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Top Rated Customer Support Software with Free - Page 2

Last updated: September 2026

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98 software options

Helpmate logo

Cloud-based AI chatbot plugin for WooCommerce stores

Cloud-based AI chatbot plugin for WooCommerce stores, consolidating customer support, sales automation, and product recommendations.

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BoldDesk logo

Cloud help desk with AI automation, flat-rate pricing

Cloud-based help desk for 5 to 1,000+ agents, combining ticketing, omnichannel messaging, live chat, and AI-powered automation.

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AR Genie logo

Virtual assistance software for resolving technical issues

AR Genie offers virtual assistance for resolving complex technical issues experienced by end-users. Elevate your technical support capabilities with remote hardware troubleshooting tools that enhance the customer experience, save time, and reduce costs.

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Deskhero logo

Customer support software

Deskhero is a versatile helpdesk software solution that leverages artificial intelligence to boost efficiency and accuracy in customer support. The platform offers several key features to streamline the support process. At the core of Deskhero is an intelligent ticketing system that can automatically craft responses to common customer inquiries by analyzing past tickets, website content, and other relevant data sources.

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Conferbot logo

Build chatbots for lead generation, customer support, survey

Are you looking for a way to engage your visitors and build engaging conversations without having to code? Then you need to check out Conferbot!

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EasyDesk logo

Cloud-based customer support software

EasyDesk centralizes customer support communications by combining emails, tickets, and chat functionality in one comprehensive help desk solution. The platform offers advanced ticket management with filters and tags, workflow automation capabilities, and a mobile application that allows support agents to respond to customer inquiries remotely. EasyDesk includes features for creating canned responses and knowledge base articles to optimize support operations.

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KaraboAI logo

Cloud-based AI chatbot platform for SMBs

Cloud-based Chatbot as a Service platform for SMBs to build, train, and deploy custom AI chatbots across websites and messaging.

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WotNot logo

Cloud-based no-code AI chatbot platform for SMBs

Cloud-based, no-code AI chatbot and live chat platform for SMBs and enterprises to automate support, lead generation, and engagement.

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tele-LOOK logo

Browser-based live video support for field service & HVAC

tele-LOOK is a zero-install visual support platform for field service, HVAC, and manufacturing. Troubleshoot equipment remotely via single-use SMS link—no apps or logins required. Features an interactive AR laser pointer, audit-proof PDF reports, and 100% GDPR compliance hosted in Germany.

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UserEcho logo

Interactive customer support & feedback community

UserEcho provides an interactive platform through which businesses can engage with customers to provide support, capture ideas, gain feedback & improve services

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SteadyPoint Helpdesk logo

Customizable helpdesk for support across industries

SteadyPoint Helpdesk is an ITIL & HIPAA-compliant SharePoint Add-in for streamlined customer support. Customizable forms, workflows, and multi-channel ticket creation (email, Teams, helpdesk) ensure seamless communication. Admins can automate routing, and escalations for efficient ticket management.

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Inquirly logo

AI-driven customer support & ticketing platform

Inquirly helps support teams manage email, chat, WhatsApp, and social conversations in one place, automate repetitive work with AI, route requests faster, and respond with better context using knowledge base integration.

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Blue Note Systems logo

CRM software to manage leads, sales, quotes & campaigns

Blue note systems, based on SugarCRM, is a cloud-based customer relationship management (CRM) software designed to help businesses handle the entire sales cycle, from prospecting to providing customer service. Features include multi-channel marketing, lead nurturing, real-time analytics, and more.

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AzureDesk logo

Help desk software for SMBs

AzureDesk - Only helpdesk software with 5$ per agent with all the "must
have" features of enterprise class systems offered to all businesses at
minimal cost.

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yellow.ai logo

Empowering Businesses with Customer Service Automation

Yellow.ai empowers enterprises with AI-driven customer service automation for efficiency and cost reduction. Serving 1100+ clients like Sony in 85+ countries and 135+ languages, our platform is trained on 16B+ annual conversations. Founded in 2016 and backed by $102M, we innovate continuously.

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CX Genie logo

Cloud-based AI customer support platform, all sizes

CX Genie, the AI-powered customer support platform is designed to manage, automate, streamline, and elevate customer service operations.

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Zoho Desk logo

Cloud-based help desk for all business sizes

Zoho Desk helps you manage all customer interactions coming from multiple channels. Automate ticket management, measure satisfaction, & customize support.

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IMsupporting logo

UK-Hosted Hybrid AI Live Chat for British Businesses

IMsupporting is a UK-based Hybrid AI live chat platform designed for British businesses. Founded in 2015 in Gloucester, we combine powerful AI automation with seamless human handoff—so customers get instant answers to routine queries while complex issues reach your team directly.

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Coveo Relevance Cloud logo

Artificial intelligence (AI)-enabled enterprise search tool

Coveo Relevance Cloud is an artificial intelligence (AI)-enabled software designed to help businesses across manufacturing, healthcare, telecommunications, and other industries streamline enterprise search and knowledge management operations. It enables professionals to manage content filtering, agent responses, and customer service and support activities.

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CustomerWise logo

Customer support and business process management

Sales and customer support management platform designed for B2B technology companies, with integrated service ticket management, customer self-service, and more

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Freshdesk logo

Cloud-based AI help desk for teams of all sizes

Cloud-based customer service help desk for all business sizes, with AI-powered ticketing, omnichannel support, and automation.

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Simplify360 logo

Customer experiences tools Software

One inbox for all customer interactions. We enable businesses to streamline support and deliver great CX with our AI-powered customer support platform.

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Lindy logo

Cloud-based no-code AI agent platform for teams

Cloud-based, no-code AI agent platform automating email, calendar, CRM, meetings, and support workflows for businesses of all sizes.

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Eloquant logo

Cloud Contact Center Customer Experience platform

Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

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Stonly logo

Cloud-based knowledge management and decision tree software

Stonly is knowledge management software for customer service that drives fast, accurate resolutions. With it, you can create step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for your agents and customers.

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