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Famly Logo

Cloud and mobile-based daycare management software

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Table of Contents

Famly - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: January 2026

Famly overview

What is Famly?

Famly is a daycare tool with key features that include data security, a parent portal, communications management, alerts and notifications, attendance tracking, daily reports, and more.

Key benefits of using Famly

  • Enriched parent collaboration - Send each other instant updates, post pictures on the newsfeed, and save hours by letting parents pre-fill everything in advance.

  • Optimized enrollment - Manage and maximize child enrollment, get digital waitlists and occupancy reports, and create customized registration forms to suit the center.<br/><br/><li> Effortless billing - Make parent payments completely automatic, and send hundreds of invoices with a single click.<br/><br/><li> Smarter admin - It helps streamline daily tasks such as headcounts, immunization records, accident reports, attendance, and more. KinderConnect's integration helps send attendance report to the state subsidy agency.<br/><br/><li> Efficient staffing - Manage and empower teams in minutes with staff scheduling and ratio requirements.<br/><br/><li> Inclusive language options - It helps bring the entire community closer. Tap to translate news feed and messages in multiple languages, including Spanish, english, German, and more.<br/><br/><li> Easy finances - From debt collection to revenue management, run the business and plan for the future with ease.<br/><br/><li> Lesson planning - Plan and share all lessons - months in advance. The teams and parents will always be up to date. <br/><br/><li> Secure child & staff sign-in/out: Let parents and staff sign in and out using QR or pin code, or remotely when they're in range of the front doors.

  • Who uses Famly?

    By industry, Famly reviewers are most commonly professionals in education management (54%). The most frequent use case for Famly cited by reviewers is daycare (100% of reviewers).

    Starting price

    49 /
    per month
    view pricing plans
    try for free

    Pros & Cons

    Nursery-Parent Communication

    Occupancy Reports

    Information Access

    Parent Engagement

    Child Sign-In

    Famly’s user interface

    Ease of use rating:

    Famly pros, cons and reviews insights

    To determine these pros and cons insights, we analyzed responses from 

    Overall rating

    Reviews sentiment

     
     
     
    1-2(1)
    3-4(63)
    5(200)

    What do users say about Famly?

    Famly is a daycare tool with key features that include data security, a parent portal, communications management, alerts and notifications, attendance tracking, daily reports, and more.

    Select to learn more


    Who uses Famly?

    Based on 264 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Education Management
    Primary/Secondary Education
    Civic & Social Organization
    Individual & Family Services
    Others

    Use cases

    Daycare

    Famly's key features

    GetApp's analysis of 57 verified user reviews collected between July 2021 and December 2024 identifies Famly's most critical features and summarizes user sentiment about those features.

    Data security

    Reviewers appreciate Famly's data security capabilities, emphasizing the importance of protecting sensitive information. They report confidence in the app's ability to restrict access to posts and limit visibility to authorized users. Users mention that individual logins and auto-logout with PIN enhance security. However, some concerns are raised about potential GDPR issues, such as previous staff accessing old data and visibility of children's full names. Overall, users feel their data is secure but suggest improvements for cloud-based security and data handling practices. Of the 27 Famly users who gave detailed accounts of their use of Data Security, 100% rated this feature as important or highly important.

    See related user reviews

    “In the past we have had an issue where staff who have worked at previous nurseries with Famly were still able to access their previous posts/messages which contained pictures etc. This is a huge GDPR issue, and as obviously staff who have worked here would be able to access all of this nursery's data from their new work place. ”
    DS

    Dovile S.

    Nursery Manager

    “Data security is pivotal to for protecting my childs information. I've had no issues.Nursery leaders are able to control access to posts alto restrict and limit who can access my childs info”
    HG

    Harry G.

    Business Analyst


    Parent portal

    Users report that Famly's Parent Portal is highly valuable for maintaining communication and engagement with parents. They appreciate the ability to receive updates, photos, and messages about their child's activities. Reviewers highlight the ease of accessing billing, newsletters, and important documents. They find the portal user-friendly and effective for keeping both parents informed, especially in separated families. Some users suggest enhancements for better navigation and increased security between estranged parents. Overall, the Parent Portal significantly improves parental involvement and communication. Of the 31 Famly users who gave detailed accounts of their use of Parent Portal, 100% rated this feature as important or highly important.

    See related user reviews

    “I love the updates and photos! Love the ability to message teachers, recirve reports and observations, announcements/ events and generally feel connected etc..I love knowing my child is happy and thriving at school. ”
    RF

    Rachael F.

    Parent

    “Excellent for families to feel reassured, connected and in control. There are a few things that could be improved i.e facility to have more security between estranged parents, nursery documents easier for families to access from home i.e policies etc”
    EP

    Eva P.

    Managing director


    Communications management

    Reviewers indicate that Famly's communications management capabilities are essential for maintaining effective communication between parents and nursery staff. They appreciate the ability to send messages, updates, and reminders through a single platform. Users report that the system allows for targeted communication to specific rooms or individuals. However, they suggest improvements for message categorization, search functionality, and individual replies to bulk messages. Overall, users find Famly's communication tools helpful but see room for enhancements. Of the 24 Famly users who gave detailed accounts of their use of Communications Management, 100% rated this feature as important or highly important.

    See related user reviews

    “This is our main portal for communication between parents, events, information, can all be sent direct to all or you can send to specific rooms or individuals. Invoices are sent straight to parents”
    SR

    Samantha R.

    Administrator

    “This is great as we can send messages, updates, reminders throughout the day.”
    DE

    Delyth E.

    Rheolwr MCC Manager


    Alerts/Notifications

    Users report that Famly's alerts and notifications are important for staying informed about important updates. They appreciate the ability to customize notification settings and set 'quiet times' to avoid interruptions. Reviewers mention that notifications help them respond quickly and stay updated on their child's activities. However, some users find the volume of notification emails overwhelming and suggest improvements for better information display. Overall, users find the alerts and notifications capability helpful for timely communication. Of the 20 Famly users who gave detailed accounts of their use of Alerts/Notifications, 95% rated this feature as important or highly important.

    See related user reviews

    “Notifications on Famly are very important for knowing important information and work well. I also additionally like the feature where you can set 'quiet times' so you don't get notifications at inconvenient times (eg in work meetings)”
    HE

    Helen E.

    Shop Owner

    “I get a large volume of notification emails which are really unhelpful as you have to go into the app to see the information, there is no information in the email”
    CS

    Claire S.

    Senior Practitioner, Room Leader


    Attendance tracking

    Reviewers highlight Famly's attendance tracking capabilities as a valuable tool for logging children's attendance and absences. They appreciate the real-time check-in and check-out capability, which helps track attendance patterns and ensures child safety. Users mention that the system is useful for generating reports and maintaining compliance with regulations. However, some suggest improvements for data visualization and attendance percentage tracking. Overall, users find Famly's attendance tracking helpful but see potential for further enhancements. Of the 19 Famly users who gave detailed accounts of their use of Attendance Tracking, 89% rated this feature as important or highly important.

    See related user reviews

    “Great for seeing who's in and out, but could do with a feature to show attendance percentage for each child as you progress through the term of year.”
    GA

    Gary A.

    Office Manager

    “Children are checked in and checked out in real-time which is helpful if parents have delegated drop-off / collection to a third party ”
    AF

    Alice F.

    Parent


    Daily reports

    Users report that Famly's daily reports are a standout aspect, providing detailed insights into their child's day. They appreciate the ability to receive real-time updates, photos, and observations, which help them stay connected to their child's progress. Reviewers mention that daily reports save time during handovers and improve communication with parents. Some users suggest adding video uploads and attendance percentages. Overall, users find the daily reports feature highly beneficial for tracking and sharing children's activities. Of the 26 Famly users who gave detailed accounts of their use of Daily Reports, 88% rated this feature as important or highly important.

    See related user reviews

    “This is a game changer for us - no more awkward handovers where staff are having to find out the information - it is all there and leaves room for quality handovers talking about the children and what they have learnt.”
    BB

    Ben B.

    Director

    “We are really pleased with this part of the app. It would be nice if we were able to upload videos to the daily reports as well as pictures.”
    CW

    Cassie W.

    Nursery Manager


    All Famly features

    Features rating:

    Milestone tracking
    Calendar management
    Check-in/Check-out
    Contact database
    Incident management
    Enrollments/Onboarding
    Immunization & allergy tracking
    Billing & invoicing
    Student information/records
    Payment processing
    Meal/Nutrition management
    Lesson planning
    Multi-Location
    Records management
    Registration management
    Reporting & statistics
    Role-Based permissions
    Task management
    Third-Party integrations
    Wait list management
    Multi-Language
    Mobile access
    Employee management
    Electronic signature
    Document management
    Customer accounts
    Class scheduling
    API
    Activity tracking
    Activity dashboard

    Famly awards

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    Famly pricing

    Value for money rating:

    Starting from

    49

    Per month

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about Famly price and value

    Value for money rating:

    To see what individual users think of Famly's price and value, check out the review snippets below.

    “Famly have always been fantastic, the software is great, customer service are always able to help and really quickly.”
    KW

    Katrina W.

    early years manager

    “The app is so easy to use and such a great tool to share information with parents. Beautiful learning journeys for our children including videos that they will look back on.”
    RH

    Rachel H.

    Nursery Director

    Famly integrations (5)

    Integrations rated by users

    We looked at 264 user reviews to identify which products are mentioned as Famly integrations and how users feel about them.

    Xero logo
    Xero

    Integration rating: 4.0 (2)

    Famly customer support

    What do users say about Famly customer support?

    Customer support rating:

    We analyzed 38 verified user reviews to identify positive and negative aspects of Famly customer support.

    Widespread user sentiment highlights Famly's customer support as responsive, helpful, and consistently available when needed.

    A subset of reviewers praise the support team's professionalism, quick response times, and willingness to resolve issues efficiently.

    Multiple users value the accessible online chat and helpdesk, making it easy to get prompt answers and tailored assistance.

    Support options

    Phone support
    Email/help desk
    Chat
    Faqs/forum
    Knowledge base

    Training options

    Documentation
    Live online
    Webinars
    Videos

    To see what individual users say about Famly's customer support, check out the review snippets below.

    “The support is great, being able to use an online chat service to get any answers you need.”

    GC

    Georgia C.

    Administrator

    “The customer support couldn't be better any questions or queries are dealt with straight away”

    GB

    Georgina B.

    Nursery Manager

    “Very positive, the support team has been beyond helpful as we found ways to adapt the platform to our needs.”

    KK

    Karyn K.

    Director and CEO

    Famly FAQs

    Q. Who are the typical users of Famly?

    Famly has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What is Famly used for?

    Famly is a daycare management software that streamlines operations, enhances parent engagement, and supports child development. It offers features such as instant messaging, photo sharing, and real-time updates on children's activities, fostering strong connections between centers and families. Famly's translation feature ensures communication with multilingual families. For child development, it provides digital observation tools and customizable lesson plans. Famly also simplifies operations with enrollment and attendance management, in-app payments, and billing processes. Its customization options allow centers to tailor the platform to their needs, offering resources such as activity ideas and curriculum guides. Famly integrates all aspects of daycare management, helping centers run efficiently and engage families effectively.


    Q. What languages does Famly support?

    Famly supports the following languages:
    Chinese (Simplified), Danish, English, French, German, Spanish


    Q. Does Famly support mobile devices?

    Famly supports the following devices:
    Android, iPad, iPhone


    Q. Does Famly offer an API?

    Yes, Famly has an API available for use.


    Q. What level of support does Famly offer?

    Famly offers the following support options:
    Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base

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