App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Smartcare
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based child care center management software
Table of Contents
Smartcare - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Smartcare overview
What is Smartcare?
Smartcare provides a cloud-based child care platform that connect parents, child care center owners, directors and teachers in real-time through a mobile or a web-based interface. The product takes inputs from multiple points such as, sign-in/sign-out kiosks for parents & teachers, mobile interfaces for classroom- based teachers and iPads for directors, which enables highly optimized child care management. The product enables parents to track the activities of their children in real-time and upload their photos and videos on social networking platforms.
The product offers features such as billing & payments that include instant account set-up and approval, a fixed credit card processing fee, email receipts, split payments and mobile invoices. Sign-ins and sign-outs are easy with our features that include electronic signature, electronic record keeping, staff alerts and the ability to complete the process with a mobile app. Key features include scheduling & payroll management, including attendance, area lists and real-time updates. Get reporting that contains custom reports, automatic reporting and every data point access.
Smartcare offers alerts, including real-time alerts, mission critical messages, staff and child arrival/departure notifications and status & scheduled pickup alerts. It also offers child and family tracking that includes billing, contact information details and child birthday alerts and more.
Key benefits of using Smartcare
• Smartcare maintains an updated database so that teachers can access parent/child data anytime, ensuring no time is wasted in emergencies.
• The billing and payment section of Smartcare offers customized settings for late fees, refunds, easy payments, automatic debits from credits cards and account transfers.
• Smartcare allows child care centers to access accounts for tracking expenses, monitor income, send invoices and update data for backups from anywhere.
• Smartcare maintains employee details, employee benefits, training, sick leave records and more in a single employee database.
• Smartcare offers a free mobile app for parents to stay connected throughout the day.
Starting price
Alternatives
with better value for money
Pros & Cons
Responsiveness
Operations
Interaction
Billing
Reporting
Revisions
Smartcare’s user interface
Smartcare pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.7
Features
3.5
Ease of use
3.7
Customer support
4.0
Reviews sentiment
What do users say about Smartcare?
Reviewers indicate Smartcare streamlines parent-teacher communication, billing, and childcare center management, making daily operations easier and saving time. They appreciate features like real-time updates, online payments, and the ability to manage records and schedules from multiple devices, which helps keep parents informed and staff organized. They find the software generally user-friendly, with ongoing improvements and responsive customer support. Some say integrated reporting and payment processing are convenient for both parents and administrators.
They report challenges with report customization, system glitches after updates, and limitations in messaging between staff and parents. They mention issues with automatic billing, occasional slow performance, and a need for more flexible features. They feel frequent updates can cause disruptions and wish for better support during outages and transitions.
Select to learn more
Who uses Smartcare?
Based on 280 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Smartcare's key features
Most critical features, based on insights from Smartcare users:
All Smartcare features
Features rating:
Smartcare alternatives
Smartcare
Starting from
No pricing info
ChildPilot
Starting from
No pricing info
StoriiCare
Starting from
No pricing info
Enrollsy
Starting from
129
Per month
Smartcare integrations (2)
Top integrations
Smartcare customer support
What do users say about Smartcare customer support?
Customer support rating:
We analyzed 55 verified user reviews to identify positive and negative aspects of Smartcare customer support.
A significant portion of users highlight the quick, responsive, and friendly customer support team.
A large number of users appreciate the support staff's patience, professionalism, and willingness to resolve issues.
Frequently reported by users, customer service is easily reachable and provides helpful guidance during onboarding and transitions.
A minority of users mention delays in issue resolution and difficulties reaching support, especially during outages or complex problems.
Support options
Training options
To see what individual users say about Smartcare's customer support, check out the review snippets below.
“The ease of accessibility not only to the many features, but the availability of customer service to respond to any questions within reasonable time frame is very helpful.”
Katelyn S.
Administrative Assistant
“The customer service is GREAT! If I can't find my answer in the documentation, I call and speak with a representative that walks me through the issue. ”
Jill R.
Director of Pre-school
“We are super low maintenance and patient and have not been able to get issues resolved within the last two years. ”
Chelsea W.
After School Program Director
Smartcare FAQs
Smartcare has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What languages does Smartcare support?
Smartcare supports the following languages:
English
Q. Does Smartcare support mobile devices?
Smartcare supports the following devices:
Android, iPad, iPhone
Q. Does Smartcare offer an API?
No, Smartcare does not have an API available.
Q. What other apps does Smartcare integrate with?
Smartcare integrates with the following applications:
LineLeader by ChildcareCRM, QuickBooks Desktop
Q. What level of support does Smartcare offer?
Smartcare offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum
