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Famly
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud and mobile-based daycare management software
Table of Contents
Famly - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Famly overview
What is Famly?
Famly is a daycare tool with key features that include data security, a parent portal, communications management, alerts and notifications, attendance tracking, daily reports, and more.
Key benefits of using Famly
Who uses Famly?
By industry, Famly reviewers are most commonly professionals in education management (54%). The most frequent use case for Famly cited by reviewers is daycare (100% of reviewers).
Starting price
per month
Pros & Cons
Nursery-Parent Communication
Occupancy Reports
Information Access
Parent Engagement
Child Sign-In
Famly’s user interface
Famly pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.5
Ease of use
4.7
Customer support
4.8
Reviews sentiment
What do users say about Famly?
Famly is a daycare tool with key features that include data security, a parent portal, communications management, alerts and notifications, attendance tracking, daily reports, and more.
Select to learn more
Who uses Famly?
Based on 264 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Famly's key features
GetApp's analysis of 57 verified user reviews collected between July 2021 and December 2024 identifies Famly's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Famly's data security capabilities, emphasizing the importance of protecting sensitive information. They report confidence in the app's ability to restrict access to posts and limit visibility to authorized users. Users mention that individual logins and auto-logout with PIN enhance security. However, some concerns are raised about potential GDPR issues, such as previous staff accessing old data and visibility of children's full names. Overall, users feel their data is secure but suggest improvements for cloud-based security and data handling practices. Of the 27 Famly users who gave detailed accounts of their use of Data Security, 100% rated this feature as important or highly important.
Dovile S.
Nursery Manager
Harry G.
Business Analyst
Users report that Famly's Parent Portal is highly valuable for maintaining communication and engagement with parents. They appreciate the ability to receive updates, photos, and messages about their child's activities. Reviewers highlight the ease of accessing billing, newsletters, and important documents. They find the portal user-friendly and effective for keeping both parents informed, especially in separated families. Some users suggest enhancements for better navigation and increased security between estranged parents. Overall, the Parent Portal significantly improves parental involvement and communication. Of the 31 Famly users who gave detailed accounts of their use of Parent Portal, 100% rated this feature as important or highly important.
See related user reviews
Rachael F.
Parent
Eva P.
Managing director
Reviewers indicate that Famly's communications management capabilities are essential for maintaining effective communication between parents and nursery staff. They appreciate the ability to send messages, updates, and reminders through a single platform. Users report that the system allows for targeted communication to specific rooms or individuals. However, they suggest improvements for message categorization, search functionality, and individual replies to bulk messages. Overall, users find Famly's communication tools helpful but see room for enhancements. Of the 24 Famly users who gave detailed accounts of their use of Communications Management, 100% rated this feature as important or highly important.
See related user reviews
Samantha R.
Administrator
Delyth E.
Rheolwr MCC Manager
Users report that Famly's alerts and notifications are important for staying informed about important updates. They appreciate the ability to customize notification settings and set 'quiet times' to avoid interruptions. Reviewers mention that notifications help them respond quickly and stay updated on their child's activities. However, some users find the volume of notification emails overwhelming and suggest improvements for better information display. Overall, users find the alerts and notifications capability helpful for timely communication. Of the 20 Famly users who gave detailed accounts of their use of Alerts/Notifications, 95% rated this feature as important or highly important.
See related user reviews
Helen E.
Shop Owner
Claire S.
Senior Practitioner, Room Leader
Reviewers highlight Famly's attendance tracking capabilities as a valuable tool for logging children's attendance and absences. They appreciate the real-time check-in and check-out capability, which helps track attendance patterns and ensures child safety. Users mention that the system is useful for generating reports and maintaining compliance with regulations. However, some suggest improvements for data visualization and attendance percentage tracking. Overall, users find Famly's attendance tracking helpful but see potential for further enhancements. Of the 19 Famly users who gave detailed accounts of their use of Attendance Tracking, 89% rated this feature as important or highly important.
See related user reviews
Gary A.
Office Manager
Alice F.
Parent
Users report that Famly's daily reports are a standout aspect, providing detailed insights into their child's day. They appreciate the ability to receive real-time updates, photos, and observations, which help them stay connected to their child's progress. Reviewers mention that daily reports save time during handovers and improve communication with parents. Some users suggest adding video uploads and attendance percentages. Overall, users find the daily reports feature highly beneficial for tracking and sharing children's activities. Of the 26 Famly users who gave detailed accounts of their use of Daily Reports, 88% rated this feature as important or highly important.
See related user reviews
Ben B.
Director
Cassie W.
Nursery Manager
All Famly features
Features rating:
Famly awards
Famly alternatives
Famly pricing
Value for money rating:
Starting from
49
Per month
User opinions about Famly price and value
Value for money rating:
To see what individual users think of Famly's price and value, check out the review snippets below.
Katrina W.
early years manager
Rachel H.
Nursery Director
Famly integrations (5)
Integrations rated by users
We looked at 264 user reviews to identify which products are mentioned as Famly integrations and how users feel about them.
Integration rating: 4.0 (2)
Other top integrations
Famly customer support
What do users say about Famly customer support?
Customer support rating:
We analyzed 38 verified user reviews to identify positive and negative aspects of Famly customer support.
Widespread user sentiment highlights Famly's customer support as responsive, helpful, and consistently available when needed.
A subset of reviewers praise the support team's professionalism, quick response times, and willingness to resolve issues efficiently.
Multiple users value the accessible online chat and helpdesk, making it easy to get prompt answers and tailored assistance.
Support options
Training options
To see what individual users say about Famly's customer support, check out the review snippets below.
“The support is great, being able to use an online chat service to get any answers you need.”
Georgia C.
Administrator
“The customer support couldn't be better any questions or queries are dealt with straight away”
Georgina B.
Nursery Manager
“Very positive, the support team has been beyond helpful as we found ways to adapt the platform to our needs.”
Karyn K.
Director and CEO
Famly FAQs
Famly has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What is Famly used for?
Famly is a daycare management software that streamlines operations, enhances parent engagement, and supports child development. It offers features such as instant messaging, photo sharing, and real-time updates on children's activities, fostering strong connections between centers and families. Famly's translation feature ensures communication with multilingual families. For child development, it provides digital observation tools and customizable lesson plans. Famly also simplifies operations with enrollment and attendance management, in-app payments, and billing processes. Its customization options allow centers to tailor the platform to their needs, offering resources such as activity ideas and curriculum guides. Famly integrates all aspects of daycare management, helping centers run efficiently and engage families effectively.
Q. What languages does Famly support?
Famly supports the following languages:
Chinese (Simplified), Danish, English, French, German, Spanish
Q. Does Famly support mobile devices?
Famly supports the following devices:
Android, iPad, iPhone
Q. Does Famly offer an API?
Yes, Famly has an API available for use.
Q. What level of support does Famly offer?
Famly offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base
















