents. A business's own agent, such as Claude, ChatGPT or Grok, runs the CRM, email inboxes, invoices, books, bookings and e-signature through 581 tools over MCP or a REST API, and pays per action.

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Fyncall logo
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Cloud-based AI sales & support for e-commerce

Cloud-based AI sales and support platform for e-commerce retailers, automating conversations, order processing, and chat.

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Request Desk logo
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On-premise compliance request platform for enterprises

Cloud-based TDS and compliance query management platform for banks, PSUs, and government departments, with workflow automation and.

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After Hours Virtual Receptionist logo
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Virtual receptionist for after-hours call handling

After Hours Virtual Receptionist handles business calls outside office hours, routing messages and managing caller inquiries on behalf.

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