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Top Rated Help Desk Software with Free trial - Page 13

Last updated: October 2026

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344 software options

Mixdesk logo
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Cloud-based AI marketing tool for marketers.

Mixdesk is a cloud-based solution that helps businesses streamline marketing operations via AI (artificial intelligence) technology. The platform integrates a wide range of communication channels including LiveChat, WhatsApp, Facebook, Instagram, Line, Email, and Telegram, enabling organizations to deliver a cohesive and personalized customer experience across all touchpoints.

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CallVU logo
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Digital call experience platform for call centers

CallVU is a call center software designed to help businesses in industries including finance, insurance, telecommunications, and more engage with clients via digital sessions to resolve issues, automate data collection processes using digital forms, and more.

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IrisAgent logo
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AI for every customer conversation, grounded in your truth.

IrisAgent adds AI automation to your existing help desk. It connects to Zendesk, Salesforce Service Cloud, Intercom, Freshworks, and Zoho, then autonomously resolves 50%+ of incoming tickets across chat and email with 95%+ accuracy, grounded in your knowledge base and ticket history.

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DeskDay logo
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Conversational service automation for MSPs

DeskDay is a conversational service automation platform for MSPs that delivers chat-based ticketing, project management, timesheets, billing, quality assurance, IT support, and reporting features to optimize customer service, operations, and profitability.

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TIKTING logo
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TIKTING® Help Desk & Change Management System

SaaS or On-Premises Deployment
Auto Ticket Creation & Assignment
Categories, Sub-Cat, Levels & Tags
Priority, Levels and SLA
Advanced Search Filters
Fully Customizable
Predefined Search filters
Email Templates
Automate scenarios

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T-HelpDesk logo
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Advanced ticketing system

T-HelpDesk offers functionalities of a service desk, helpdesk, IT ticketing, and asset management in a single environment.

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Infizo Desk logo
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Cloud-based ticketing and incident management software

Infizo Desk is a cloud-based ticketing and incident management software that helps businesses streamline help desk operations, manage resolution speed, and more.

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ZynTrail logo
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Cloud-based business management tool for SMBs

ZynTrail is a business management solution offering core operational tools for small and mid-sized businesses via cloud deployment.

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Diadyn logo
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Business management application

Diadyn Helpdesk manages tickets, offers support, and integrates with Diadyn apps for efficient issue resolution. It centralizes customer inquiries, streamlines workflows, and provides real-time tracking, ensuring fast responses, enhanced customer satisfaction, and smooth operations across all teams.

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RegitWise Help Desk logo
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Online customer support software

RegitWise Help Desk is a flexible, ITIL-aligned service desk platform available as SaaS or on-premises. It streamlines IT ticketing and includes a built-in internal shop module, allowing employees to request products, equipment, or software with automated manager approval workflows.

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ThinkOwl logo
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A complete AI solution for all your customer support needs.

Multi-channel customer service software fully powered by artificial intelligence.

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Glassdesk logo
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Cited AI ticket answers for Gorgias, from $79 a month.

An AI support agent for Gorgias that answers Tier-1 tickets from your own help center. Every reply shows the source passages it used and a confidence score; anything below your threshold escalates to a human with context. Shopify order lookup included. Flat monthly plans from $79, hard-capped.

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KDesk logo
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Support workspace for teams and customers

KDesk is a two-sided support workspace that provides a staff operations interface and a customer self-service portal. The platform includes ticket management, form and email intake automation, approval workflows, secure data storage with client secrets, cost tracking, analytics reporting, and audit logs. It offers team management features such as member permissions, groups, and workspace branding options.

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Selvo logo
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Support is everyone's job. AI customer service for SaaS

A help desk for small SaaS teams: chat and email in one shared inbox, tickets, and an AI agent for the repeat questions. One product for human and AI customer service, and Pro includes the whole team for $99 a month.

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Klik logo
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Event management with engagement, analytics & gamification

Klik is an event management platform designed to help organizers monitor & increase attendee engagement, collect data, calculate ROI, and manage on-site staff

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SamparkDesk ITSM logo
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IT service and asset management platform

SamparkDesk is a unified platform that manages service requests, IT assets, and operations alerts through integrated ITSM, ITAM, and ITOM capabilities. The platform features structured ticket intake, assignment workflows, SLA tracking with breach alerts, asset lifecycle visibility, and operations alert routing. It includes approval management, escalation controls, and reporting dashboards that provide teams with workload visibility and accountability tracking.

Read more about SamparkDesk ITSM

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Udesk logo
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AI-Powered Omnichannel Customer Service Software

Udesk is an AI-powered customer service platform that helps businesses manage customer interactions across the entire customer journey. With omnichannel communication, AI automation, and intelligent customer service tools, Udesk enables enterprises to deliver exceptional customer experiences.

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initdesk logo
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AI-powered help desk for modern support teams

initdesk is an AI-native help desk solution designed for modern teams that offers unlimited inboxes and users. The platform features AI-drafted replies, automatic ticket tagging, sentiment analysis, and the ability to connect internal APIs to display live customer data alongside conversations. It includes a help center with an AI chatbot, webhook integrations, keyboard shortcuts, and multilingual support capabilities.

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Codenica ITSM + ITAM logo
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Cloud-based ITSM and ITAM in one platform

Cloud-based ITSM and ITAM software for managing tickets, assets, portal requests, knowledge base content, approvals, automation, chat, messages, files and reports in one platform.

Read more about Codenica ITSM + ITAM

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C-Desk logo

Cloud-based help desk software for customer support teams

C-Desk is a cloud-based help desk software that provides businesses with tools to manage service requests and facilitate communication across teams. Administrators can create multiple service categories, assign them to specific employees or departments & receive notifications about overriding SLAs.

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ServiceTeam ITSM logo
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Microsoft-centric ITSM software

Infused with the same technology as the Microsoft ecosystem you depend on, ServiceTeam ITSM is native to the Microsoft Power Platform and Dynamics 365.

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Xupport | AI Helpdesk Software logo
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Cloud helpdesk for small support teams

Cloud-based helpdesk unifying live chat, email, forms, and Slack into one inbox for small support teams.

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Infraon Helpdesk logo
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Cloud-based helpdesk and customer success software

Infraon Helpdesk integrates ticketing, knowledge base, and self-service portal functionalities into a unified platform. The tool helps users to streamline support processes across various channels. Managers can integrate the system with collaboration tools to facilitate two-way communication with clients.

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CustomerEagle.com logo
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AI support that shows its sources, for every channel

AI-native support platform: one inbox for chat, email, WhatsApp and social, an AI agent that cites its sources, and AI Voice for calls.

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Go1Desk logo
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Helpdesk, IT ticketing, and a lightweight CRM in one place

Go1Desk combines customer support ticketing, internal IT requests, and a lightweight CRM in one shared workspace for small service teams, with email and WhatsApp channels, per-team routing and SLAs, and role-based access, starting free for one seat.

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