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Enchant - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: September 2026

Enchant overview

What is Enchant ?

Starting price

15per user /
per month

Do you work for Enchant ? Manage this product listing

Enchant ’s user interface

Ease of use rating:

Enchant 's key features

Most critical features, based on insights from Enchant users:

Access controls/permissions
AI summarization
Alerts/Escalation
API
Automated response
Automated routing
Call center management
Collaboration tools
CRM
Customer database

All Enchant features

Access controls/permissions
AI summarization
Alerts/Escalation
API
Automated response
Automated routing
Call center management
Collaboration tools
CRM
Customer database
Customizable branding
Data import/export
Document storage
Email management
Interaction tracking
Knowledge base management
Macros/Templated responses
Multi-Channel communication
Performance metrics
Real-Time chat
Real-Time notifications
Reporting
Reporting/Analytics
Service level agreement (sla) management
Social media integration
Support ticket management
Surveys & feedback
Third-Party integrations
Ticket management
Voice
Workflow
Workflow management

Enchant pricing

Value for money rating:

Starting from

15

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Enchant price and value

Value for money rating:

Enchant support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Chat

Training options

Documentation

Enchant FAQs

Q. Who are the typical users of Enchant ?

Enchant has the following typical customers:
Small Business, Mid-size Business, Large Enterprises


Q. Does Enchant support mobile devices?

Enchant supports the following devices:
Android


Q. What level of support does Enchant offer?

Enchant offers the following support options:
Email/Help Desk, Knowledge Base, Chat

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