ZEP - 2026 Pricing, Features, Reviews & Alternatives

ZEP is a metaverse platform and virtual space creation software designed to facilitate remote communication and collaboration through customizable two-dimensional digital environments. The platform enables organizations and individuals to create interactive virtual spaces in which users navigate using avatars, engage in real-time communication, and participate in activities ranging from corporate meetings to educational sessions and community events. ZEP caters to a diverse market that includes corporations, public institutions, educational organizations and community groups across multiple industries both domestically in Korea and internationally. The platform supports a monthly active user base of one million three hundred thousand with an average session retention time of forty minutes.

The platform provides comprehensive space creation and customization capabilities through its Map Editor tool. Users design virtual environments without requiring installation or mandatory sign-up for entry. ZEP supports concurrent user access of up to one hundred fifty thousand participants through an automatic channeling system that divides users into groups of five hundred across three hundred channels per space. Pre-built templates for offices, conference rooms, event venues and community gatherings enable rapid deployment of tailored environments.

ZEP maintains an Asset Store offering additional resources and design elements to enhance customization. Official partner services assist organizations in professional space production when needed. The platform supports screen sharing, video conferencing and a variety of interactive applications that can be installed within created spaces. Users implement avatar-based interactions simulating real-world presence such as following, running, sitting and jumping.

The software operates on a web-based architecture that eliminates installation requirements for end users while providing browser-based design tools for creators. ZEP implements data protection and privacy measures in accordance with the General Data Protection Regulation, with documented evidence of compliance available in its privacy policy. Customer support resources include official guides, announcement channels, update notes, frequently asked questions documentation and blog content to assist users in space creation and management activities.