Free Customer Support Software

Best Top 10 List with Online/Web Based Reviews
Filter byclear all
Pricing models
Devices supported
Organization types
Geographies served
Customer rating
Integrated with
Integrated with

Personalize your search in 2 clicks

Select your company sizeSelect your industry type

Personalize your search in a few taps

just me
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
31 apps

Jira Service Management   

260
The only ITSM solution built on the Jira platform
Free
Free up to 3 agents 7 day free trial of paid plans 4-5000 agents for $20/agent/month 16+ agents at discounted price. Read more about Jira Service Management
Visit WebsiteAdd to compareCompareRemove app
The only ITSM solution built on the Jira platform
Free
Free up to 3 agents 7 day free trial of paid plans 4-5000 agents for $20/agent/month 16+ agents at discounted price. Read more about Jira Service Management
Visit WebsiteCompare

Freshdesk   

2,217
Online helpdesk system and customer service software
Free
Freshdesk is priced per support agent per month, and has 5 different plans. Sprout - $0 (unlimited free agents) Blo… Read more about Freshdeskssom - $19/agent/month billed monthly or $15/agent/month billed yearly Garden - $45/agent/month billed monthly or $35/agent/month billed yearly Estate - $69/agent/month billed monthly or $49/agent/month billed yearly Forest - $125/agent/month billed monthly or $99/agent/month billed yearly
Visit WebsiteAdd to compareCompareRemove app
Online helpdesk system and customer service software
Free
Freshdesk is priced per support agent per month, and has 5 different plans. Sprout - $0 (unlimited free agents) Blo… Read more about Freshdeskssom - $19/agent/month billed monthly or $15/agent/month billed yearly Garden - $45/agent/month billed monthly or $35/agent/month billed yearly Estate - $69/agent/month billed monthly or $49/agent/month billed yearly Forest - $125/agent/month billed monthly or $99/agent/month billed yearly
Visit WebsiteCompare

LiveAgent   

960
Great customer service starts with better help desk software
Free
14-day free trial, no credit card required. Subscription plans: Free: $0/agent/month Ticket: $15/agent/month Ticket… Read more about LiveAgent + Chat: $29/agent/month All-inclusive: $39/agent/month Self-hosted licenses: Downloadable: $11,950 - 20 agents included, +$690 for each additional agent. Enterprise: $34,950 - 50+ agents.
Visit WebsiteAdd to compareCompareRemove app
Great customer service starts with better help desk software
Free
14-day free trial, no credit card required. Subscription plans: Free: $0/agent/month Ticket: $15/agent/month Ticket… Read more about LiveAgent + Chat: $29/agent/month All-inclusive: $39/agent/month Self-hosted licenses: Downloadable: $11,950 - 20 agents included, +$690 for each additional agent. Enterprise: $34,950 - 50+ agents.
Visit WebsiteCompare

EngageBay   

64
Integrated sales & marketing software for growing teams
Free
Basic: $6.99/month paid yearly (or $9.99/month when paid monthly) for 15,000 contacts and 10,000 emails per month Grow… Read more about EngageBayth: $23.99/month paid yearly (or $29.99/month when paid monthly) for 50,000 contacts and 25,000 emails per month Pro: $63.99/month paid yearly (or $79.99/month when paid monthly) for unlimited contacts and 50,000 emails per month
Visit WebsiteAdd to compareCompareRemove app
Integrated sales & marketing software for growing teams
Free
Basic: $6.99/month paid yearly (or $9.99/month when paid monthly) for 15,000 contacts and 10,000 emails per month Grow… Read more about EngageBayth: $23.99/month paid yearly (or $29.99/month when paid monthly) for 50,000 contacts and 25,000 emails per month Pro: $63.99/month paid yearly (or $79.99/month when paid monthly) for unlimited contacts and 50,000 emails per month
Visit WebsiteCompare

ngDesk   

11
Ticket management for customer service and support teams
Free
The always free plan includes unlimited users and agents, unlimited tickets and chats, and custom modules. Team version… Read more about ngDeskcosts $ 9/user/month and includes all of the features of the free plan, plus 24/7 priority support, CRM integrations, and SSO. Professional version costs $29/user/month and includes all of the features of Team, plus custom development and plugins, GDPR, HIPPA, and SOX compliance, and on premise install.
Visit WebsiteAdd to compareCompareRemove app
Ticket management for customer service and support teams
Free
The always free plan includes unlimited users and agents, unlimited tickets and chats, and custom modules. Team version… Read more about ngDeskcosts $ 9/user/month and includes all of the features of the free plan, plus 24/7 priority support, CRM integrations, and SSO. Professional version costs $29/user/month and includes all of the features of Team, plus custom development and plugins, GDPR, HIPPA, and SOX compliance, and on premise install.
Visit WebsiteCompare

ProProfs Help Desk   

6
Help desk and ticketing solution for customer service
Free
ProProfs Help Desk pricing starts at $15.00 per month, per user. There is a free version of ProProfs Help Desk. Read more about ProProfs Help Desk
Visit WebsiteAdd to compareCompareRemove app
Help desk and ticketing solution for customer service
Free
ProProfs Help Desk pricing starts at $15.00 per month, per user. There is a free version of ProProfs Help Desk. Read more about ProProfs Help Desk
Visit WebsiteCompare

Smartsupp Live Chat   

232
Smartsupp is Free Live Chat with visitor recording
Free
FREE forever package STANDARD: $10 monthly per agent PRO: $19 monthly per agent. Read more about Smartsupp Live Chat
Visit WebsiteAdd to compareCompareRemove app
Smartsupp is Free Live Chat with visitor recording
Free
FREE forever package STANDARD: $10 monthly per agent PRO: $19 monthly per agent. Read more about Smartsupp Live Chat
Visit WebsiteCompare

Bitrix24   

435
100% free CRM, collaboration and communication tool suite
Free
A 30-day free trial is available, and a free plan for starter business tools, after which pricing is as follows: Speci… Read more about Bitrix24al Plans: Start+: $24/month for 2 users CRM+: $69/month for 6 users Project+: $69/month for 24 users Business Plans: Standard: $99/month Professional: $199/month
Visit WebsiteAdd to compareCompareRemove app
100% free CRM, collaboration and communication tool suite
Free
A 30-day free trial is available, and a free plan for starter business tools, after which pricing is as follows: Speci… Read more about Bitrix24al Plans: Start+: $24/month for 2 users CRM+: $69/month for 6 users Project+: $69/month for 24 users Business Plans: Standard: $99/month Professional: $199/month
Visit WebsiteCompare

BOTNATION AI   

0
Artificial intelligence (AI)-based chatbot creation platform
Free
Discover Plan: Free Expert Plan: • 29€/month • Up to 1000 users • 0.03€ per additional user Elite Plan: • 49€… Read more about BOTNATION AI/month • Up to 2000 users • 0.03€ per additional user Enterprise Plan: Customized pricing upon request
Visit WebsiteAdd to compareCompareRemove app
Artificial intelligence (AI)-based chatbot creation platform
Free
Discover Plan: Free Expert Plan: • 29€/month • Up to 1000 users • 0.03€ per additional user Elite Plan: • 49€… Read more about BOTNATION AI/month • Up to 2000 users • 0.03€ per additional user Enterprise Plan: Customized pricing upon request
Visit WebsiteCompare

Mint Service Desk   

8
IT service desk and asset management solution
Free
Free for up to 3 agents. Read more about Mint Service Desk
Visit WebsiteAdd to compareCompareRemove app
Visit WebsiteCompare

User.com  

27
The engine of growth. An all in one solution for user data.
Free
User.com has a completely flexible pricing. You are able to choose the features you actually need. The exact price is cal… Read more about User.comculated based on the number of contacts you have in your database and the features you choose.
Learn moreAdd to compareCompareRemove app
The engine of growth. An all in one solution for user data.
Free
User.com has a completely flexible pricing. You are able to choose the features you actually need. The exact price is cal… Read more about User.comculated based on the number of contacts you have in your database and the features you choose.
Learn moreCompare

Zoho Desk  

1,628
Cloud-based help desk platform
Free
● Free - up to 3 users, forever! ● Standard - $12/agent/month ● Professional - $20/agent/month ● Enterprise - $35/agen… Read more about Zoho Deskt/month
Learn moreAdd to compareCompareRemove app
Cloud-based help desk platform
Free
● Free - up to 3 users, forever! ● Standard - $12/agent/month ● Professional - $20/agent/month ● Enterprise - $35/agen… Read more about Zoho Deskt/month
Learn moreCompare

Userlike  

633
Live chat and customer messaging for businesses of all sizes
Free
Start with our free trial, no credit card required. Then decide whether to go with our free product or one of our premium… Read more about Userlike plans.
Learn moreAdd to compareCompareRemove app
Live chat and customer messaging for businesses of all sizes
Free
Start with our free trial, no credit card required. Then decide whether to go with our free product or one of our premium… Read more about Userlike plans.
Learn moreCompare

Tidio  

175
Communicator for businesses. live chat, messenger and email
Free
7-day free trial, no credit card required. Basic: $0 Communicator: $15 for 3 operators per month, additional operators… Read more about Tidiofor $10 Automation: Starts at $15 for 5k automation triggers.
Learn moreAdd to compareCompareRemove app
Communicator for businesses. live chat, messenger and email
Free
7-day free trial, no credit card required. Basic: $0 Communicator: $15 for 3 operators per month, additional operators… Read more about Tidiofor $10 Automation: Starts at $15 for 5k automation triggers.
Learn moreCompare

Agile CRM  

394
Sales and marketing CRM for growing businesses
Free
FREE (10 Users) Starter: $14.99/month ($.99/month paid annually or $8.99/month paid each 2 years) Regular: $49.99/month… Read more about Agile CRM($39.99/month paid annually or $29.99/month paid each 2 years) Enterprise: $79.99/month ($64.99/month paid annually or $47.99/month paid each 2 years)
Learn moreAdd to compareCompareRemove app
Sales and marketing CRM for growing businesses
Free
FREE (10 Users) Starter: $14.99/month ($.99/month paid annually or $8.99/month paid each 2 years) Regular: $49.99/month… Read more about Agile CRM($39.99/month paid annually or $29.99/month paid each 2 years) Enterprise: $79.99/month ($64.99/month paid annually or $47.99/month paid each 2 years)
Learn moreCompare

Acobot  

29
Self-learning conversational AI for lead nurture on websites
Free
A 15 day free trial is available, after which price plans are as follows: Acobot FREE (250 users/month + 25 web pages):… Read more about Acobot$0 Acobot SMALL (500 users/month + 50 web pages): $29/month Acobot MEDIUM (1500 users/month + 150 web pages): $49/month Acobot LARGE (3000 users/month + 300 web pages): $99/month
Learn moreAdd to compareCompareRemove app
Self-learning conversational AI for lead nurture on websites
Free
A 15 day free trial is available, after which price plans are as follows: Acobot FREE (250 users/month + 25 web pages):… Read more about Acobot$0 Acobot SMALL (500 users/month + 50 web pages): $29/month Acobot MEDIUM (1500 users/month + 150 web pages): $49/month Acobot LARGE (3000 users/month + 300 web pages): $99/month
Learn moreCompare

NABD System  

38
Omnichannel Customer support & Help Desk software-FREE PLAN
Free
Subscription Based Pricing: FREE $0/month for up to 10 users Professional $30/month Enterprise $60/month. Read more about NABD System
Learn moreAdd to compareCompareRemove app
Omnichannel Customer support & Help Desk software-FREE PLAN
Free
Subscription Based Pricing: FREE $0/month for up to 10 users Professional $30/month Enterprise $60/month. Read more about NABD System
Learn moreCompare

Casengo  

18
Customer Support Software for Live Chat, Email and Twitter
Free
FREE: €0 (3 users). BASIC: €9 per month (+all channels). PREMIUM: €19 per month per user (+unlimited). ENTERPRIS… Read more about CasengoE: €44 per month per user (+multi brand).
Learn moreAdd to compareCompareRemove app
Customer Support Software for Live Chat, Email and Twitter
Free
FREE: €0 (3 users). BASIC: €9 per month (+all channels). PREMIUM: €19 per month per user (+unlimited). ENTERPRIS… Read more about CasengoE: €44 per month per user (+multi brand).
Learn moreCompare

Fenero  

24
Revolutionary blockchain-powered contact center software
Free
$1.75/month for a local DID $2.00/month for a toll-free DID $0.02/minute for inbound & outbound calls (USA/CAN) $0.02/ses… Read more about Fenerosion for live customer chats $0.10/GB of screen recording storage No monthly subscription fee.
Learn moreAdd to compareCompareRemove app
Revolutionary blockchain-powered contact center software
Free
$1.75/month for a local DID $2.00/month for a toll-free DID $0.02/minute for inbound & outbound calls (USA/CAN) $0.02/ses… Read more about Fenerosion for live customer chats $0.10/GB of screen recording storage No monthly subscription fee.
Learn moreCompare

Freshcaller  

21
Modern Phone System for customer support & sales
Free
Sprout - Free Blossom - $15 per agent per month (paid yearly) and $19 per agent per month (paid monthly) Garden -… Read more about Freshcaller $29 per agent per month (paid yearly) and $39 per agent per month (paid monthly) Estate - $45 per agent per month (paid yearly) and $59 per agent per month (paid monthly) Forest - $69 per agent per month (paid yearly) and $99 per agent per month (paid monthly)
Learn moreAdd to compareCompareRemove app
Modern Phone System for customer support & sales
Free
Sprout - Free Blossom - $15 per agent per month (paid yearly) and $19 per agent per month (paid monthly) Garden -… Read more about Freshcaller $29 per agent per month (paid yearly) and $39 per agent per month (paid monthly) Estate - $45 per agent per month (paid yearly) and $59 per agent per month (paid monthly) Forest - $69 per agent per month (paid yearly) and $99 per agent per month (paid monthly)
Learn moreCompare

Helpshift  

26
Digital customer service platform and ticketing system
Free
Helpshift's pricing model is based off of completed customer service interactions -- meaning you only pay for the issues… Read more about Helpshiftthat you resolve with Helpshift. Agents are completely free!
Learn moreAdd to compareCompareRemove app
Digital customer service platform and ticketing system
Free
Helpshift's pricing model is based off of completed customer service interactions -- meaning you only pay for the issues… Read more about Helpshiftthat you resolve with Helpshift. Agents are completely free!
Learn moreCompare

Dashly  

7
Marketing and customer conversation management platform
Free
Pricing is based on number of unique visitors and add-ons. Free - $0 per month 1000 visitors - $39 per month or $31.20… Read more about Dashly per month when paid annually 5000 visitors - $59 per month or $47.20 per month when paid annually 10000 visitors - $99 per month or $79.20 per month when paid annually 25000 visitors - $149 per month or $119.20 per month when paid annually 50000 visitors - $215 per month or $172.00 per month when paid annually 100000 visitors - $289 per month or $231.20 per month when paid annually 150000 visitors - $389 per month or $311.20 per month when paid annually 200000 visitors - $449 per month or $359.20 per month when paid annually 250000 visitors - $549 per month or $439.20 per month when paid annually 300000 visitors - $619 per month or $495.20 per month when paid annually 400000 visitors - $719 per month or $575.20 per month when paid annually 500000 visitors - $819 per month or $655.20 per month when paid annually Over 500k visitors – Details on request
Learn moreAdd to compareCompareRemove app
Marketing and customer conversation management platform
Free
Pricing is based on number of unique visitors and add-ons. Free - $0 per month 1000 visitors - $39 per month or $31.20… Read more about Dashly per month when paid annually 5000 visitors - $59 per month or $47.20 per month when paid annually 10000 visitors - $99 per month or $79.20 per month when paid annually 25000 visitors - $149 per month or $119.20 per month when paid annually 50000 visitors - $215 per month or $172.00 per month when paid annually 100000 visitors - $289 per month or $231.20 per month when paid annually 150000 visitors - $389 per month or $311.20 per month when paid annually 200000 visitors - $449 per month or $359.20 per month when paid annually 250000 visitors - $549 per month or $439.20 per month when paid annually 300000 visitors - $619 per month or $495.20 per month when paid annually 400000 visitors - $719 per month or $575.20 per month when paid annually 500000 visitors - $819 per month or $655.20 per month when paid annually Over 500k visitors – Details on request
Learn moreCompare

Helprace  

7
All-in-one customer service solution
Free
Choose from the following plans: Tickets ($10/agent/month) Community ($10/agent/month) Docs ($10/agent/month) Self-Servic… Read more about Helpracee ($20/agent/month) Helpdesk ($20/agent/month) Complete ($30/agent/month) Free, 30-day trial on all plans
Learn moreAdd to compareCompareRemove app
All-in-one customer service solution
Free
Choose from the following plans: Tickets ($10/agent/month) Community ($10/agent/month) Docs ($10/agent/month) Self-Servic… Read more about Helpracee ($20/agent/month) Helpdesk ($20/agent/month) Complete ($30/agent/month) Free, 30-day trial on all plans
Learn moreCompare

ManageEngine SupportCenter Plus  

10
Web based customer support
Free
ManageEngine SupportCenter Plus is available in 3 editions: Standard: Free Professional: $495. Enterprise: Contact Man… Read more about ManageEngine SupportCenter PlusageEngine for pricing
Learn moreAdd to compareCompareRemove app
Web based customer support
Free
ManageEngine SupportCenter Plus is available in 3 editions: Standard: Free Professional: $495. Enterprise: Contact Man… Read more about ManageEngine SupportCenter PlusageEngine for pricing
Learn moreCompare

Re:Desk  

6
Help desk software for eCommerce or multi-vendor stores
Free
A 30-day free trial is available, after which Re:Desk costs a flat fee of $29.99/agent/month. Read more about Re:Desk
Learn moreAdd to compareCompareRemove app
Help desk software for eCommerce or multi-vendor stores
Free
A 30-day free trial is available, after which Re:Desk costs a flat fee of $29.99/agent/month. Read more about Re:Desk
Learn moreCompare
Filter by
Customer rating