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Customer Support Software - Page 10

Last updated: August 2026

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283 software options

Optlo logo
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AI customer support that runs on your own AI account

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Optlo answers customer questions on your website with an AI agent trained on your own docs, and hands off to a human when it should. Connect your own OpenAI, Anthropic or Gemini account and pay the provider directly, so support cost stays visible instead of being billed per resolution.

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SoftDesk logo
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AI-powered help desk for chat and email support

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SoftDesk is an AI-powered customer support platform that provides chat and email help desk capabilities. The software features an AI agent that operates continuously, knowledge training through URLs, PDFs, and text documents, human takeover functionality for manual intervention, and a unified inbox for managing both chat and email channels with smart routing.

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SupportSyndicate logo
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AI powered multichannel customer support platform

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SupportSyndicate is an AI-powered customer support platform that enables businesses to train AI agents on their knowledge base within minutes. The system operates across multiple channels including web chat, email, and WhatsApp, providing consistent responses while maintaining the ability to seamlessly transfer complex issues to human agents when necessary.

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LoyJoy logo

Enterprise AI Agents for Chat and Phone

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Enterprise AI Agents that resolve customer inquiries end-to-end via chat and phone. Business teams build agents without code; IT retains governance. 100+ process modules integrate knowledge, product data, SAP, Salesforce, CRM and ERP. Developed in Germany, EU-hosted and GDPR-compliant.

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Agent.ai logo
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Artificial Intelligence Customer Service

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Agent.ai provides businesses with the tools to automate their customer service using an artificial intelligence multi-channel chatbot

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Jeeva logo
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help leaders transform their companies into customer-centric

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Early warning system that helps businesses leverage artificial intelligence (AI) technology to provide customer support teams with actionable insights and automation, enabling them to increase upsells and enhance customer experience.

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Sevidesk logo
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AI-driven customer support & ticketing platform

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Sevidesk is a customer support platform that combines ticket management with AI-powered response capabilities. The software features an AI chatbot that can operate in full auto mode or hybrid mode with a review window, automated ticket routing and assignment, and integrations with platforms including Slack, Microsoft Teams, Stripe, and Shopify. The platform includes SLA policy configuration, role-based access control, analytics tracking, and multi-channel support options.

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Emplifi Service Cloud logo
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End-to-end care and support for your customer

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Emplifi Service Cloud provides end-to-end care and support for your customer, throughout their journey.

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SimpleFeedback logo
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Cloud-based customer engagement application

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SimpleFeedback is a SaaS feedback management system that provides a service for websites, WordPress blogs, and iOS (iPhone) apps to collect customer feedback. It provides the code to add a customizable feedback button or feedback widget and feedback form to your site, blog, or app.

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HappyFox Help Desk logo

AI-powered help desk and ticketing software

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HappyFox centralizes customer support via email, chat, phone, social, messaging and web forms as trackable tickets. Automate routing and escalation, manage SLAs, collaborate in context, and use HappyFox AI and Autopilot AI Agents for summaries, replies, knowledge recommendations and ticket actions.

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Helpfeel logo
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AI FAQ and chatbot platform for customer support

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Helpfeel is an AI-powered knowledge platform addressing customer and internal inquiries via self-service solutions. It features intent prediction search, an AI chatbot for natural conversation, and voice of customer analytics to reduce inquiry volumes. With FAQ and ticket management, plus marketing tools for conversion optimization, it consolidates knowledge and automates responses across touchpoints for customer support and internal help desk operations.

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Flixcheck logo
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Digital forms solution for improved customer communication

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Flixcheck is a digital solution for forms and customer communication. It enables sending custom forms to customers' phones for secure completion and return. Key features include digital signatures, file uploads, SEPA mandates, and a PDF editor. Designed to streamline interactions and data workflows while complying with GDPR, Flixcheck integrates with existing systems and is ideal for individuals, small teams, or large enterprises.

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Conecto logo
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AI-powered messaging platform with live chat

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Conecto is a customer messaging platform that consolidates live chat, AI chatbot capabilities, CRM, shared inbox, and analytics into a unified system. The platform features an AI agent trained on business knowledge bases that responds to customer inquiries and seamlessly hands off to human agents when needed. Conecto includes a voice-enabled chat widget, ticketing system, bot builder, knowledge base, and team performance analytics.

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Cordless logo
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Improve phone support for your customers and your agents

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Modern telephony for customer support teams.

Ready to use in minutes.

Improve phone support for your customers and your agents.

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Personalized Agent Intelligent Routing (PAIR) logo
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AI-enabled automated call routing software

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PAIR Conversations is an automated call routing solution that uses emotion AI and voice data to match customers with the best-suited agents for specific calls. The system leverages behavioral signal processing and NLP algorithms to create optimal customer-agent pairings based on natural human affinity and rapport. This technology helps organizations improve call outcomes, reduce handling time, and enhance customer satisfaction across sales, support, and collection interactions.

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Mobile Service Cloud logo
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Mobile Service Cloud, for frictionless service experiences

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Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

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Zowie logo
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Chatbot tool for handling customer interactions

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Zowie is a set of customer support tools for companies that sell online. The platform offers a free analysis of automation potential, an omnichannel inbox, and various integrations, including Shopify, Magento, Klaviyo, Zapier, and more.

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Grypp logo
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Customer engagement solution for contact centers

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Grypp helps contact centers get closer to customers by providing a shared, engaging experience through immersive technology. Grypp's Digital Experience Platform (DXP) adds live synchronous interactions to existing voice, chat and messaging channels to elevate the contact center experience.

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Relish AI logo
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Personalized, AI-powered chat assistant for Shopify

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Relish AI chatbot is a conversational AI-powered chatbot that automates conversations, reduces response time, delivers personalized attention, instant answers and helps reduce cart abandonment while improving store conversions and customer satisfaction.

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Haber Chat logo
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your go-to platform for managing WhatsApp communications.

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Key features include multi-number management, automated message campaigns, and CRM-level customer tracking. It integrates with over 5000 apps for seamless customization. Enjoy real-time analytics, quick replies, and team collaboration, all in one place. Plus, you can start with a free trial!

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SOGEDES.X logo
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Cloud-based omnichannel call and contact center solution

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SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

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SparrowDesk logo
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AI & Agentic Customer Support with Zoona AI

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SparrowDesk is an AI-first support platform with an omnichannel inbox, AI agents, and smart tools for fast, consistent query resolution.

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Rhythmiq logo
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No-code customer support platform

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RhythmiqCX is an AI-first, no-code customer support platform that automates complex interactions through intelligent chatbots and Real-time Voice AI. Designed to handle over 60+ languages with native fluency, it transforms support workflows from simple Q&A into a high-performance decision engine tha

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Akio.CX logo
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Multi-channel customer relations management platform

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Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

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Userlot logo
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Customer Success Platform maximizing Net Revenue Retention

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Userlot provides a systematic approach to Customer Success. Ensuring CS teams, and their leaders, have complete visibility of their daily tasks to ensure nothing is forgotten. Tasks can be automatically created at the right time (not overloaded) from playbooks and automation to ensure clients get a consistent approach from your teams.

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