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Top Rated Live Chat Software with Interaction tracking - Page 8

Last updated: October 2026

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288 software options

EnableX logo

Smart, personalised CX—perfecting every engagement

EnableX delivers AI-driven omnichannel engagement for personalized, seamless interactions across web and social channels.

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BeInContact logo

Your 100% Cloud Omnichannel Contact Center solution

BeInContact is extremely flexible meeting needs of companies of any size and sector, increasing Customer Experience, their loyalty and speeding up sales processing as well.

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insmartbot logo

Serve your customers on all channels with AI.

Apply cognitive technology to customer service processes. Provide decisive communication channels simultaneously and independently 24/7 at each point of contact, wherever your customers are.

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Octadesk logo

A system that automates communication for sales teams

Octadesk is a smart tool available in Portuguese for the Brazilian market that enhances communication in sales and service teams. It allows the company to adopt chatbots on multiple channels, such as WhatsApp, Instagram, and website chat, to serve customers anytime with a high standard of quality.

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chatarmin.com logo

WhatsApp Marketing Tool. Charles alternative.

chatarmin.com is a WhatsApp marketing tool for eCommerce and retail brands.

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chattigo logo

Unify chats and boost customer experiences

Chattigo is a CCM that centralizes interactions across multiple digital channels. It enables businesses to efficiently manage customer conversations, enhancing response quality and fostering stronger client relationships. The platform offers intelligent chatbot integration.

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Customerly logo

Cloud-based AI customer service for SaaS teams

The most powerful behavioural chat for your B2B SaaS. Engage with your users, triggers, help centre and video live chat

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Lark logo

Collaboration tool for SMEs and education institutes

Lark is a collaboration software that helps businesses establish communication through instant messaging and audio or video calling. It lets users create chat threads and view interaction history to streamline communication and provide context on specific topics.

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Target First logo

One complete customer relationship solution

Engage your customers 24/7 with Target First ! Our customer relationship platform offers several options to keep in touch with the best part of the audience on your website :
- Live chat
- Call Back
- Chatbot
- Messaging
- Email
- Meeting

Read more about Target First

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ManageEngine SupportCenter Plus logo

Web based customer support

SupportCenter Plus is a web-based CRM application & customer support tool that lets organizations manage customer tickets, account & contact information, & more

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FuseDesk logo

Help Desk, Support Ticketing, and Messaging Platform

FuseDesk is your Multi-Channel Live Chat Customer Service Platform empowering your team to meet your prospects and customers where they are from email to support tickets to live chat, FaceBook Messenger, SMS, and beyond. Win more raving fans with the only helpdesk you'll ever need - today.

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Pure Chat logo

Live chat software for SMBs

Pure Chat is a live chat software which provides users with unlimited operators, unlimited chats, full transcript history & complete widget customization

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Wachatbot logo

Customer relationship software that uses WhatsApp.

Wachatbot is software for creating and sending marketing campaigns via WhatsApp. It enables users to send unlimited messages, set up automatic responses, and provide a support bot for users to select different questions. It records data to create result statistics.

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Eloquant logo

Cloud Contact Center Customer Experience platform

Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

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Botsplash logo

Omnichannel Live and Automated Chat and SMS Platform

Botsplash is an omnichannel consumer engagement platform that includes live and automated chat and SMS that gives users the ability to engage customers across a suite of digital channels.

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Cention logo

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Chatwee Social Chat Widget logo

Software for managing social hubs, events, and engagement

Live chat and instant messaging app facilitating real-time interaction between members of online communities and virtual event goers via private, public, and group chats.

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Wati logo

Customer Engagement for Revenue Growth

The Agentic Customer Engagement Platform built for Revenue Growth

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Sparkcentral logo

Customer service platform for asynchronous messaging

Sparkcentral offers a SaaS platform for digital customer service: listen, support and engage with your customers on channels they love. It's easy to use and integrates seamlessly with other external platforms or software. Trusted by clients such as Zappos, Netflix, Air Canada, Slack,...

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Velaro logo

Driving business success through every conversation.

Turn website visitors into customers with real-time live chat. Proactively engage users, answer questions instantly, and guide them through their journey. Reduce abandoned carts, provide instant support, and keep conversations connected across multiple channels to increase sales and retention.

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Freshdesk Omni logo

Omnichannel customer support software

Freshdesk Omni facilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving.

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Zenvia logo

AI for customer service to sell more and serve better

Create fully functional chatbots in just a few clicks, with automatic implementation using generative AI, and enable integration with other systems to enhance customer service and conversational experience.

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Front logo

AI-enabled customer service platform for collaboration

Front is a customer operations platform with live chat capabilities that enables support, sales, and account management teams to deliver exceptional service at scale. Front Chat brings your focus where it should be — on your customers.

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Olark logo

Happier customers live chat with Olark

Your customers know Olark live chat. They are looking for that little tab in the bottom corner of your website that says, “Click Here to Chat.” We let you be yourself and talk directly with customers on your website right now. We believe the more human you are, the more you’ll make customers happy.

Read more about Olark

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Drift logo

Live chat & in-app messaging for sales & marketing

Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools

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