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Help Desk Software with Real-Time Chat (2026) - Page 8

Last updated: March 2026

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189 software options

CloudOffix logo
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Cloud-based Customer Based Business Management Platform

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CloudOffix is an all-in-one CRM platform with a 360-degree view of the customer while offering easy customization features, having access to all the natively integrated apps through one screen.

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Resolve logo
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Never Touch Another Ticket

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Resolve’s Agentic Resolution Fabric is an AI-powered automation platform that unifies knowledge, automation, orchestration, and intelligent assistance to deliver autonomous IT operations.

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T-HelpDesk logo
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Advanced ticketing system

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T-HelpDesk offers functionalities of a service desk, helpdesk, IT ticketing, and asset management in a single environment.

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TIKTING logo
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TIKTING® Help Desk & Change Management System

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SaaS or On-Premises Deployment
Auto Ticket Creation & Assignment
Categories, Sub-Cat, Levels & Tags
Priority, Levels and SLA
Advanced Search Filters
Fully Customizable
Predefined Search filters
Email Templates
Automate scenarios

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SympoQ logo
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SaaS help desk software for agile teams and startups

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SympoQ is SaaS help desk software with AI-driven support ticketing system, a knowledge base, and live chat features agile teams and startups use to provide automated customer support.

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Ellevo Next logo
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Your next B2B customer service software

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Ellevo Next is a dynamic and fast growing SaaS for backoffices, shared services centers and service desks that is engineered for B2B companies.

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Ariglad logo
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Ariglad auto creates & updates your knowledge base

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Ariglad elevates support efficiency by auto-updating your knowledge bases through support ticket analysis, integrating seamlessly with platforms like Zendesk, Salesforce, and more.

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DeskDay logo
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Conversational service automation for MSPs

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DeskDay is a conversational service automation platform for MSPs that delivers chat-based ticketing, project management, timesheets, billing, quality assurance, IT support, and reporting features to optimize customer service, operations, and profitability.

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iiQ Ticketing logo
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The help desk built for schools.

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The help desk built for schools. iiQ Ticketing is the help ticketing product that IT teams use to easily and intelligently manage hardware, software, and systems-related help requests.

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Kundo logo
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Customer service management system

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Kundo is a customer service management system that helps businesses create an optimal service mix between assisted and self-service to meet personalized customer service requirements. With centralized case management, an accessible knowledge platform and AI-driven self-service, users can deliver support across multiple communication channels, such as email, live chat, and more.

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HelpLane logo
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AI powered unified customer support platform

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HelpLane is an AI-powered customer support platform that centralizes communication across multiple channels including email, WhatsApp, SMS, Facebook Messenger, and web chat into a unified inbox. The software features workflow automation capabilities that allow teams to create rules for conversation assignment and follow-ups without coding, while its AI assistant generates context-aware reply suggestions to handle routine customer queries.

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EasyDesk logo
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Cloud-based customer support software

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EasyDesk is a customer support software that centralizes emails, tickets, and chat communications into one unified help desk platform.

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Customer Operations Platform logo
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After-sales software for OEMs and industrial supplier

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Makula Customer Operations Platform integrates asset management, field service, and customer portal capabilities for industrial equipment manufacturers and distributors. The platform centralizes installed base management with features like AI-powered help desk, 3D visualization tools, and preventive maintenance scheduling. It enables businesses to digitize after-sales operations while preserving machinery knowledge through comprehensive documentation systems.

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Text App logo
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AI-powered support platform for unified service

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Empower your team with an AI-driven support platform that connects chat, ticketing, and analytics. Automate routine inquiries, respond instantly, and scale service quality without adding headcount.

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