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Remote Support Software Integrated with ServiceNow (2026)

Last updated: April 2026

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22 software options

Zoho Assist logo

Zoho Assist

Cloud-based remote support solution

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Quick Remote technical support enabled with embeddable website widget, built-in chat, file transfer, remote rebooting, rebranding & more

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NinjaOne logo

NinjaOne

Unified endpoint management & IT automation platform

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NinjaOne’s unified IT operations platform, providing a seamless, single-pane solution to manage endpoints and support end-user including multiple one-click remote control options as well as a full suite of behind-the-scenes remote management tools.

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InvGate Service Management logo

InvGate Service Management

Web-based IT service desk software

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InvGate Service Desk is web-based solution designed to streamline and optimize IT service delivery and support. InvGate features include gamification rewards and motivation, problem and change management, hardware and software tracking, knowledge base and self-service portals, and more.

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Splashtop logo

Splashtop

Remote access and remote support for specific use-cases.

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Splashtop reshapes IT management: SOS for rapid remote assistance, Remote Support for unattended device access, and Enterprise for scalable operations. Efficient tools addressing IT's dynamic needs with secure, top-tier remote capabilities.

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TeamViewer ONE logo

TeamViewer ONE

Remote support, remote access & device management software

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TeamViewer remote support software lets you connect securely to computers, access files and applications, and collaborate.

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Impero Connect logo

Impero Connect

Connecting people, data and devices where it matters most.

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Impero offers educational and corporate customers the most secure way of remotely accessing devices and supporting students no matter their working or learning environments. Over 9 million users make more than 100 million connections every day using Impero

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EV Reach logo

EV Reach

Remote support management solution

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EV Reach helps businesses schedule, launch and manage remote sessions to streamline support and management processes. Its automated incident management module enables organizations to handle service desk requests, open, resolve and close incidents, and view or add notes to support tickets.

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Help Lightning logo

Help Lightning

Remote assistance software to improve customer satisfaction.

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We provide next generation video collaboration services to enable a company’s experts to work virtually side-by-side with anyone needing help.

Our cloud-based solution applies augmented reality features to improve real-time to improve real-time communications and solve difficult problems.

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ManageEngine Access Manager Plus logo

ManageEngine Access Manager Plus

Remote Support, Privileged Access Management, Remote Work

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ManageEngine Access Manager Plus is a cloud-based and on-premise solution that helps IT administrators manage privileged access and secure remote sessions.

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ManageEngine PAM360 logo

ManageEngine PAM360

Privileged access management software

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ManageEngine PAM360 is a privileged access management solution that secures and controls access to critical systems. It offers features like account discovery, credential storage, session management, and user behavior analytics. PAM360 ensures compliance with standards such as NIST, PCI-DSS, HIPAA, and ISO-IEC 27001, while providing flexible deployment options to meet organizational needs.

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VSight Remote logo

VSight Remote

AI-driven AR Remote Assistance for effective problem-solving

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VSight’s AR Remote Assistance provides secure, real-time support for on-site teams, quickly resolving issues to reduce downtime and cut costs. Smart glasses compatibility andbroad device compatibility, and seamless CRM/ERP integration, it’s ideal for industries needing reliable, adaptable solutions.

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VISULOX logo

VISULOX

Privileged access management solution

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Leading privileged access management solution with an integrated remote support platform for secure external access. VISULOX is the answer to who did what, where, and when in your IT Infrastructure.

VISULOX is easy to integrate and rapidly improves the security cloud, hybrid, or on-prem deployments

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JIRA Service Management logo

JIRA Service Management

IT service platform for unified support

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JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

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Syxsense logo

Syxsense

Unified Security and Endpoint Management

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The Syxsense multi-point remote management allows you to remote control any systems in your organization from any browser without deploying a remote control client. No software required. Syxsense supports integration with TeamViewer.

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Apizee logo

Apizee

Internal remote augmented visual assistance solution

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Apizee is a visual assistance platform that allows field users to collaborate in real-time with remote agents or experts.

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ManageEngine Password Manager Pro logo

ManageEngine Password Manager Pro

Privileged Password Manager for Enterprises

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Password Manager Pro is a secure vault for storing and managing shared sensitive information such as passwords, documents and digital identities of enterprises.

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Admin By Request logo

Admin By Request

Local admin rights, managed.

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Secure remote access with screen sharing, unattended access, and vendor access, plus endpoint privilege management with just-in-time admin elevation, SSO and MFA enforcement, ML and AI automation, full auditing, and anti-malware scanning.

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Freshservice logo

Freshservice

A complete IT service management (ITSM) tool for business

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Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release, and knowledge management tools.

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BeyondTrust Remote Support logo

BeyondTrust Remote Support

Secure remote access software

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BeyondTrust Remote Support enables help desk teams to quickly and securely access and fix any remote device, running any platform, located anywhere in the world through one solution.

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SightCall logo

SightCall

The more you see, the better you serve

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SightCall enables your technicians to easily connect to the data and solutions resolving problems faster through remote, guided interaction. Trust a platform built on a secure global network that works when and where you need it.

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LogMeIn Rescue logo

LogMeIn Rescue

Remote support for helpdesks, call centers and organizations

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Rescue is a powerful, easy-to-use remote support solution for PC’s, Mac’s, mobile devices, and more.

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SysTrack logo

SysTrack

Digital experience monitoring solution for IT

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SysTrack is a digital experience monitoring solution for IT departments which gathers and analyzes data on everything that may impact the end-user experience and business productivity. SysTrack captures data such as CPU, RAM, and memory, as well as 10,000+ other data points.

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