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Public administrations

Top Rated Live Chat Software with Public administrations - Page 18

Last updated: October 2026

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Real-time Consumer-facing Chat

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Proactive Chat

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593 software options

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CAPABARA

(0)

Artificial intelligence solution

Capabara is a Generative AI platform that empowers organisations to enhance productivity and learning through safe, secure, and sustainable AI solutions.

Nexa Virtual Receptionist

(0)

Call answering & virtual receptionist platform

Nexa Virtual Receptionist offers a live answering service that answers all calls when businesses are closed or busy.

Increase prospective client conversion by 25% with 5x-10x ROI.

Read more about Nexa Virtual Receptionist

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Spun

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StepsAI

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Cloud AI agent platform for sales & support

StepsAI is a cloud-based autonomous AI agent platform for businesses of all sizes, handling customer support, sales, and actions.

Channel.io

(0)

Start the conversation and be customer driven.

The live chat, team chat, CRM, marketing, and chatbot tools included in Channel.io's all-in-one business communications platform are made to help you identify critical customers and enhance customer engagement at every point of the customer funnel.

Web1on1

(0)

Online platform with a WhatsApp messaging interface

Web1on1 messaging software lets businesses use one central phone number to communicate with WhatsApp contacts and members across various teams and departments. It enables organizations to connect with colleagues even when they're on leaves.

meucliente.io

(0)

Pingstreams

(0)

AI customer support automation tool

Pingstreams is an AI customer support platform that offers businesses complete control over their customer data infrastructure. The platform features a visual bot builder and provides an omnichannel inbox that consolidates communications across email, chat, WhatsApp, and social media channels.

Enchant

(0)

Sinch

(0)

Messaging, voice, email, and verification platform

Sinch is a communications platform that helps businesses manage SMS, RCS, WhatsApp, voice, and email messaging, plus identity verification, from one system. It connects directly to carriers worldwide and integrates with tools like Salesforce, HubSpot, and Shopify.

ChatBeacon

(0)

AI Virtual Avatar

(0)

Cloud-based AI avatar for enterprise engagement

Cloud and on-premises AI virtual avatar platform for mid-to-large enterprises, with NLP-driven, voice-enabled, and omnichannel.

Eazyshow

(0)

Zupport

(0)

Cloud-based chatbot solution for customer support.

Zupport.ai is an AI-powered support automation platform that helps businesses scale efficiently. It deflects repetitive tickets, enriches bug reports, and offers an intelligent knowledge assistant, multilingual help center, feature requests, and real-time Slack integration.

Mobile Service Cloud

(0)

Mobile Service Cloud, for frictionless service experiences

Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

Hiver in Gmail

(0)

Gmail-native helpdesk for teams of all sizes

Hiver in Gmail is a cloud-based helpdesk Chrome extension converting Gmail shared inboxes into collaborative support queues for small.

ChayAll

(0)

Emporiqa

(0)

The AI chatbot that closes sales

The AI chatbot that closes sales for e-commerce stores. It acts as an online salesperson: it recommends products from your catalog, handles objections, and walks shoppers to checkout in 65 languages. Ask it for a product you do not sell and it says so.

Zowie

(0)

Cloud-based AI customer service agent for enterprises

Zowie is a top-rated live chat platform for companies that sell online. The application offers a free analysis of automation potential, an omnichannel inbox, and various integrations, including Shopify, Magento, Zapier, and more.

Zowie can act as a standalone live chat or enhance current tools.

FullCall

(0)

WebDialogAI

(0)

Cloud-based AI chat support widget for small businesses

Cloud-based AI chat widget for websites and Shopify stores, delivering LLM-powered custom responses trained on business content.

Swirl

(0)

Cloud-based agentic commerce platform for enterprise

Cloud-based agentic commerce platform deploying multimodal AI sales, search, and voice agents for automotive dealerships.

Kapty

(0)

Lead-qualifying plugin with chat widgets

Kapty is a WordPress plugin that replaces traditional contact forms with a conversational widget designed to qualify website visitors. The software guides visitors through structured questions to clarify project details, budget, and timeline before initial contact. It features a scenario editor, pre-built industry templates, webhook integration, and a dashboard for managing qualified leads.

Leodesk

(0)

Support workspace with automation and SLAs

Leodesk is a customer support platform that combines email, live chat, automation, and service level agreements in a unified workspace. The software features a shared inbox with threading and deduplication, collision detection for team collaboration, and customizable macros for common responses. It includes email deliverability tools with BYODKIM signing, SLA tracking with automated routing, and a customer portal that operates on custom domains with branded interfaces.

Thingy

(0)

Multimodal AI conversation engine (MAICE)

Thingy is a conversational engine platform driven by AI technology. The platform aims to humanize interactions with users, offering personalized engagements and streamlining communication to enhance user satisfaction.