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ITSM Software with Screen Sharing (2026)
Last updated: April 2026
19 software options
Sponsored
NinjaOne
5
221
4
53
3
5
2
2
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified endpoint management & IT automation platform
Read more about NinjaOne
Zendesk Suite
5
2.2K
4
1.3K
3
319
2
64
1
53
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
Atera
5
286
4
132
3
17
2
8
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud and mobile-based IT management platform with AI
Read more about Atera
5
303
4
80
3
6
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote Support Software That Always Works
Read more about FixMe.IT
5
8
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All sort of organizations from small to enterprise-level
Read more about WorkHub Tasks
5
17
4
8
3
1
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote Monitoring and Management of IT Infrastructures
Read more about XEOX
5
121
4
71
3
16
2
4
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based remote support solution for SMBs
Read more about LogMeIn Resolve
5
2K
4
1.1K
3
164
2
32
1
17
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Read more about Freshdesk
5
478
4
274
3
55
2
14
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service management platform
Read more about Salesforce Service Cloud
5
440
4
261
3
48
2
12
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service platform for unified support
Read more about JIRA Service Management
5
78
4
15
3
4
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote monitoring & management for managed service providers
Read more about Naverisk
5
7
4
10
3
2
2
1
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT management software for managed software providers (MSP)
Read more about Electric AI
5
316
4
118
3
12
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote assistance, IT professionals, System administrators
Read more about Supremo Remote Desktop
5
228
4
69
3
10
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote monitoring and management platform for IT
Read more about Pulseway
5
1K
4
289
3
32
2
7
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based remote support solution
Read more about Zoho Assist
5
14
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
System for the management of ticket flows and attendance
Read more about Tiflux
5
72
4
87
3
36
2
7
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT systems management software for internal IT and MSPs
Read more about Kaseya VSA
5
111
4
47
3
4
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote support for helpdesks, call centers and organizations
Read more about LogMeIn Rescue
5
7.8K
4
3.2K
3
431
2
44
1
44
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote support, remote access & device management software
Read more about TeamViewer ONE