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ITSM
Page 5

ITSM Software with Dashboard (2026) - Page 5

Last updated: April 2026

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Features

Dashboard

Inventory Management(84)

CRM(35)

Remote Access/Control(59)

Self Service Portal(92)

Integrated with

Microsoft 365(24)

Microsoft Teams(31)

Salesforce Sales Cloud(13)

Google Workspace(11)

Slack(44)

Pricing model

Free(32)

Open Source(3)

Free Trial(91)

One Time License(8)

Subscription(91)

Devices supported

Mac(65)

iPad(65)

Android(71)

Linux(75)

Web-based(114)

iPhone(71)

Windows(93)

Organization types

Small Business(112)

Non Profit(74)

Large Enterprises(113)

Public Administrations(65)

Freelancers(53)

Mid Size Business(111)

User rating

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116 software options

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Sponsored

SpiceX

4.3

(3)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Integration Platform as a Service for contact centers

SpiceCSM is a web based on-demand platform for increasing the efficiency of your contact center agents. Designed as a "point solution," SpiceCSM Guided Services turn your agents into subject matter experts, without additional training. With a unique blend of decision tree technology, data collection, and easy to use creation tools, your contact center will not only provide higher quality service, but at a lower cost.

Read more about SpiceX

Users also considered

BigPanda

4.5

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Autonomous Operations- Intelligent Automation for IT Ops

BigPanda (bigpanda.io) Autonomous Operations platform helps IT Ops, NOC & DevOps teams detect, investigate and resolve IT incidents faster and more easily than ever before.

Read more about BigPanda

Users also considered

VIZOR IT Asset Management

4.5

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

ITIL Certified IT Service and Asset Management Solution

VIZOR is an ITIL Certified IT Service and Asset Management Solution. Features include automatic ticket assignment, license management, knowledgebase, email integration, SLA support, self-service portal, network discovery, integrations with SCCM and LANSweeper. On-premise or Cloud. Try for Free.

Read more about VIZOR IT Asset Management

Users also considered

Versio.io

4.5

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

CMDB, IT Asset Management, Governance, Security

Versio.io continuously and automatically detects and documents changes in businesses and IT landscapes. Data from third-party applications that companies use to run business processes, monitor the IT landscape and control IT service management can be seamlessly integrated.

Read more about Versio.io

Users also considered

Rzilient

4.5

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

IT management solution

Rzilient, the next-generation IT management partner for small and medium-sized businesses to simplify, automate and secure your IT management.

Read more about Rzilient

Users also considered

ServiceTonic

4.5

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

ServiceTonic targets small and medium size enterprises

ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

Read more about ServiceTonic

Users also considered

Deskcenter Management Suite

3.7

(3)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Discover, organise and manage all IT assets

DeskCenter Management Suite is a solution for IT asset management, license management, software and OS deployment, reporting, real time system management & more

Read more about Deskcenter Management Suite

Users also considered

HelpMaster

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Helpdesk, service desk and customer support software

HelpMaster is used for helpdesk, service desk, IT service management and ITIL-based tech-shops. CRM, ticketing, web self-service, email to ticket conversion, asset management and workflow to help you streamline your customer support operations.

Read more about HelpMaster

Users also considered

HEINZELMANN

4.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Issue tracking software for the IT sector

HEINZELMANN is an issue tracking software designed to help businesses track computer hardware and software inventories, licenses, and orders. Administrators can capture, maintain, and administer critical information about assets such as health status in real-time.

Read more about HEINZELMANN

Users also considered

Maestro

(0)

Business intelligence platform to collect & analyze data

Maestro Intelligence Hub is a cloud-based platform designed to help small to midsize organizations connect the frontend and backend applications such as ERP, CRM, accounting, or POS to streamline and evaluate operational processes.

Read more about Maestro

Users also considered

K inventory

(0)

Cloud and mobile-based inventory management software

K inventory is an online software and mobile app of inventory management, created for all types of companies. It improves the reliability of your assets' tracking.

Read more about K inventory

Users also considered

CommandLink SD-WAN

(0)

Network mamagement platform

CommandLink SD-WAN delivers seamless multi-wan connectivity for all locations, integrating security and improving cloud application performance. The UTM/NGFW integration offers direct access to the internet for every location, avoiding high latency traffic through carrier gateways.

Read more about CommandLink SD-WAN

Users also considered

TACO

(0)

Auditing Policy Monitoring Tool

TACO can apply auditing policies to your organisation’s overall infrastructure environment. TACO covers compliance frameworks like CIS, POPI and GDPR, to name a few.

Read more about TACO

Users also considered

TACO

(0)

Auditing Policy Monitoring Tool

TACO can apply auditing policies to your organisation’s overall infrastructure environment. TACO covers compliance frameworks like CIS, POPI and GDPR, to name a few.

Read more about TACO

Users also considered

TIKTING

(0)

TIKTING® Help Desk & Change Management System

SaaS or On-Premises Deployment
Auto Ticket Creation & Assignment
Categories, Sub-Cat, Levels & Tags
Priority, Levels and SLA
Advanced Search Filters
Fully Customizable
Predefined Search filters
Email Templates
Automate scenarios

Read more about TIKTING

Users also considered

Managed Service Providers (MSPs)

(0)

MSP solution for enhanced service delivery

Sunrises's MSP solution enables Managed Service Providers (MSPs) to streamline their operations, optimize resources, and deliver top-notch service. Featuring an intuitive HTML5 interface and advanced functionalities like dynamic searching, complex SLA management, and a customizable self-service portal, this software helps MSPs enhance their operational efficiency and drive business growth.

Read more about Managed Service Providers (MSPs)

Users also considered

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