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ITSM Software with Feedback Management (2026) - Page 2

Last updated: April 2026

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32 software options

Forethought logo

Empower your support team with AI.

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Forethought is an advanced generative AI agent for customer support, uniquely trained on your data.

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ServiceWise logo

Web based help desk management software

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ServiceWise is an online help desk software for IT service management and offers SLA management, configurable workflows, reporting and analytics features

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Tesseron logo

work with the flow

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Tesseron ist die Service-Management-Plattform für den Mittelstand – transparent. automatisiert. integriert und made in Germany

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Bonder logo

Instant Support

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Bonder is a web-based after-sales/customer support solution that helps your customers, partners and employees where it matters most: at the product.

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SpiceX logo

Integration Platform as a Service for contact centers

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SpiceCSM is a web based on-demand platform for increasing the efficiency of your contact center agents. Designed as a "point solution," SpiceCSM Guided Services turn your agents into subject matter experts, without additional training. With a unique blend of decision tree technology, data collection, and easy to use creation tools, your contact center will not only provide higher quality service, but at a lower cost.

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Wavity logo

Frictionless business on a budget

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Wavity enables organizations to build easy-to-use digital workflows quickly and cost effectively.

We offer solutions to support many digital workflows - IT, Sales and Marketing, HR, Work and Project Management and other workflows that are unique to your organization and your teams.

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

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ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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