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Mid size business

Top Rated Live Chat Software with Mid size business - Page 20

Last updated: October 2026

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Real-time Consumer-facing Chat

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506 software options

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Smartping AI Chatbot

(0)

Khoros Flow

(0)

Conversational AI for support and marketing.

Khoros Flow is a cloud-based chatbot solution which provides features such as automated responses, intent recognition, natural language processing, code-free development, and automated routing.

Zence Commerce

(0)

Digital commerce solution for optimizing shopping via chat

Zence Commerce enables businesses to recover abandoned carts through automated reminders and offers seamless shopping experiences via WhatsApp. The platform features real-time customer support, personalized interactions based on customer preferences, and a reward system that provides redeemable points when customers achieve brand milestones.

STAY

(0)

NobelBiz Voice Carrier Network

(0)

Enhance Your Contact Center with Superior Voice Solutions

The NobelBiz Voice Carrier Network is constructed on a telephony infrastructure that is primarily tailored for contact center applications.

Read more about NobelBiz Voice Carrier Network

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StrangerLine

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ChatPal

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Cloud-based AI chatbot for SMB support teams

ChatPal helps businesses manage live customer conversations, automate responses, capture leads, and support bookings across WhatsApp, Instagram, Telegram, and website chat.

Drift

(0)

Cloud-based AI chat platform for B2B sales teams

Drift is a cloud-based AI chat agent platform for B2B sales and marketing teams that identifies high-intent visitors, automates lead.

MsgBubble

(0)

LooperChat

(0)

Converse AI

(0)

Cloud-based AI customer engagement for SMBs

Cloud-based AI customer engagement platform for SMBs offering chatbots, live chat, WhatsApp automation, and omnichannel support.

Supsis AI

(0)

Cloud-based multichannel CRM & AI support platform

Supsis AI is a cloud-based platform consolidating 22 communication channels, AI chatbots, voice agents, live chat, CRM, and no-code.

HGS Agent X

(0)

Contact Center AI

HGS Contact Center AI offers cloud-based contact center tools that help streamline processes, improve agent performance, and optimize the hiring & onboarding framework. With HGS Contact Center AI, you pay for only the features your business needs. Schedule a free demo to learn more.

Zubachat

(0)

Cloud-based chat platform for small retail businesses

Cloud-based customer conversation platform for small businesses, centralizing WhatsApp and Instagram messaging in one inbox.

The Answer Engine

(0)

WaliChat

(0)

ThumbCrowd

(0)

Cloud-based AI chatbot platform for enterprises

Cloud-based AI chatbot and customer engagement platform for enterprises, with a no-code Flow Editor and shared omnichannel inbox.

Noci

(0)

Product recommendation tool

Noci provides you a world-premiere feature: the product recommendation tool. Sell like your in-store vendor would.

Don't be afraid to go first, revolutionize your customer journey with Noci!

BOTNATION AI

(0)

Artificial intelligence (AI)-based chatbot creation platform

BOTNATION AI is a cloud-based conversational AI solution designed to help businesses launch and manage chatbots for websites and Facebook pages. With the keyword recommendation engine, users can search and analyze keywords and phrases from customer interactions across multiple advertising campaigns.

Helpdesk MX

(0)

Helpdesk & live chat for ecommerce support

Helpdesk MX is a customer support platform for e-commerce businesses that unifies email, live chat, and contact form requests into one inbox. It offers workflow automation, ticket routing, customizable teams, canned responses, and store integrations showing order details and customer history. Supporting multiple stores or brands in one workspace, it also includes a customizable live chat widget for real-time conversations.

LocaliQ

(0)

Digital marketing growth platform

LocaliQ is a digital marketing platform that helps businesses find, convert, and keep customers with a suite of marketing automation, channel campaign management, lead dashboard and insight tools, plus expert-led services.

Proto AICX Chat

(0)

CX automation for support teams

Proto is a CX automation platform that enables organisations in emerging markets to automate customer service in over 100 local languages. Proto's natural language processing engine provides leading intent classification for languages such as Kinyarwanda and Twi, with an API for developers.

Nateq

(0)

AI customer service platform with unified inbox

Nateq is an AI-powered customer service platform that unifies live chat, email, calls, WhatsApp, Facebook, and Instagram into one inbox. It uses AI to respond to inquiries in multiple languages and dialects, including Gulf, Egyptian, and Moroccan Arabic, and escalates complex issues to support teams with full conversation history. Features include ticket management, knowledge base articles, task automation, and integrations with CRM and productivity tools.

EvoAI

(0)

Cloud AI platform for DTC ecommerce brands

Cloud-based AI platform for DTC ecommerce brands that unifies sales, support, and site search into a single system with shared shopper.

etrack1

(0)

For customer centres with passionate customer service manage

etrack1 owns the entire value chain from technology to implementation, hosting and support.

This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything.