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Hoory Logo

Cloud-based conversational AI platform

Table of Contents

Hoory - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Hoory overview

What is Hoory?

Hoory is a conversational AI Platform designed to automate customer support processes and streamline communication. As an AI assistant, Hoory understands user intent and provides sharp, context-savvy responses to efficiently handle high-volume queries. The platform offers a robust set of features to elevate the customer support experience.

The omni-channel inbox centralizes user interactions across multiple channels, allowing businesses to gain wider customer reach. Automation capabilities enable the creation of custom workflow rules and personalized action sequences, saving time in resolving repetitive customer inquiries. Hoory's collaboration tools empower agents to work together seamlessly, utilizing canned responses, private notes, and mentions to tackle support challenges as a team.

The platform's AI superpowers include a knowledge-based assistant that ensures quick resolutions, as well as a rule-based assistant that guides users through personalized interactions. Hoory also integrates with OpenAI's GPT, allowing the language model to handle customer queries. Comprehensive reporting features provide deep insights into customer behavior and support operations, enabling businesses to make data-driven decisions. With multilingual support, streamlined ticketing, and impressive performance metrics, Hoory is a transformative solution for businesses looking to elevate their customer support capabilities.

Starting price

6per user /
per month

Alternatives

with better value for money

Hoory’s user interface

Ease of use rating:

Hoory reviews

Overall rating

5.0

/5

3

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

3

0

0

0

0

Hoory's key features

Most critical features, based on insights from Hoory users:

AI/Machine learning
Natural language processing
Personalization

All Hoory features

Features rating:

Activity dashboard
AI copilot
AI/Machine learning
API
Automated responses
Business process automation
Canned responses
Chatbot
Chat/Messaging
Chat Transcript
Code-free development
Collaboration tools
Communication management
Configurable workflow
Contact management
Contextual guidance
CRM
Customer engagement
Customer experience management
Customer segmentation
Customer support
Customer surveys
Customizable branding
Document storage
Drag & drop
For sales/marketing
Intent recognition
Knowledge base management
Knowledge management
Language detection
Live chat
Monitoring
Multi-Channel communication
Multi-Channel management
Multi-Language
Natural language processing
Performance metrics
Personalization
Process/Workflow automation
Product recommendations
Real-Time analytics
Real-Time monitoring
Reporting/Analytics
Rules-Based workflow
Speech recognition
Transcripts/Chat history
Workflow management

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Hoory pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Personal

6

/user

Per month

Features included:

  • 3 Shared Inboxes
  • 1 AI Assistant
  • Contact Management
  • Agent Roles, Private Notes, Email Notifications, and more

Startup

16

/user

Per month

Features included:

  • Everything in Personal Plan
  • 5 Shared Inboxes
  • 2 AI Assistants
  • Help Center
  • Multilingual Support

Team

26

/user

Per month

Features included:

  • Everything in Startup Plan
  • 8 Shared Inboxes
  • 5 AI Assistants

Business

42

/user

Per month

Features included:

  • Everything in Team Plan
  • 12 Shared Inboxes
  • 8 AI Assistants

User opinions about Hoory price and value

Value for money rating:

Hoory support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Knowledge Base

Training options

Documentation
Live Online
Videos

Hoory FAQs

Related categories