Standard $695 per license
Enterprise $1295 per license
Perpetual + Monthly licensing available. Choose which option suits your budget best.
See website for a comparison between each edition.
Below are some frequently asked questions for HelpMaster.
Q. What are the main features of HelpMaster?
HelpMaster offers the following features:
Q. How much does HelpMaster cost?
We have the following pricing information for HelpMaster:
Starting from: $695.00
Standard $695 per license
Q. Who are the typical users of HelpMaster?
HelpMaster has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business
Q. What languages does HelpMaster support?
HelpMaster supports the following languages:
Q. What type of pricing plans does HelpMaster offer?
HelpMaster has the following pricing plans:
Free Trial, One-time Licence, Subscription
Q. Does HelpMaster support mobile devices?
HelpMaster supports the following devices:
We do not have any information about what devices HelpMaster supports
Q. Does HelpMaster offer an API?
Yes, HelpMaster has an API available for use.
Q. What other apps does HelpMaster integrate with?
HelpMaster integrates with the following applications:
Q. What level of support does HelpMaster offer?
HelpMaster offers the following support options:
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials
Q. What are the main benefits of using HelpMaster?
HelpMaster offers the following benefits:
Provide quick and easy call logging. Each call that is logged can be managed via custom workflow rules that you define. Over 120 reports give you access to statistics, trends, details Windows or Web means you can access your helpdesk information anywhere, anytime Clients can help themselves via the web self-service portal Balance workload with multi-skillgroups and task-based job routing Staff can be belong to one or more skillgroups so that jobs and workload can be balanced 3 tier template design means that you can model HelpMaster to your actual business processes Asset module gives ability to link CIs to clients, sites, jobs and other assets (CIs) Email Templates provide "canned" responses for all out-going email types. Embed "email tags" in outgoing email that provide context and related information such as hyperlinks to web portal etc. Active Directory module provides single point logon. Never deal with the logon screen again! Import module allows import from XML data sources Microsoft SQL Server database provides powerful enterprise class database platform. Full database dictionary is available. Includes many reporting views and queries ready to be used by custom report writers and system integrators. Extendible Add-In manager allows custom code add-ins to be developed to extend the power of HelpMaster
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