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Top Rated Live Chat Software with Mid size business - Page 16

Last updated: October 2026

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506 software options

Raq.com logo

Cloud workspace with 70+ tools for SMBs

Cloud-based business workspace for SMBs, consolidating 70+ tools including AI chat, e-signatures, and project management.

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Atlas Support logo

Cloud-based customer support platform for SaaS teams

Cloud-based customer support platform for SaaS startups, combining multi-channel ticket management and AI-powered automation.

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Comm100 AI Agent logo

The AI Agent That Engages and Supports Like a Human

Comm100 AI Agent is a cloud-based conversational AI platform that automates up to 80% of customer queries with context-aware, human-like responses. It deploys in minutes across live chat, SMS, email, and all major messaging apps, learning instantly from your website, knowledge bases, or cloud files.

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Heyy logo

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Hubtype logo

Achieve automation beyond your expectations.

Hubtype offers a chatbot platform for automating customer service interactions and communication across multiple digital channels.

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onvico logo

Video conferencing and live chat solution

onvico is a video consulting and live chat solution that helps businesses streamline customer service processes. Key features include appointment scheduling, virtual backgrounds, screen sharing, and eSignatures.

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SmartInbox logo

All-in-one online conversation app for e-commerce businesses

SmartInbox is an online conversation app for e-commerce businesses that keeps all customer communication in one place. This easy-to-use, automated platform gives e-commerce stores a personalized inbox, enabling them to deliver timely responses for customer requests, status updates, and more.

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Reflys logo

Automate WhatsApp, Instagram, TikTok & Messenger chats.

Reflys automates customer engagement across Instagram DMs, WhatsApp, TikTok, Messenger, SMS, and email. Integrating with e-commerce platforms, it personalizes interactions, streamlines marketing, and boosting sales.

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AtomX Live Chat logo

Providing customers with instant real time support

AtomX Live Chat has several key features to keep you connected with your customers at all times including, smart routing for shorter response times.
Build greater customer satisfaction with offline email ticketing and automatic follow up emails, giving customers the opportunity to connect 24/7

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StepsAI logo

Cloud AI agent platform for sales & support

StepsAI is a cloud-based autonomous AI agent platform for businesses of all sizes, handling customer support, sales, and actions.

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ConverSight logo

Actionable insights. Instantly. Anywhere.

ConverSight.ai’s AI assistant, ATHENA, connects distributed databases (ERPs and CRMs), delivering on-demand insights to direct your next move through 3 key functions:

1.) Real-Time Information Extraction
2.) Proactive Recommendations, and
3.) Automated Actions.

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Web1on1 logo

Online platform with a WhatsApp messaging interface

Web1on1 messaging software lets businesses use one central phone number to communicate with WhatsApp contacts and members across various teams and departments. It enables organizations to connect with colleagues even when they're on leaves.

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Pingstreams logo

AI customer support automation tool

Pingstreams is an AI customer support platform that offers businesses complete control over their customer data infrastructure. The platform features a visual bot builder and provides an omnichannel inbox that consolidates communications across email, chat, WhatsApp, and social media channels.

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Sinch logo

Messaging, voice, email, and verification platform

Sinch is a communications platform that helps businesses manage SMS, RCS, WhatsApp, voice, and email messaging, plus identity verification, from one system. It connects directly to carriers worldwide and integrates with tools like Salesforce, HubSpot, and Shopify.

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AI Virtual Avatar logo

Cloud-based AI avatar for enterprise engagement

Cloud and on-premises AI virtual avatar platform for mid-to-large enterprises, with NLP-driven, voice-enabled, and omnichannel.

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Mobile Service Cloud logo

Mobile Service Cloud, for frictionless service experiences

Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

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