App comparison

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Live Chat
Interaction tracking

Top Rated Live Chat Software with Interaction tracking - Page 11

Last updated: October 2026

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Real-time Consumer-facing Chat

Real-Time Notifications

Document Storage

Interaction Tracking

Proactive Chat

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Facebook Business Suite

HubSpot Marketing Hub

Viber

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288 software options

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Mobile Service Cloud

(0)

Mobile Service Cloud, for frictionless service experiences

Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

Emporiqa

(0)

The AI chatbot that closes sales

The AI chatbot that closes sales for e-commerce stores. It acts as an online salesperson: it recommends products from your catalog, handles objections, and walks shoppers to checkout in 65 languages. Ask it for a product you do not sell and it says so.

Thingy

(0)

Multimodal AI conversation engine (MAICE)

Thingy is a conversational engine platform driven by AI technology. The platform aims to humanize interactions with users, offering personalized engagements and streamlining communication to enhance user satisfaction.

Picky Assist

(0)

Cloud-based WhatsApp CRM & automation for SMBs

Cloud-based multichannel messaging and CRM platform for SMBs and enterprises, combining WhatsApp automation, team inbox, and no-code.

Whaticket

(0)

Haber Chat

(0)

your go-to platform for managing WhatsApp communications.

Key features include multi-number management, automated message campaigns, and CRM-level customer tracking. It integrates with over 5000 apps for seamless customization. Enjoy real-time analytics, quick replies, and team collaboration, all in one place. Plus, you can start with a free trial!

SparrowDesk

(0)

AI & Agentic Customer Support with Zoona AI

SparrowDesk offers AI-powered live chat with Zoona AI—engage customers instantly, automate conversations, and deliver real-time support with agentic AI.

REVE Chat

(0)

Crescochat

(0)

Live chat software for communicating with clients

CrescoChat is the ultimate live chat solution that offers powerful software and agents to help you convert website visitors into qualified leads.

Live Chat Software

(0)

Software for managing customer queries and engagement

Live Chat Software by Logicspice helps businesses engage website visitors through real-time messaging, canned replies, and multi-agent chat. With file sharing, chat history, and a mobile-friendly interface, it improves support efficiency and drives better customer satisfaction.

Decode

(0)

Cloud-based unified human insights platform

Decode is a cloud-based unified human insights platform consolidating quantitative, qualitative, behavioral, and emotion AI research.

Joble

(0)

AI customer-engagement platform for businesses.

AI customer-engagement platform across phone, website, WhatsApp, email and SMS. Built for businesses of 5 to 50 people.

Arbyn

(0)

AI customer support & sales agent for Shopify

Arbyn is the AI support & sales agent for Shopify. It answers email and live chat in your brand voice, updates addresses automatically, and handles refunds, cancellations, returns & gift cards with one-tap approval. Flat pricing, no per-ticket fees.

Blip

(0)

Smart chat platform for digital channels

Blip is an automated communications platform that enables businesses to create intelligent conversational experiences across multiple digital channels. The platform integrates with popular messaging apps like WhatsApp, Messenger, and Instagram, allowing organizations to build virtual assistants that handle customer service, marketing, and sales functions. Blip combines AI technology with customizable workflows to deliver personalized customer interactions throughout the entire consumer journey.

Charla

(0)

Connect with your visitors instantly with live chat software

Charla Live Chat connects you with your visitors instantly, so you can respond for all their sales and support needs. Get insights on the visitor profile and conversation history, and respond fast with canned responses and knowledge-based articles.

AskSpot

(0)

Cloud AI sales & support agent for e-commerce

Cloud-based AI sales and support agent for e-commerce retailers, automating chat, inbox triage, product discovery, and post-sale.

CompleteGreet

(0)

BuilderComs

(0)

Communications management tool for the construction industry

Stop losing emails and missing text! Get all communication, pictures, and document in one place organized by project.

DashCX

(0)

Sales chat and automation solution with chatbots

DashCX is a sales chat and automation solution that helps businesses streamline sales processes and customer experiences. It allows users to create customizable, no-code chatbots that automatically answer customer questions and provide notifications related to orders, payments, and shipping.

Livebeep

(0)

AI-powered omnichannel customer communication platform

Livebeep centralizes WhatsApp, social media, live chat, and email into one omnichannel inbox with AI automation and customer support tools.

Chat Breezes

(0)

Live chat software

Chat Breezes is a cloud-based live chat software that helps businesses automate chats, capture customer information, and qualify leads. Teams can label incoming messages automatically based on selected keywords to categorize and prioritize conversations. The platform allows managers to synchronize, share, and sell products directly through chat interactions.

Salesmate is a cloud-based AI-powered CRM platform unifying sales pipelines, marketing automation, and customer support for SMBs.

Pavior

(0)

Top Rated Live Chat Software with Interaction tracking - Page 11

Mobile Service Cloud

Emporiqa

Thingy

Picky Assist

Whaticket

Haber Chat

SparrowDesk

REVE Chat

Crescochat

Live Chat Software

Decode

Joble

Arbyn

Blip

Charla

AskSpot

CompleteGreet

BuilderComs

DashCX

Livebeep

Chat Breezes

RMchat

Zappilo

Salesmate

Pavior