App comparison

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Live Chat Software for Mid Size Business

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3CX logo

3CX

4.5
(265)

3CX communications system. Web & mobile apps (Android, iOS)

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3CX is available for Mid Size Business and offers the following support options: Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk, Chat.

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Pipedrive logo

Pipedrive

4.5
(2.4K)

CRM built by salespeople, for salespeople

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Pipedrive is available for Mid Size Business and offers the following support options: FAQs/Forum, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat.

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Tidio logo

Tidio

4.8
(242)

Communicator for businesses. live chat, messenger and email

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Tidio is available for Mid Size Business and offers the following support options: Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat.

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Zoho Desk logo

Zoho Desk

4.5
(1.7K)

Cloud-based help desk platform

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Zoho Desk is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

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LiveAgent logo

LiveAgent

4.7
(1.1K)

Great customer service starts with better help desk software

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LiveAgent is available for Mid Size Business and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base.

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Freshchat logo

Freshchat

4.0
(78)

Live Chat software for modern messaging

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Freshchat is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

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Social Intents logo

Social Intents

5.0
(6)

Web-based live chat software for Microsoft Teams and Slack

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Social Intents is available for Mid Size Business and offers the following support options: FAQs/Forum, 24/7 (Live rep), Chat.

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OneChat logo

OneChat

(0)

World's 1st FaaS

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OneChat is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat.

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Avochato logo

Avochato

4.7
(130)

SMS texting and live chat for sales, support & ops teams

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Avochato is available for Mid Size Business and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep).

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Comm100 Live Chat logo

Comm100 Live Chat

4.7
(104)

Enterprise Live Chat

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Comm100 Live Chat is available for Mid Size Business and offers the following support options: FAQs/Forum, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat.

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Botsplash logo

Botsplash

4.5
(52)

Omnichannel Live and Automated Chat and SMS Platform

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Botsplash is available for Mid Size Business and offers the following support options: Chat, Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support.

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Live Center logo

Live Center

4.9
(13)

The only live-blogging platform you need

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Live Center is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum, 24/7 (Live rep).

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HGS Agent X logo

HGS Agent X

(0)

An AI-Powered Cloud-Based Contact Center Solution

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HGS Agent X is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support.

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Intercom logo

Intercom

4.5
(843)

The #1-rated Business Messenger for customer relationships.

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Intercom is available for Mid Size Business and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base, Chat.

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LiveChat logo

LiveChat

4.7
(1.2K)

Premium Customer Service Software for Live Chat & Help Desk

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LiveChat is available for Mid Size Business and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support.

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Birdeye logo

Birdeye

4.8
(497)

#1 most trusted reputation and customer experience platform

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Birdeye is available for Mid Size Business and offers the following support options: 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat.

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EngageBay logo

EngageBay

4.6
(279)

Integrated sales & marketing software for growing teams

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EngageBay is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, 24/7 (Live rep), Chat.

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HelpOnClick logo

HelpOnClick

4.6
(11)

Live Chat Software and Virtual agent for SMBs

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HelpOnClick is available for Mid Size Business and offers the following support options: FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Knowledge Base.

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HubSpot Service Hub logo

HubSpot Service Hub

4.4
(122)

Cloud-based customer service solution for firms of all sizes

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HubSpot Service Hub is available for Mid Size Business and offers the following support options: Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat.

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LiveHelpNow logo

LiveHelpNow

4.6
(73)

Help desk and live chat solution for customer service

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LiveHelpNow is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Phone Support, Email/Help Desk.

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TruChat logo

TruChat

5.0
(2)

Natural language processing powered chatbot + live chat

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TruChat is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base.

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Webchat logo

Webchat

(0)

Live chat solution for engaging with customers

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Webchat is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Chat.

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Chatbot logo

Chatbot

4.7
(46)

Easy to use chatbot platform for business

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Chatbot is available for Mid Size Business and offers the following support options: Knowledge Base, Chat, 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support.

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Bitrix24 logo

Bitrix24

4.1
(531)

100% free CRM, collaboration and communication tool suite

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Bitrix24 is available for Mid Size Business and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep).

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ProProfs Chat logo

ProProfs Chat

4.8
(53)

Live chat software for websites

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ProProfs Chat is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep).

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