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Top Rated Customer Support Software with Free - Page 4

Last updated: September 2026

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98 software options

Relish AI logo
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Personalized, AI-powered chat assistant for Shopify

Relish AI chatbot is a conversational AI-powered chatbot that automates conversations, reduces response time, delivers personalized attention, instant answers and helps reduce cart abandonment while improving store conversions and customer satisfaction.

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SOGEDES.X logo
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Cloud-based omnichannel call and contact center solution

SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

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Featurebase logo
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Automate feedback collection with public suggestion boards

Featurebase is a cloud-based customer satisfaction tool that lets users create customizable feedback boards & widgets to effortlessly capture all user feedback, feature requests, and bug reports. It also allows staff members to analyze feedback, prioritize development with feature voting, and keep customers informed with a public product roadmap and changelog.

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Sympoq logo
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SaaS help desk software for agile teams and startups

SympoQ is a SaaS solution with AI-driven support ticketing system, AI chatbot, a knowledge base, and live chat features agile teams and startups use to provide automated customer support.

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Mixdesk logo
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Cloud-based AI marketing tool for marketers.

Mixdesk is a cloud-based solution that helps businesses streamline marketing operations via AI (artificial intelligence) technology. The platform integrates a wide range of communication channels including LiveChat, WhatsApp, Facebook, Instagram, Line, Email, and Telegram, enabling organizations to deliver a cohesive and personalized customer experience across all touchpoints.

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Roundesk logo
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Telecom and customer relationship software provider

Roundesk is your partner value generator who accompanies you in your projects of business telecommunications and customer relationship management (CRM), from the thought to the implementation and beyond.

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IrisAgent logo
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AI for every customer conversation, grounded in your truth.

IrisAgent is an AI customer support automation platform that resolves conversations across chat, email, voice, and WhatsApp. Unlike generic chatbots, it grounds every response in your knowledge base, past tickets, and connected systems, so answers stay accurate and on-brand.

Deploys in 24 hours.

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Raffle Chat logo
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Conversational AI self-service tool for customer support.

Raffle AI Chat Assistant is a conversational AI platform that helps businesses improve customer experience by boosting self-service on their website. Raffle AI integrates with multiple platforms, so your customers can access all the information they need from one source.

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Plivo logo

API-based Voice and SMS platform for businesses of all sizes

Plivo is an API-based voice & SMS developer platform & global carrier service provider for businesses of all sizes wishing to leverage cloud communications. Customers can access versatile HTTP APIs for building voice & SMS capabilities into any web or mobile app using any web standard language.

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CSAT.AI logo
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A Customer Service QA and CX Platform Built for Today!

CSAT.AI is a CX platform that train agents, reviews interactions and digs deep into your CX – Automated with AI. The system provides a higher first contact resolution rate, increases CSAT scores, and reduce QA and agent training costs.

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Evaline logo
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AI-powered chatbot for smarter customer support

Evalaine is an AI-powered conversational platform that helps businesses automate customer support, engage website visitors, and capture leads in real time. With smart chatbots, real-time analytics, and seamless integrations, Evalaine improves response times and enhances customer experience.

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OMQ logo
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Customizable, AI-powered customer service

OMQ is a suite of cloud-based, artificial intelligence (AI) powered customer service solutions which offer businesses the tools to create custom knowledge bases and dynamic FAQs to encourage customer self service. The platform also automates processes such as ticketing and message response

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ClearFeed logo
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Conversational Support Platform for Slack-first Teams.

ClearFeed is a platform purpose-built for Slack-based support that helps users convert conversations from multiple Slack channels into a single shared requests queue using which customer-facing teams can assign issues to each other, respond within SLAs, and dive into service level metrics.

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Messagio logo
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AI-powered unified customer messaging platform

Messagio is a unified messaging platform consolidating communication across ten channels, including live chat, WhatsApp, Telegram, Facebook Messenger, Instagram, email, Viber, and voice AI, into one dashboard. Its AI assistant, Melina, classifies messages by intent, detects sentiment, and provides automated responses. Features include smart routing, e-commerce integrations for Magento and WooCommerce, and team collaboration tools with role-based access.

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Verascape logo
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Customer service and order tracking solution for businesses

Versacape is a cloud-based solution, which allows customer experience teams to provide a self service experience to customers for issue resolution. Businesses can provide self service information for subjects including benefits administration, inventory, loyalty programs, product catalog, and more.

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Centribal logo

SaaS application that allows you to create & manage chatbots

Tool that allows you to integrate a bot with your team and turn it into a hybrid chatbot. The platform provides your chatbot with Artificial Intelligence (AI). In addition, train your chatbots thanks to NLP Natural Language Processing and make it grow as much as you want.

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Hay logo
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AI customer support automation platform

Hay.chat is source-available AI support automation that resolves tickets by executing real actions across your e-commerce and helpdesk tools. It processes refunds, tracks orders, updates addresses, and resets passwords inside the conversation without needing escalation.

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Supsis AI logo
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Cloud-based multichannel CRM & AI support platform

Supsis AI is a cloud-based platform consolidating 22 communication channels, AI chatbots, voice agents, live chat, CRM, and no-code.

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HelpLane logo
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AI powered unified customer support platform

HelpLane is an AI-powered customer support platform that centralizes communication across multiple channels including email, WhatsApp, SMS, Facebook Messenger, and web chat into a unified inbox. The software features workflow automation capabilities that allow teams to create rules for conversation assignment and follow-ups without coding, while its AI assistant generates context-aware reply suggestions to handle routine customer queries.

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Flip CX logo
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Cost-saving automation for inbound calls

Flip's automated CS voice assistant handles the simple, repetitive requests from inbound customer support calls. Its automated voicebot provides an Alexa-like experience that can deliver faster resolutions to simple requests while giving human agents more time to handle the more complex issues.

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Ayudo logo
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AI powered customer support automation platform

AI-powered customer support platform that automates L0 queries, escalates issues to L1/L2 with full context, and manages customer conversations across chat, email, messaging, and voice.

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BOTNATION AI logo
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Artificial intelligence (AI)-based chatbot creation platform

BOTNATION AI is a cloud-based conversational AI solution designed to help businesses launch and manage chatbots for websites and Facebook pages. With the keyword recommendation engine, users can search and analyze keywords and phrases from customer interactions across multiple advertising campaigns.

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Namiru AI logo
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Cloud-based AI chat widget for SMB websites

Cloud-based AI chat widget for SMBs that auto-crawls a website URL to handle customer support, lead capture, and appointment booking.

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