IT Service Management (ITSM) Software with Feedback Collection

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14 apps

Cherwell   

149
Customizable IT service management solution
Cherwell Software is a web-based IT service management system with codeless architecture, ITIL-verified processes, SIAM & MSI functionality, and more. Read more about Cherwell
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Customizable IT service management solution
Cherwell Software is a web-based IT service management system with codeless architecture, ITIL-verified processes, SIAM & MSI functionality, and more. Read more about Cherwell
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InvGate Service Desk   

71
IT service desk software
Use InvGate to manage your IT support with ticket management, SLAs, ITIL tools, workflow & approval automation, self-service, gamification, analytics and more. Read more about InvGate Service Desk
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IT service desk software
Use InvGate to manage your IT support with ticket management, SLAs, ITIL tools, workflow & approval automation, self-service, gamification, analytics and more. Read more about InvGate Service Desk
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Alloy Navigator   

41
Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator
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Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator
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Freshservice   

368
A complete IT service management (ITSM) tool for business
Freshservice offers complete ITSM workflow automation with best-in-class ticketing, powerful CMDB, Service Catlog, KnowledgeBase & more for your Service Desk. Read more about Freshservice
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A complete IT service management (ITSM) tool for business
Freshservice offers complete ITSM workflow automation with best-in-class ticketing, powerful CMDB, Service Catlog, KnowledgeBase & more for your Service Desk. Read more about Freshservice
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Canfigure   

12
Modular ITSM and ITAM solution based on ITIL principles
Flexible Customer - Product - SLA relationships. Template-based workflow with integrated Change Management. Read more about Canfigure
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Modular ITSM and ITAM solution based on ITIL principles
Flexible Customer - Product - SLA relationships. Template-based workflow with integrated Change Management. Read more about Canfigure
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Zendesk   

2,380
Cloud-based Help Desk & Customer Support Platform
Zendesk is a leading IT service Management software solution trusted by over 200,000 customers worldwide. Read more about Zendesk
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Cloud-based Help Desk & Customer Support Platform
Zendesk is a leading IT service Management software solution trusted by over 200,000 customers worldwide. Read more about Zendesk
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Salesforce Service Cloud  

444
Customer Service & Field Service Management Solutions
Salesforce Service Cloud is designed with the needs of ITSM in mind. Make IT’s job easier, and empower it to innovate and move the company forward. Read more about Salesforce Service Cloud
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Customer Service & Field Service Management Solutions
Salesforce Service Cloud is designed with the needs of ITSM in mind. Make IT’s job easier, and empower it to innovate and move the company forward. Read more about Salesforce Service Cloud
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HaloPSA  

14
HaloPSA brings everything an MSP needs into one location.
HaloPSA is a single, all-inclusive solution, designed for MSPs. HaloPSA gives you the power to manage your comprehensive service desk with powerful ITIL aligned out-of-the-box functionality. Empower your business with a single all-inclusive cloud platform, designed for your as-a-service business… Read more about HaloPSA
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HaloPSA brings everything an MSP needs into one location.
HaloPSA is a single, all-inclusive solution, designed for MSPs. HaloPSA gives you the power to manage your comprehensive service desk with powerful ITIL aligned out-of-the-box functionality. Empower your business with a single all-inclusive cloud platform, designed for your as-a-service business… Read more about HaloPSA
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Kayako  

154
Unified customer service platform
Kayako - ITSM Software made personal and simple with a unified customer service platform that helps you build closer relationships. Read more about Kayako
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Unified customer service platform
Kayako - ITSM Software made personal and simple with a unified customer service platform that helps you build closer relationships. Read more about Kayako
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Deskpro  

32
Customer service software you can depend on
ITSM software you can depend on, with ticketing for email, live chat and voice. Available on cloud and on-premise. Read more about Deskpro
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Customer service software you can depend on
ITSM software you can depend on, with ticketing for email, live chat and voice. Available on cloud and on-premise. Read more about Deskpro
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Symphony SUMMIT  

10
The Intelligent ITSM Platform for Smart Organizations
ITIL 2011 certified, enterprise class, intelligent solution leveraging Mobility, Analytics & Automation to help CIOs and Service Providers improve IT Operations. Read more about Symphony SUMMIT
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The Intelligent ITSM Platform for Smart Organizations
ITIL 2011 certified, enterprise class, intelligent solution leveraging Mobility, Analytics & Automation to help CIOs and Service Providers improve IT Operations. Read more about Symphony SUMMIT
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FootPrints  

25
IT service desk automation software for mid-size organizations
FootPrints service desk is an ITIL verified IT service management & automation software application for small to medium sized businesses. The cloud-based solution provides tools for change management, service catalog and portfolio management, knowledge management, workflow automation, and more. Read more about FootPrints
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IT service desk automation software for mid-size organizations
FootPrints service desk is an ITIL verified IT service management & automation software application for small to medium sized businesses. The cloud-based solution provides tools for change management, service catalog and portfolio management, knowledge management, workflow automation, and more. Read more about FootPrints
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ServiceWise  

3
Web based help desk management software
ServiceWise is an online help desk software for IT service management and offers SLA management, configurable workflows, reporting and analytics features. Read more about ServiceWise
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Web based help desk management software
ServiceWise is an online help desk software for IT service management and offers SLA management, configurable workflows, reporting and analytics features. Read more about ServiceWise
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Service Creatio  

4
The Omnichannel Customer Service and Support
A perfect fit for medium and large businesses struggling to automate internal and external service processes, including ITIL processes. Read more about Service Creatio
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The Omnichannel Customer Service and Support
A perfect fit for medium and large businesses struggling to automate internal and external service processes, including ITIL processes. Read more about Service Creatio
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