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Top Rated Live Chat Software with Mid size business - Page 17

Last updated: October 2026

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506 software options

Hiver in Gmail logo

Gmail-native helpdesk for teams of all sizes

Hiver in Gmail is a cloud-based helpdesk Chrome extension converting Gmail shared inboxes into collaborative support queues for small.

Read more about Hiver in Gmail

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Emporiqa logo

The AI chatbot that closes sales

The AI chatbot that closes sales for e-commerce stores. It acts as an online salesperson: it recommends products from your catalog, handles objections, and walks shoppers to checkout in 65 languages. Ask it for a product you do not sell and it says so.

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Zowie logo

Cloud-based AI customer service agent for enterprises

Zowie is a top-rated live chat platform for companies that sell online. The application offers a free analysis of automation potential, an omnichannel inbox, and various integrations, including Shopify, Magento, Zapier, and more.

Zowie can act as a standalone live chat or enhance current tools.

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Anantya.ai logo

Cloud-based live chat and communication management software

Anantya.ai is a cloud-based live chat software that helps businesses facilitate communication with the audience and generate user engagement reports on a unified platform.

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WebDialogAI logo

Cloud-based AI chat support widget for small businesses

Cloud-based AI chat widget for websites and Shopify stores, delivering LLM-powered custom responses trained on business content.

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Swirl logo

Cloud-based agentic commerce platform for enterprise

Cloud-based agentic commerce platform deploying multimodal AI sales, search, and voice agents for automotive dealerships.

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Kapty logo

Lead-qualifying plugin with chat widgets

Kapty is a WordPress plugin that replaces traditional contact forms with a conversational widget designed to qualify website visitors. The software guides visitors through structured questions to clarify project details, budget, and timeline before initial contact. It features a scenario editor, pre-built industry templates, webhook integration, and a dashboard for managing qualified leads.

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Picky Assist logo

Cloud-based WhatsApp CRM & automation for SMBs

Cloud-based multichannel messaging and CRM platform for SMBs and enterprises, combining WhatsApp automation, team inbox, and no-code.

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VoiceOwl logo

Voiceowl is a Gen-AI Voice Virtual Assistant for Enterprises

Voiceowl is a purpose-built Gen-AI Voice Virtual Assistant for B2B enterprises across industries, delivering smart conversations for the entire customer journey (from prospecting to customer support).

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CommBox logo

Cloud-based contact center and customer service solution

CommBox is a cloud-based contact center solution that helps enterprises streamline communication with customers across multiple channels. The platform comes with a centralized inbox, which enables users to receive customer queries and automatically assign service agents to clients.

Read more about CommBox

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ASAPP logo

Cloud-based agentic CX platform for enterprises

Cloud-based agentic Customer Experience Platform for enterprise contact centers, combining autonomous AI, agent-assist, and workforce.

Read more about ASAPP

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CronbotAI logo

Cloud-based no-code AI chatbot platform with CRM

Cloud-based, no-code AI chatbot platform for websites combining chatbot building, custom training, and lead capture.

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GTM Studio - Powered by ZoomInfo logo

Cloud-based GTM data orchestration for B2B RevOps

Cloud-based GTM data orchestration platform unifying first- and third-party data, buyer signals, and sales and marketing intelligence.

Read more about GTM Studio - Powered by ZoomInfo

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Relish AI logo

Personalized, AI-powered chat assistant for Shopify

Relish AI chatbot is a conversational AI-powered chatbot that automates conversations, reduces response time, delivers personalized attention, instant answers and helps reduce cart abandonment while improving store conversions and customer satisfaction.

Read more about Relish AI

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Widers logo

WhatsApp business messaging & automation tool

Widers is a Saudi-based platform officially certified by Meta to provide WhatsApp Cloud API services for business communication. The platform offers conversation management, chatbot automation, AI-powered agents, and campaign management tools designed to streamline customer interactions. It includes features such as advanced automation workflows, integration capabilities with e-commerce platforms and CRM systems, analytics and reporting, and appointment scheduling functionalities.

Read more about Widers

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Users also considered
Luma Virtual Agent logo

Live chat software

Luma Virtual Agent is a live chat software that helps businesses offer enterprise service and support to customers across multiple channels. The platform enables managers to understand users' requirements and sentiments using the natural language processing (NLP) functionality.

Read more about Luma Virtual Agent

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Palmate logo

Cloud-based AI customer service platform

Palmate is a cloud-based AI customer service and sales platform that unifies WhatsApp, Instagram, WeChat, and 5+ channels into one.

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Hyro logo

Conversational AI For Enterprise

Hyro replaces intent-based AI chatbots with language-based conversational AI that’s built from NLU, knowledge graphs, and computational linguistics. Enterprises worldwide automate their interactions across valuable services and channels—including call centers, websites, SMS, and more—using Hyro.

Read more about Hyro

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Users also considered
Kanbu logo

Personalized AI assistant to manage customer queries

Kanbu is a personalized AI assistant that provides accurate and immediate responses. It personalizes communication and optimizes business processes with generative AI. Kanbu can be customized in terms of style and visuals, and it can process data from documents, websites, and well-known integrations, reflecting them on multiple websites and adapting to different languages.

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Chatflo logo

AI chat agent for customer support automation

ChatFlo is an AI chat agent designed for customer support on websites and Shopify stores. The platform features a shared inbox that consolidates conversations from multiple channels including WhatsApp, Instagram, live chat, and email into a single timeline. ChatFlo can be trained on help documentation and past conversations to provide automated responses, with the ability to hand off conversations to human team members when needed.

Read more about Chatflo

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Users also considered