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Picky Assist
Cloud-based WhatsApp CRM & automation for SMBs
Table of Contents
Picky Assist - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: September 2026
Picky Assist overview
What is Picky Assist?
Picky Assist is a cloud-based (SaaS) platform that unifies WhatsApp Business API messaging, multichannel communication, and CRM capabilities for SMBs and enterprises. It supports team inbox management, no-code chatbot building, broadcast campaigns, contact segmentation, and pipeline tracking across channels including Instagram, Facebook Messenger, email, and voice. Configurable automation workflows handle lead capture, routing, follow-ups, and notifications without requiring developer involvement.
Picky Assist extends its core messaging functionality with an integrated commerce layer, allowing teams to send product catalogs, collect payments, and manage orders directly within chat conversations. Role-based access controls, agent performance reporting, and audit logs support multi-team deployments across industries such as retail, real estate, healthcare, education, and financial services. API and webhook support enables connection to third-party CRMs, ERPs, and business tools.
Picky Assist's key features
Most critical features, based on insights from Picky Assist users:
All Picky Assist features
Picky Assist alternatives
Picky Assist
Starting from
14
Per month
LiveAgent
Starting from
15
/user
Per month
Pipedrive
Starting from
19
/user
Per month
Tidio
Starting from
24.17
Per month
Picky Assist pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Single Sign On (SSO)
- Employee Training
- Dedicated Customer Success Manager
- Custom Development
- Access Controls
User opinions about Picky Assist price and value
Value for money rating:
Picky Assist integrations (3)
Top integrations
Picky Assist support options
Typical customers
Platforms supported
Support options
Training options
Picky Assist FAQs
Q. What level of support does Picky Assist offer?
Picky Assist offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base