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BigPanda

Autonomous Operations- Intelligent Automation for IT Ops

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BigPanda Pricing, Features, Reviews and Alternatives

BigPanda product overview

What is BigPanda?

BigPanda Autonomous Operations platform helps IT Ops, NOC and DevOps teams detect, investigate, and resolve IT incidents faster and more easily than ever before. Powered by Open Box Machine Learning, BigPanda correlates IT noise into insights, automates incident management, and unifies fragmented IT operations. Customers such as Intel, TiVO, Turner Broadcasting and Workday rely on BigPanda to reduce their operating costs, improve service availability and performance, and de-risk and accelerate their digital transformation initiatives. Founded in 2012, BigPanda is backed by top-tier investors including Sequoia Capital, Mayfield, and Battery Ventures. Visit www.bigpanda.io for more information.

Key benefits of using BigPanda

  • Discover your most problematic apps, services & machines. Uncover trends and insights buried inside your alerts and then create reports

  • Create tickets & notifications in JIRA, PagerDuty, HipChat, ServiceNow, Slack, HipChat, email, SMS & other channels. Keep you teams updated in real-time.

  • Cluster all of your noisy alerts into high-level incidents to detect & resolve critical issues quickly. Customize monitoring views for any app, cloud, team or business service.

  • Correlate alerts to code deployments, time series metrics & infrastructure changes, automatically and access critical insights quickly and easily.

  • Discover and measure trends in new incidents and mean time to resolution for any team, application, data center, infrastructure tier, or other environment.

  • Create custom analytics dashboards with unique parameters that are right for you and your team.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    Knowledge Base
    Chat
    FAQs/Forum
    24/7 (Live rep)

    Training options

    Documentation
    In Person
    Webinars
    Live Online
    Videos

    BigPanda pricing information

    Value for money

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    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    BigPanda features

    Functionality

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    Total features

    20

    11 categories

    Most valued features by users

    API
    Monitoring
    Dashboard
    Collaboration Tools
    Alerts / Escalation
    IT Monitoring
    Issue Scheduling
    Knowledge Base Management

    Functionality contenders

    BigPanda users reviews

    Overall rating

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    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    Rating distribution

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    1

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    BigPanda FAQs and common questions

    Q. What type of pricing plans does BigPanda offer?

    BigPanda has the following pricing plans:
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of BigPanda?

    BigPanda has the following typical customers:
    Large Enterprises, Mid Size Business


    Q. What languages does BigPanda support?

    BigPanda supports the following languages:
    English


    Q. Does BigPanda support mobile devices?

    BigPanda supports the following devices:
    Android, iPad, iPhone


    Q. Does BigPanda offer an API?

    Yes, BigPanda has an API available for use.


    Q. What other apps does BigPanda integrate with?

    BigPanda integrates with the following applications:
    Nagios XI, Chef Enterprise Automation Stack, Datadog, Pingdom, Airbrake, OneLogin, Okta, Slack, PagerDuty, Sentry, AppDynamics, Zabbix, JIRA Service Management, ServiceNow, Librato, Asana, New Relic One, Scout


    Q. What level of support does BigPanda offer?

    BigPanda offers the following support options:
    Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep)

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