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Top Rated Remote Support Software with Business intelligence - Page 3

Last updated: May 2026

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105 software options

AIVITEX logo

Comprehensive digital service management platform

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AIVITEX is a remote visual support and assistance platform powered by AR technology. It enables companies to offer digital services and remote support to their customers, helping them overcome skills shortages, reduce CO2 emissions, and stay competitive in the market. AIVITEX features include white-label branding, customizable forms, documentation capabilities, and photo/video functions to enhance the remote customer experience.

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IrisCX logo

Personalizing visual customer experience

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IrisCX helps businesses resolve consumer problems faster. The platform enables businesses to provide live-guided or self-guided virtual support and generate valuable insights about consumer behavior.

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Secure Remote Worker logo

Secure Endpoints for Remote & In-Office Environments

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Secure Remote Worker addresses the challenges faced by BPOs & Contact Centers enabling them to create a secure and compliant remote working environment that allows them to scale faster.

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Glia logo

Personalized live customer experience & engagement

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Glia is an omnichannel customer engagement platform that enables companies to identify, communicate, & engage with their website visitors.

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Visual Assistance logo

SaaS solution to streamline collaboration among remote teams

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Visual Assistance is a SaaS solution that enables remote teams to collaborate via live video calls, screen sharing, and other features.

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Heimdal Remote Desktop logo

Remote access and support solution

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Heimdal Remote Desktop is a remote support tool that is compatible with multiple operating systems, enabling users to reach out to employees and clients alike anytime and anywhere.

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Vuforia logo

Suite of augmented reality (AR) platforms

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Vuforia is a suite of augmented reality (AR) platforms, which enable businesses in aerospace, automotive, retail, electronics, manufacturing and other industries to manage processes such as remote assistance, employee training, marketing, course creation, and more. Experts can draw digital annotations on desktop or mobile screens to provide required instructions to technicians via real-time video communication capabilities.

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ManageEngine Access Manager Plus logo

Remote Support, Privileged Access Management, Remote Work

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ManageEngine Access Manager Plus is a cloud-based and on-premise solution that helps IT administrators manage privileged access and secure remote sessions.

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Instant Housecall logo

Remote support for small businesses, MSP's, & IT technicians

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Instant Housecall is a remote IT support platform for small businesses, computer technicians, managed service providers, and IT businesses. Features include unattended remote access, SMS alerts, automated repairs, real-time chat, multi-monitor support, payment processing, and more.

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DeskRoll logo

Remote support software with built-in text chat

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DeskRoll is a web-based remote support software designed to help businesses access devices using any operating system and mobile devices. With two-factor authentication capabilities, the system allows teams to connect to Mac and Windows devices. The platform enables employees to use secondary accounts and user lists and open multiple connections in browser tabs.

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Barracuda RMM logo

Remote monitoring and management solution for MSPs

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Barracuda RMM is a remote monitoring and management solution for security assessments. It is designed to help MSPs grow their business, automate routine tasks, remediate customer issues, and reduce operational costs. Barracuda RMM can deliver multi-layered security services and provides comprehensive reporting capabilities.

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Viewabo logo

Diagnose problems faster when you can see them.

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Viewabo visual support software lets customer support personnel access customer smartphone cameras for real-time remote visual support with one-click mobile screen share without having customers download an app.

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TeamViewer Frontline logo

Smarter operations start with a connected workforce.

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TeamViewer Frontline is the industrial AR-powered connected worker platform that transforms enterprise data into actionable digital workflows, empowering workers and leaders to drive productivity, efficiency, and smarter operations at scale.

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Impero Connect logo

Connecting people, data and devices where it matters most.

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Impero offers educational and corporate customers the most secure way of remotely accessing devices and supporting students no matter their working or learning environments. Over 9 million users make more than 100 million connections every day using Impero

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VSight Remote logo

AI-driven AR Remote Assistance for effective problem-solving

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VSight’s AR Remote Assistance provides secure, real-time support for on-site teams, quickly resolving issues to reduce downtime and cut costs. Smart glasses compatibility andbroad device compatibility, and seamless CRM/ERP integration, it’s ideal for industries needing reliable, adaptable solutions.

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AnyDesk logo

Remote desktop software

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AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation.

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Syxsense logo

Unified Security and Endpoint Management

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The Syxsense multi-point remote management allows you to remote control any systems in your organization from any browser without deploying a remote control client. No software required. Syxsense supports integration with TeamViewer.

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IFS Field Service Management logo

Field service management system for businesses of all sizes

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IFS FSM is an AI-based omni-channel field service management solution that helps manufacturers and distributors manage job statuses, assets, and technician activities in the field. Users can automate the processes of scheduling and planning based on service-level agreements and customer contracts.

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RemoteCall logo

Remote support software

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RemoteCall offers simple and secure remote assistance to any device. We provide exceptional service to tackle issues remotely.

RSUPPORT brings you a remote support experience as close as possible to you being there in person.

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SightCall logo

The more you see, the better you serve

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SightCall enables your technicians to easily connect to the data and solutions resolving problems faster through remote, guided interaction. Trust a platform built on a secure global network that works when and where you need it.

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Zight logo

Share information faster with visual context.

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Provide the context and clarity needed without playing musical calendars. Use Zight to create video recordings and screen captures to use for training and onboarding, support and troubleshooting, giving regular updates or presentations, and relationship building.

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Freshservice logo

A complete IT service management (ITSM) tool for business

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Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release, and knowledge management tools.

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Glance logo

Cobrowsing and digital engagement platform

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Glance is a cobrowsing and digital engagement platform that enables businesses to connect with customers in real-time across websites, apps, and mobile devices. The software transforms digital spaces into collaborative environments where support agents can see what customers see, share screens, and provide personalized guidance during critical customer experience moments.

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RemoteToPC logo

Remote access and support management solution

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RemoteToPC is a remote access tool for IT organizations to monitor & manage remote devices or applications and provide support services & training to clients. The platform allows users to monitor computer health, receive alerts for issues, and establish secure desktop connections using firewalls.

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ManageEngine PAM360 logo

Privileged access management software

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ManageEngine PAM360 is a privileged access management solution that secures and controls access to critical systems. It offers features like account discovery, credential storage, session management, and user behavior analytics. PAM360 ensures compliance with standards such as NIST, PCI-DSS, HIPAA, and ISO-IEC 27001, while providing flexible deployment options to meet organizational needs.

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