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Help Desk
Page 8

Help Desk Software with Real-Time Chat (2026) - Page 8

Last updated: February 2026

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Features

Support Ticket Management(144)

Reporting/Analytics(183)

Real-Time Notifications(128)

Email Management(145)

Alerts/Escalation(173)

Real-Time Chat

Integrated with

Microsoft Teams(39)

Microsoft 365(33)

Google Workspace(16)

Microsoft Outlook(36)

3CX(7)

Pricing model

Free(53)

Open Source(7)

Free Trial(159)

One Time License(3)

Subscription(169)

Devices supported

Mac(102)

iPad(99)

Android(114)

Linux(88)

Web-based(192)

iPhone(109)

Windows(129)

Organization types

Small Business(185)

Non Profit(122)

Large Enterprises(174)

Public Administrations(96)

Freelancers(90)

Mid Size Business(181)

User rating

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192 software options

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Sponsored

DeskXpand

(0)

Revolutionize your support with helpdesk management software

DeskXpand is a ready-to-integrate, collaborative customer support software It has adaptable features like ticket automation, omnichannel, self-service, and analytics.

Read more about DeskXpand

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SOGEDES.X

(0)

Cloud-based omnichannel call and contact center solution

SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

Read more about SOGEDES.X

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Resolve

(0)

Never Touch Another Ticket

Resolve’s Agentic Resolution Fabric is an AI-powered automation platform that unifies knowledge, automation, orchestration, and intelligent assistance to deliver autonomous IT operations.

Read more about Resolve

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BoldDesk

(0)

Customer Service Software, Help Desk Software.

BoldDesk is premium customer service software that simplifies customer service. Powerful, customizable, and budget-friendly, it allows companies to streamline support operations and enhance customer satisfaction.

Read more about BoldDesk

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SympoQ

(0)

SaaS help desk software for agile teams and startups

SympoQ is SaaS help desk software with AI-driven support ticketing system, a knowledge base, and live chat features agile teams and startups use to provide automated customer support.

Read more about SympoQ

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Ellevo Next

(0)

Your next B2B customer service software

Ellevo Next is a dynamic and fast growing SaaS for backoffices, shared services centers and service desks that is engineered for B2B companies.

Read more about Ellevo Next

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T-HelpDesk

(0)

Advanced ticketing system

T-HelpDesk offers functionalities of a service desk, helpdesk, IT ticketing, and asset management in a single environment.

Read more about T-HelpDesk

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TIKTING

(0)

TIKTING® Help Desk & Change Management System

SaaS or On-Premises Deployment
Auto Ticket Creation & Assignment
Categories, Sub-Cat, Levels & Tags
Priority, Levels and SLA
Advanced Search Filters
Fully Customizable
Predefined Search filters
Email Templates
Automate scenarios

Read more about TIKTING

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Ariglad

(0)

Ariglad auto creates & updates your knowledge base

Ariglad elevates support efficiency by auto-updating your knowledge bases through support ticket analysis, integrating seamlessly with platforms like Zendesk, Salesforce, and more.

Read more about Ariglad

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EasyDesk

(0)

Cloud-based customer support software

EasyDesk is a customer support software that centralizes emails, tickets, and chat communications into one unified help desk platform.

Read more about EasyDesk

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Customer Operations Platform

(0)

After-sales software for OEMs and industrial supplier

Makula Customer Operations Platform integrates asset management, field service, and customer portal capabilities for industrial equipment manufacturers and distributors. The platform centralizes installed base management with features like AI-powered help desk, 3D visualization tools, and preventive maintenance scheduling. It enables businesses to digitize after-sales operations while preserving machinery knowledge through comprehensive documentation systems.

Read more about Customer Operations Platform

Users also considered

Text App

(0)

AI-powered support platform for unified service

Empower your team with an AI-driven support platform that connects chat, ticketing, and analytics. Automate routine inquiries, respond instantly, and scale service quality without adding headcount.

Read more about Text App

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Kundo

(0)

Customer service management system

Kundo is a customer service management system that helps businesses create an optimal service mix between assisted and self-service to meet personalized customer service requirements. With centralized case management, an accessible knowledge platform and AI-driven self-service, users can deliver support across multiple communication channels, such as email, live chat, and more.

Read more about Kundo

Users also considered

Kundo

(0)

Customer service management system

Kundo is a customer service management system that helps businesses create an optimal service mix between assisted and self-service to meet personalized customer service requirements. With centralized case management, an accessible knowledge platform and AI-driven self-service, users can deliver support across multiple communication channels, such as email, live chat, and more.

Read more about Kundo

Users also considered

EasyDesk

(0)

Cloud-based customer support software

EasyDesk is a customer support software that centralizes emails, tickets, and chat communications into one unified help desk platform.

Read more about EasyDesk

Users also considered

Customer Operations Platform

(0)

After-sales software for OEMs and industrial supplier

Makula Customer Operations Platform integrates asset management, field service, and customer portal capabilities for industrial equipment manufacturers and distributors. The platform centralizes installed base management with features like AI-powered help desk, 3D visualization tools, and preventive maintenance scheduling. It enables businesses to digitize after-sales operations while preserving machinery knowledge through comprehensive documentation systems.

Read more about Customer Operations Platform

Users also considered

Text App

(0)

AI-powered support platform for unified service

Empower your team with an AI-driven support platform that connects chat, ticketing, and analytics. Automate routine inquiries, respond instantly, and scale service quality without adding headcount.

Read more about Text App

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