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Laivly
Conversational AI platform for Contact Centers
Table of Contents
Laivly - 2026 Pricing, Features, Reviews & Alternatives
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Laivly overview
What is Laivly?
Laivly’s artificial intelligence platform, Sidd, enables contact center teams to build, deploy, and manage their own AI agents, securely and at scale, without reliance on vendor or IT support.
Laivly solves the challenge of implementing rapidly evolving technology for contact centers and customer care programs with Sidd Studio, an intuitive command center; Sidd Duo, the industry-leading agent assistant; and Sidd Solo, an autonomous AI agent.
Led by a team of established contact center experts, Laivly grew out of the unique needs and challenges of customer service programs. With a focus on ethics in AI and the agent experience, Laivly works to improve customer service across all industries. Laivly is a privately held company based in Winnipeg, Canada.
Key benefits of using Laivly
-Sidd is an AI agent that can support your customer service team or work independently, bringing together technology and contact center operations in a uniquely functional way. Use Sidd Studio to create and deploy your AI agents with ease and data insights to validate and modify them—no APIs or coding required.
-Sidd Duo supports your agents with real-time guidance, automated case notes, and cross-system research. Sidd also drafts on-brand, intent-driven responses, helps with policy enforcement, and more—all while gathering actionable insights into both agent and customer behavior.
-Sidd Solo takes action on customer interactions, performing order look-ups, cross-system research, and other complex workflows independently, from start to finish. When necessary, Sidd consults with human agents—rather than abruptly handing off cases.
-Sidd Studio is your intuitive control center, translating your plain-language prompts into Sidd Duo and Sidd Solo solutions in minutes. Easily create and deploy Sidd AI agents into your current workflows to operate independently or as support for your human agents.
Starting price
Alternatives
with better value for money
Laivly’s user interface
Laivly reviews
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No reviews
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Laivly's features
Laivly alternatives
Laivly
Starting from
No pricing info
Lucky Orange
Starting from
39
Per month
HubSpot Service Hub
Starting from
20
Per month
Supportbench
Starting from
32
Per month
Laivly support options
Typical customers
Platforms supported
Support options
Training options
Laivly FAQs
Laivly has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
These products have better value for money
Q. What languages does Laivly support?
Laivly supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English, Estonian, Finnish, French, German, Hebrew, Hindi, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian (Bokmal), Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Turkish, Ukrainian, Vietnamese
Q. Does Laivly offer an API?
No, Laivly does not have an API available.
Q. What level of support does Laivly offer?
Laivly offers the following support options:
Knowledge Base, Phone Support, Chat, Email/Help Desk, FAQs/Forum