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BigPanda

Autonomous Operations- Intelligent Automation for IT Ops

(9)

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BigPanda Pricing, Features, Reviews and Alternatives

BigPanda FAQs

Q. What type of pricing plans does BigPanda offer?

BigPanda has the following pricing plans:
Starting from: $6000.00/year
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of BigPanda?

BigPanda has the following typical customers:
Large Enterprises, Mid Size Business


Q. What languages does BigPanda support?

BigPanda supports the following languages:
English


Q. Does BigPanda support mobile devices?

BigPanda supports the following devices:
Android, iPad, iPhone


Q. Does BigPanda offer an API?

Yes, BigPanda has an API available for use.


Q. What other apps does BigPanda integrate with?

BigPanda integrates with the following applications:
Nagios XI, Chef Enterprise Automation Stack, Datadog, Pingdom, Airbrake, OneLogin, Okta, Slack, PagerDuty, Sentry, AppDynamics, Zabbix, JIRA Service Management, ServiceNow, Librato, Asana, New Relic, Scout APM


Q. What level of support does BigPanda offer?

BigPanda offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep)

BigPanda product overview

Price starts from

6000

/user

Per year

What is BigPanda?

BigPanda Autonomous Operations platform helps IT Ops, NOC and DevOps teams detect, investigate, and resolve IT incidents faster and more easily than ever before. Powered by Open Box Machine Learning, BigPanda correlates IT noise into insights, automates incident management, and unifies fragmented IT operations. Customers such as Intel, TiVO, Turner Broadcasting and Workday rely on BigPanda to reduce their operating costs, improve service availability and performance, and de-risk and accelerate their digital transformation initiatives. Founded in 2012, BigPanda is backed by top-tier investors including Sequoia Capital, Mayfield, and Battery Ventures. Visit www.bigpanda.io for more information.

Key benefits of using BigPanda

  • Discover your most problematic apps, services & machines. Uncover trends and insights buried inside your alerts and then create reports

  • Create tickets & notifications in JIRA, PagerDuty, HipChat, ServiceNow, Slack, HipChat, email, SMS & other channels. Keep you teams updated in real-time.

  • Cluster all of your noisy alerts into high-level incidents to detect & resolve critical issues quickly. Customize monitoring views for any app, cloud, team or business service.

  • Correlate alerts to code deployments, time series metrics & infrastructure changes, automatically and access critical insights quickly and easily.

  • Discover and measure trends in new incidents and mean time to resolution for any team, application, data center, infrastructure tier, or other environment.

  • Create custom analytics dashboards with unique parameters that are right for you and your team.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    Knowledge Base
    Chat
    FAQs/Forum
    24/7 (Live rep)

    Training options

    Documentation
    In Person
    Webinars
    Live Online
    Videos

    Not sure about BigPanda? Compare it with a popular alternative

    Starting from

    6000

    /user

    Per year

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    Free trial
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    Starting from

    15

    Per month

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    Why am I seeing this?

    BigPanda pricing information

    Value for money

    4.0

    /5

    2

    Starting from

    6000

    /user

    Per year

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    BigPanda features

    Functionality

    4.5

    /5

    2

    Total features

    20

    11 categories

    Most valued features by users

    API
    Monitoring
    Dashboard
    Collaboration Tools
    Alerts/Escalation
    Assignment Management
    Bandwidth Monitoring
    Data Aggregation

    Functionality contenders

    BigPanda users reviews

    Overall Rating

    4.5

    /5

    2

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6.5/10
    Rating distribution

    5

    4

    3

    2

    1

    1

    1

    0

    0

    0

    Overall rating contenders

    AvatarImg
    AvatarImg

    Surabhi M.

    Information Technology and Services, 10,001+ employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Best Incident generation and automation tool.

    Reviewed a year ago

    My overall experience on this solution is good would like to explore more as it reduces some manual work and helps to improve the productivity.

    Pros

    As a user there are few observations under this tag like:1. Helps to make many things automate which reduce the manual effort and that helps minimize the IT noise.2. Incident management and detection in the real time which helps to take a right decision at right time. 3. Based on the intelligence this application helps to investigate the root cause as well.

    Cons

    Some observation under this tag:1. Sometime observer the delay in the alert reporting and reflect on the portal.2. Observe that in some cases provide irrelevant information on the problem cause.3. In the complex design observer that some workflow fails of miss the steps.

    NK
    AvatarImg

    Nishant K.

    Information Technology and Services, 10,001+ employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Bigpanda review

    Reviewed 2 years ago

    Bigpanda on a overall is a total plus for me.. Saves a lot of time and efforts..

    Pros

    Bigpanda is veey user friendly.. I work on it on a daily basis and clears a lot of alerts and it savea much of time to generate a report from netbackup..

    Cons

    Sometimes the alert geta stuck even after resolving.. And that could be worked upon..

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