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Best Live Chat Software for Public Administrations

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3CX logo

3CX

4.5
(249)

3CX communications system. Web & mobile apps (Android, iOS)

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3CX is available for Public Administrations and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base.

Read more about 3CX

LiveAgent logo

LiveAgent

4.7
(1K)

Great customer service starts with better help desk software

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LiveAgent is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base.

Read more about LiveAgent

Pipedrive logo

Pipedrive

4.5
(2.3K)

CRM built by salespeople, for salespeople

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Pipedrive is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat.

Read more about Pipedrive

Salesforce Service Cloud logo

Salesforce Service Cloud

4.4
(532)

Customer Service & Field Service Management Solutions

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Salesforce Service Cloud is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep).

Read more about Salesforce Service Cloud

Zendesk logo

Zendesk

4.4
(2.7K)

Service-first CRM company that builds support & sales tools

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Zendesk is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support.

Read more about Zendesk

Zoho Desk logo

Zoho Desk

4.5
(1.6K)

Cloud-based help desk platform

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Zoho Desk is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

Read more about Zoho Desk

Hyro logo

Hyro

(0)

Conversational AI For Enterprise

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Hyro is available for Public Administrations and offers the following support options: Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum.

Read more about Hyro

Acquire logo

Acquire

5.0
(20)

Multi-channel Customer Communication Platform

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Acquire is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

Read more about Acquire

LiveChat logo

LiveChat

4.6
(1.1K)

Premium Customer Service Software for Live Chat & Help Desk

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LiveChat is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support.

Read more about LiveChat

Front logo

Front

4.5
(213)

One place to take care of all your customers

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Front is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, Chat.

Read more about Front

EngageBay logo

EngageBay

4.6
(162)

Integrated sales & marketing software for growing teams

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EngageBay is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, 24/7 (Live rep), Chat.

Read more about EngageBay

Bitrix24 logo

Bitrix24

4.0
(496)

100% free CRM, collaboration and communication tool suite

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Bitrix24 is available for Public Administrations and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep).

Read more about Bitrix24

Chatbot logo

Chatbot

4.7
(42)

Easy to use chatbot platform for business

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Chatbot is available for Public Administrations and offers the following support options: Knowledge Base, Chat, 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support.

Read more about Chatbot

ProProfs Chat logo

ProProfs Chat

4.8
(51)

Live chat software for websites

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ProProfs Chat is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep).

Read more about ProProfs Chat

Quiq Messaging logo

Quiq Messaging

4.5
(35)

Business messaging solution - SMS, FB Messenger, Kik, & Chat

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Quiq Messaging is available for Public Administrations and offers the following support options: Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat.

Read more about Quiq Messaging

elevio logo

elevio

4.6
(27)

Self-service support & customer education platform

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elevio is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

Read more about elevio

REVE Chat logo

REVE Chat

4.4
(14)

Multi Channel Live Chat Software for Website Engagement

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REVE Chat is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

Read more about REVE Chat

Smartsupp logo

Smartsupp

4.7
(259)

Smartsupp – live chat, chatbots, video recordings

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Smartsupp is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum.

Read more about Smartsupp

Nextiva logo

Nextiva

4.2
(186)

Simplifying Business Communication

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Nextiva is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, FAQs/Forum.

Read more about Nextiva

Freshdesk logo

Freshdesk

4.5
(2.3K)

Online helpdesk system and customer service software

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Freshdesk is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base, Chat.

Read more about Freshdesk

Genesys Cloud CX logo

Genesys Cloud CX

4.2
(126)

Mobile optimized cloud call center with multichannel routing

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Genesys Cloud CX is available for Public Administrations and offers the following support options: Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat.

Read more about Genesys Cloud CX

MyHub logo

MyHub

4.8
(30)

Cloud Based Intranet Solution

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MyHub is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support.

Read more about MyHub

ELMA365 logo

ELMA365

4.9
(8)

Low-code business process management (BPM) software

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ELMA365 is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat.

Read more about ELMA365

Verloop logo

Verloop

4.7
(9)

Conversational AI for Customer Support

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Verloop is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Phone Support, FAQs/Forum, Email/Help Desk.

Read more about Verloop

USAN Contact Suite for Amazon Connect logo

USAN Contact Suite for Amazon Connect

5.0
(1)

Extending the power and breadth of Amazon Connect

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USAN Contact Suite for Amazon Connect is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, 24/7 (Live rep).

Read more about USAN Contact Suite for Amazon Connect