App comparison

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3CX logo

3CX

4.5
(323)

3CX communications system. Web & mobile apps (Android, iOS)

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3CX is available for Public Administrations and offers the following support options: Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk, Chat.

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Pipedrive logo

Pipedrive

4.5
(2.7K)

CRM built by salespeople, for salespeople

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Pipedrive is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat.

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Zendesk Suite logo

Zendesk Suite

4.4
(3.4K)

Service-first CRM company that builds support & sales tools

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Zendesk Suite is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat.

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Vision Helpdesk logo

Vision Helpdesk

4.7
(32)

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

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Vision Helpdesk is available for Public Administrations and offers the following support options: Knowledge Base, FAQs/Forum, Email/Help Desk, Chat, Phone Support, 24/7 (Live rep).

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Smartsupp logo

Smartsupp

4.7
(266)

Smartsupp–Live Chat, Chatbots, and Video Recordings

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Smartsupp is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum.

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LiveAgent logo

LiveAgent

4.7
(1.2K)

Great customer service starts with better help desk software

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LiveAgent is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base.

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Zoho Desk logo

Zoho Desk

4.5
(1.9K)

Superior customer service. Lasting experiences.

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Zoho Desk is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

Read more about Zoho Desk

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Nextiva logo

Nextiva

4.1
(209)

Simplifying Business Communication

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Nextiva is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, FAQs/Forum.

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Thrio logo

Thrio

5.0
(1)

Contact center technology. Done right.

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Thrio is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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Kindly logo

Kindly

4.0
(1)

Conversational AI platform

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Kindly is available for Public Administrations and offers the following support options: Chat, Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base.

Read more about Kindly

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Bitrix24 logo

Bitrix24

4.1
(630)

100% free CRM, collaboration, and communication tool suite

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Bitrix24 is available for Public Administrations and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep).

Read more about Bitrix24

Users also considered
EngageBay logo

EngageBay

4.6
(373)

Integrated sales & marketing software for growing teams

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EngageBay is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, 24/7 (Live rep), Chat.

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Quiq Messaging logo

Quiq Messaging

4.6
(36)

Business messaging solution - SMS, FB Messenger, Kik, & Chat

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Quiq Messaging is available for Public Administrations and offers the following support options: Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat.

Read more about Quiq Messaging

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Brosix logo

Brosix

4.6
(69)

Secure instant messenger for teams and businesses

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Brosix is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum.

Read more about Brosix

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LiveChat logo

LiveChat

4.7
(1.4K)

Customer service software that boosts online sales.

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LiveChat is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support.

Read more about LiveChat

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Conferbot logo

Conferbot

(0)

Build chatbots for lead generation, customer support, survey

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Conferbot is available for Public Administrations and offers the following support options: Email/Help Desk, Chat.

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Slack logo

Slack

4.7
(22.8K)

A single place for team communication and workflows

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Slack is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat.

Read more about Slack

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WhatsApp logo

WhatsApp

4.7
(15.1K)

Real-time customer communications management software

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WhatsApp is available for Public Administrations and offers the following support options: Chat, FAQs/Forum, Email/Help Desk.

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Freshdesk logo

Freshdesk

4.5
(2.8K)

Online helpdesk system and customer service software

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Freshdesk is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base, Chat.

Read more about Freshdesk

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Salesforce Service Cloud logo

Salesforce Service Cloud

4.4
(646)

Customer Service & Field Service Management Solutions

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Salesforce Service Cloud is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep).

Read more about Salesforce Service Cloud

Users also considered
Olark logo

Olark

4.6
(466)

Happier customers live chat with Olark

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Olark is available for Public Administrations and offers the following support options: Chat, Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk.

Read more about Olark

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Pure Chat logo

Pure Chat

4.6
(327)

Live chat software for SMBs

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Pure Chat is available for Public Administrations and offers the following support options: Chat, Email/Help Desk, FAQs/Forum.

Read more about Pure Chat

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Text Request logo

Text Request

4.5
(299)

Ignite customer engagement

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Text Request is available for Public Administrations and offers the following support options: 24/7 (Live rep), Chat, Phone Support, Knowledge Base, Email/Help Desk, FAQs/Forum.

Read more about Text Request

Users also considered
Front logo

Front

4.5
(246)

Where 7500+ companies build strong customer relationships;

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Front is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

Read more about Front

Users also considered
Genesys Cloud CX logo

Genesys Cloud CX

4.3
(166)

Software for faster, smarter, personal experiences

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Genesys Cloud CX is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Phone Support, Email/Help Desk, Chat.

Read more about Genesys Cloud CX

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