Kangarootime Features

Kangarootime

Best all-in-one child care management software

4.42/5 (55 reviews)

Kangarootime Feature Summary

  • Child check in/out
  • Photo gallery
  • Online registration
  • Payment processing
  • Wait list management
  • Parent/child records
  • Messaging engine
  • Read receipts
  • Message verification
  • Daily audit logs
  • Parent notifications
  • Credentialing reminders
  • Tuition collection management
  • Real-time messaging
  • Records management
  • Message encryption
  • Employee dashboards
  • Medical alerts
  • Daily reports
  • Automated billing statements
  • Paperless enrollment
  • Document management
  • Parent portal

Competitor Feature Comparison

API
Activity Dashboard
Attendance Management
Audit Trail
Automated Billing
Automatic Notifications
Class Scheduling
Client Portal
Collections Management
Document Management
Electronic Payments
Enrollment Management
Instant Messaging
Invoice Management
Mobile Alerts
POS
Records Management
Recurring Billing
Reminders
Role-Based Permissions
SSL Security
Scheduled Reporting
Self Service Portal
Visit WebsiteCompare App
API
Activity Dashboard
Attendance Management
Audit Trail
Automated Billing
Automatic Notifications
Class Scheduling
Client Portal
Collections Management
Document Management
Electronic Payments
Enrollment Management
Instant Messaging
Invoice Management
Mobile Alerts
POS
Records Management
Recurring Billing
Reminders
Role-Based Permissions
SSL Security
Scheduled Reporting
Self Service Portal
Visit WebsiteCompare App
API
Activity Dashboard
Attendance Management
Audit Trail
Automated Billing
Automatic Notifications
Class Scheduling
Client Portal
Collections Management
Document Management
Electronic Payments
Enrollment Management
Instant Messaging
Invoice Management
Mobile Alerts
POS
Records Management
Recurring Billing
Reminders
Role-Based Permissions
SSL Security
Scheduled Reporting
Self Service Portal
Visit WebsiteCompare App

Mobile apps

iOS App


0 reviews

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Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


30 reviews

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Kangarootime Feature Reviews

25 reviewers had the following to say about Kangarootime's features:

Anonymous
(Education Management company, 11-50 employees)

What we've been waiting for

2019-01-09

I was thrilled to find out that there was a program out there that managed all things childcare. I am looking forward to new features which will improve an already amazing and efficient program.

Pros

Easy to use, all management tools are in one place,

Cons

App freezes if I accidentally hit the "back" button on my phone instead of the "X" when trying to exit the picture gallery, I do not get notifications when my children's teachers send new messages (I typically just happen upon them a day or so later), and it is 100% impossible for me to find a way to delete a guardian; I have been looking both on the app and on a computer browser for 2 days, and am now waiting for a call back from customer service.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
jarod hobbs

Checks many of the boxes we hoped for

2019-12-23

Overall, mostly satisfied with KT. They have an extremely responsive and devoted support staff - I cannot say enough about their support staff, one of the best I've worked with across multiple software implementations across the childcare, small business support, and insurance industries in the past 10 years. It's clear they are still trying to quickly iterate and working out the kinks and idiosyncrasies that come up. Their software development seems to struggle a bit compared and it seems like there is something missing - a guiding vision unifying all the various modules contained in their program

Pros

One stop shopping without extensive software purchases - this software combines a childcare center database, daily reporting app for parents, document manager, child attendance, employee timecard, parent and staff messaging, billing and merchant service (payments), reporting/analytics

Cons

It does not integrate easily with our accounting software (quickbooks).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from Kangarootime


Hi Jarod - Thank you so much for taking the time to review Kangarootime. We appreciate your candid feedback about our software and have shared it with our product team. We have some exciting updates this year that will address some of the challenges you're facing with the software. If you have any additional feedback in the future, do not hesitate to reach out.

Read more
Christina Meyer

I have enjoyed the software and the switch over.

2017-09-12

It is mostly a time saver and parents love being able to pay online

Pros

I like having all of the parent communication piece and my management piece in one software.

Cons

Not having the Employee section ready and not having the Federal Food Program forms ready. Right now not being able to sumbit this form

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Kangarootime


Christina, Thanks so much for the review. Employee section and Food Report automation will be here before the end of the year! Thanks so much for being the best!

Read more
Ron-Shanita Morris

So convenient and effective

2019-12-11

My experience so far overall has been great. It has brought my business into the 21st century and off of pen and paper.

Pros

Before this software, I was tracking attendance, invoices, payments, and parent correspondence by hand on paper.

Cons

I wish it was more customizable for my specific business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Kangarootime


Hi Ron-Shanita - Thank you so much for taking the time to write a review about Kangarootime. We're thrilled to hear that Kangarootime has tremendously helped your business! We also appreciate the feedback about customization and will share this with our product teamwe're always looking for ways to better serve our customers and develop new solutions. If you have any feedback in the future, please reach out and share it with us!

Read more
David Kolczynski

Great software for child care centers

2019-12-13

Kangarootime has helped us improve communication with parents and teachers, and eliminate lots of paperwork.

Pros

Software gives our Administrators constant visibility to room attendance and staffing.

Cons

Billing lacked some features that we wanted initially but they have been responsive to requests for improvements. Reporting is also limited but is expanding.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Kangarootime


Hi David - Thank you so much for taking the time to write a review about Kangarootime. We're thrilled to hear that the software has benefitted your administrators, teachers and parents. We're also happy to hear that our team has been responsive to your product feedback and customer service needs. If you have any further feedback, please do not hesitate to reach out.

Read more
Shannon Rynkiewicz

Great for Communication

2019-12-11

The ability to track all of the children and staff in the center in real time and the communication features are great!

Pros

I love the ability message teachers and parents in real time!

Cons

The reports could be more user friendly and tailored to the needs of the center.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Kangarootime


Hi Shannon, Thank you so much for taking the time to write a review about Kangarootime. We're thrilled to hear that Kangarootime is helping your business communicate better with teachers and parents! We also appreciate the feedback about the product and will share this with our product teamwe have some exciting updates coming this year that will help with this! If you have any additional feedback in the future, feel free to reach out to us!

Read more
Cynthia Norville

Kangarootime is a great tool for preschools and childcare centers

2019-12-12

The customer service team is swift and considerate.

Pros

What I like most about the software is the tracking and reporting ability for anything we might need.

Cons

What I like least about this software is some of the functions require lots of steps that sometimes I forget.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Kangarootime


Hi Cynthia - Thank you so much for writing a review about Kangarootime! We're happy to hear that the tracking and reporting has been helpful to you. We have shared your feedback about the multiple steps with our product team. If you have any input to share in the feature, please reach out to our team!

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Dawn Wiatt

We ​LOVE Kangarootime!

2017-12-08

Saves time and paper with daily reports. Electronics payment options for parents.

Pros

We like that there is no more paper shine reports. Parents can see all about their child's day in email and on the app.

Cons

Billing, Plans, Invoices all require lots of steps that ​we hope will be more streamlined​ soon​.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Kangarootime

​If you are looking to go paperless, Kangarootime is the way to go!​

Source: Capterra
Helpful?   Yes   No

Response from Kangarootime


We're always glad to receive customer feedback, thank you Dawn! We've updated the filtering options and usability of messages, but we're always continuing to improve these features with customers like you in mind!

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Annette Myers

Hands down, the best customer service team. Any issues are quickly and effectively handled.

2017-09-12

Pros

I am very happy with the decision to stay with Kangarootime - we did research other child care management software when taking over this facility and felt that this one best suited our needs.

Cons

Hearing from parents that they are unhappy about the credit card surcharge is what we like least about this program.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Kangarootime


Annette, we are so honored to have you as a customer. This one one our first 'resales' where we transitioned to a new ownership team. Thanks for being so mindful with everything going on in your new business. Please let us know how we can add to your NPS (Net Promoter Score) as that is our obsession to assure that you delight the families you serve.

Thanks,

Scott Wayman
Founder and CEO

Read more
Kristin Tarrant

Change is hard but well worth it!

2019-12-16

Our parents love the daily reporting which we did on paper prior and the automatic and electronic billing.

Pros

Our goal was to have better and more consistent communication with our customer base and this does it and more!

Cons

Dislikes would be not being about to put all the children to sleep at once in the rooming module, which I have reported to the company and this is coming as a change in the future.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Kangarootime


Hi Kristin - Thank you so much for taking the time to write a review for Kangarootime. We're thrilled to hear we have helped to improve communication with your customers! We also are glad to hear that our customer service team has been helpful to you. If you have any feedback you would like to share in the future, do not hesitate to reach out.

Read more
breanna burns

have only been using this app for a couple months and I love it

2017-09-18

Pros

The real time report reports and the way the parents can communicate through messenger.

Cons

Cant drag and drop :) its taking me a while to remember to click on the steps that I want but I will get use to it

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Frances Powell

Kangarootime

2019-12-19

Amazing!

Pros

Billing, daily reports for children, employee time cards, etc.

Cons

I don't have any cons about this software. The cons that I did have they have corrected or are in them process of fixing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Kangarootime


Hi Frances - Thank you so much for taking the time to write a review about Kangarootime. We're thrilled to hear that the billing, daily reports and time cards have been helpful to your centers. We also love to hear that our customer service team has been helpful to you! If you have any feedback in the future, do not hesitate to reach out to us!

Read more
Dawn Spainhower

Review

2019-12-16

[SENSITIVE CONTENT HIDDEN] is amazing and ready to jump in and help when I have a question, concern or suggestion.

Pros

I like that I can set up the billing process and leave it to run everything.

Cons

Pulling reports is a bit trying.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Kangarootime


Hi Dawn - Thank you so much for taking the time to write a review for us. We're thrilled to hear that Kangarootime has helped with your billing process and our customer service team has been a great resource for you! If you have any more feedback in the future, don't hesitate to reach out to us!

Read more
Scott Lerner

Excellent from the start! Great customer support!

2017-08-26

Went paperless

Pros

The daily reports and the tracking of children is by far the best I have seen out there!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Kangarootime


Thanks so much Scott!!!

Read more
Tara Kochanskyj

Super user friendly software and amazing customer support

2017-08-26

Pros

Parents love the daily reports and personal photo galleries.

Cons

I will say the customer service is amazing and any hiccups are fixed extremely quickly

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Kangarootime


Tara, we appreciate the review!

Read more
Karla Faircloth

All encompassing childcare management software

2019-12-23

Pros

We love the fact that Kangarootime has automated so much of our business processes! It's great to have one product that handles everything from accounting to employees to parents. The Kangarootime support team has been great along the way!

Cons

However, Kangarootime has come a long way in development and design since we first became a client in 2017.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Kangarootime


Hi Karla - Thank you so much for taking the time to review Kangarootime. We're thrilled to hear that our software has automated your business and that our team has been helpful to you! We appreciate your feedback and have shared that with our product team. If you have any additional feedback in the future, please reach out!

Read more
Wade Gelhar

Team Work

2019-12-19

[SENSITIVE CONTENT HIDDEN] routinely joins conf. calls to be sure we know they are listening.

Pros

The admin side, billing etc works very well. KT has been great to work with when we have an issue.

Cons

The communication parts and parent/teacher facing side is still lacking.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from Kangarootime


Hi Wade - Thank you so much for taking the time to write a review for Kangarootime. We're thrilled to hear that the billing software has worked well for you and that our team has been helpful. We appreciate the feedback about the parent/teacher facing sidewe have some exciting updates coming next year that will improve all users' experience. If you have any feedback in the future, please reach out to us.

Read more
Jennifer Jones

Engaging with Parents

2019-12-16

Kangarootime has helped our Academy to create excellent family communication between all of the staff and parents.

Pros

I enjoy having one place where parents can get all of their information from administration, teachers, therapists and nursing staff. I also like the ease of receiving payments from parents or guardians in one location where parents can see their invoices and statements.

Cons

I would also like the ability to have fillable forms within the software for registration and incidents.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Kangarootime


Hi Jennifer - Thank you so much for taking the time to review Kangarootime. We're thrilled to hear that Kangarootime has helped your Academy improve your communication. We also appreciate the feedback about the ability to upload videoswe shared that with our product team. If you have any additional feedback you would like to share, feel free to reach out to us.

Read more
Laura Rachinsky

Kangarootime

2019-12-16

Using Kangarootime over the past several years has streamlined collecting tuition in a timely manner. From lackluster payments that run several months behind all the way up to the end of school in June, we now (in December) are completely collected for our 2019-20 tuition.

Pros

Kangarootime maintains records - from financial to children/family files & attendance in one streamlined package.

Cons

Because Kangarootime was initially created for Daycare facilities, the billing structure is a bit different that the way our 10 month nursery school program bills. We have, however, managed a work around & the Support Staff are FANTASTIC!

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Kangarootime


Hi Laura - Thank you so much for writing a review for Kangarootime. We are thrilled to hear that we've helped your streamline your school's tuition collection and also helped maintain your records. We are also very happy to hear our customer service team has been helpful! If you have any feedback to share in the future, do not hesitate to reach out to us.

Read more
April Cruz-Webb

LOve Kangaroo Time

2019-12-16

Pros

My favorite feature is the automation of the billing cycle.

Cons

That we can not add both parents at registration. We can only add one and they have to invite the other parent, this has caused some issues with some families.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Kangarootime


Hi April - Thank you so much for taking the time to write a review for Kangarootime. We're thrilled to hear that your parents and staff find it easy to use. We also shared the feedback about registration with our product teamwe have some exciting new features launching next year! If you have any input in the future, feel free to share it with our team.

Read more
Lailanie Jones

Kangarootime and their staff has made our transition smooth and comfortable! We are big fans!

2018-01-26

Pros

The time/date stamps for attendance, the family info, the messaging everyone at the same time are my favorite features and has saved me time.

Cons

That a child cannot have another person's guardian on their pick up list. That has been a frustrating issue for parents and teachers, and have had to resort to signing original paperwork in the meantime on those occasions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Kangarootime


Hello Lailanie!

The guardian issues will soon be resolved! Please make sure that you reach out to our customer success team to show you the MASSIVE updates in the Hopper. We have implemented the 'Education' 'Developmental' and 'Cognitive' milestones. Hope all is well!

Scott Wayman
Founder and CEO

Read more
Jenna Heller

Life Changing

2017-12-11

Pros

Everything I have to do as an Administrator is fast and easy and accurate - from billing to reporting and the in-classroom portion is amazing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Kangarootime


Jenna, Thanks so much for the feedback!

Read more
Samanth Glass

Love it!

2019-12-16

The customer service team is great.

Pros

I liked that it was not a monthly subscription. One payment and it’s yours.

Cons

The rooming feature could be more user friendly, but still works well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Kangarootime


Hi Samanth - Thank you so much for taking the time to review Kangarootime! We're thrilled to hear that you like the software and our customer service team has been helpful to you! If you have any more specific feedback about the rooming feature that you would like to share, please reach out to us directly. Again, thank you for writing a review!

Read more
Anonymous
(Management Consulting company, 11-50 employees)

A Step Down from Previous App

2019-04-18

Pros

It's slick looking and has all of the pieces you'd want as a parent of a child in daycare. Photos, notes, messages, check in/out

Cons

Also, on the activity feed, there is no time stamp.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No

Response from Kangarootime


Hi! Thank you for the feedback! We totally understand your need for exact timing on your child's activities, so be sure to check out the "Daily Reports" section through the left hand menu where you can view your child's day with timestamps listed next to each entry. As for the notifications, we'll add some more customization in the future so you can choose what actions will alert you. Our goal is to create something that will fulfill everyone's needs, so thanks again for the feedback and feel free to reach out to us at support@kangarootime.com for any other questions about the new app!

Read more
Jessica Tharp

Kangarootime Review

2019-12-16

Billing is very difficult and using the system in our classrooms is difficult.

Pros

up to date with the times, billing automatically goes onto the statement, when a payment is done online

Cons

Our other software was very easy to utilize, we could see the charges, account details, all on one page.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Kangarootime


Hi Jessica - Thank you so much for taking the time to write a review about Kangarootime. We appreciate your candid feedback about the challenges you have with the software. We have shared this with our product team. We're excited to share that we have some exciting updates for next year that will improve the user experience. If you have an input you would like to share in the future, please feel free to reach out to us.

Read more