Chattitude - 2026 Pricing, Features, Reviews & Alternatives

Chattitude is a cloud-based, no-code platform that enables businesses with 5 to 200 employees to build, train, and deploy AI chat agents for sales, customer support, and lead capture without developer involvement. Agents are trained on a business's own website content, customer service tickets, and uploaded documents using Retrieval-Augmented Generation (RAG) to deliver accurate, contextually grounded responses. Powered by large language models (LLMs) from OpenAI, Anthropic, and privately hosted LLM options, agents are embedded on any website or app via a copy-paste code snippet, with setup achievable in as little as 15 minutes. Multichannel deployment spans web chat, email deflection, and social media, with 90-language support and a 5-second first-reply SLA triage capability.

The platform targets SaaS and software providers, healthcare organizations, manufacturing and industrial suppliers, managed service providers (MSPs), home services, and multi-location retail and franchise businesses. Core capabilities include Tier-1 ticket deflection automating FAQ and how-to responses, real-time lead capture and qualification with tagging in Salesforce or HubSpot, AI-driven lead scoring based on engagement and intent signals, chat-based meeting and demo scheduling, and RFQ triage and routing for industrial use cases. ERP integrations with SAP, NetSuite, and Epicor are supported alongside PDF knowledge ingestion. One-click CRM, helpdesk, and calendar integrations are available, with API-based integrations allowing LLMs to read and execute functions against any connected system.

Chattitude scales from 50 to 5,000 simultaneous conversations and is available via a freemium tier, monthly subscription plans supporting up to 1,000 chats per month, and custom enterprise quotes. A private-label program allows resellers and MSPs to offer fully hosted, vendor-maintained instances under their own brand. Analytics dashboards surface lead qualification rates and support deflection metrics, giving operations and revenue teams measurable visibility into agent performance and ROI.