Eventsquid Pricing, Features, Reviews & Alternatives

Pros
I don't even know where to start. One of the biggest benefits we've received thus far is the ease of registering our customers. Our event is extremely complex with many different rules, exceptions, registration offerings, dozens of different registration categories that influence different registration prices, etc. We've tried several other registration systems and they just simply could not do what we needed it to and our customers were always complaining about the complexity of registering for our events. We were working harder not smarter trying to pull reports/data in our other systems and with Eventsquid, the reports are very easy to use and pull all of the data you need. I researched a couple of the big box registration companies and they were all WAY out of budget but also, they couldn't do what we needed the system to do. Luckily, we came across G2 Crowd and Capterra and saw all of the great reviews about Eventsquid. I was over the moon to learn about all of the features they offered and best yet, it was extremely affordable! Not to mention, their staff is AMAZING! I literally could go on and on about the benefits of this software. If you are looking for a better registration system, look no further. This is your solution!

Cons
I can honestly say there is nothing I dislike about this software. There were a couple of far-fetched, "in a perfect world" requests we had and their staff quickly modified the system to make it work for us.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The flexibility within the platform to customize and configure pathways and events just the way you need them is great! The user experience is smooth and appears seamless on mobile or desktop - that's a necessary feature for this type of platform. The admin side of the platform is fairly straight-forward and simple; you won't need an IT expert to use and deploy this platform. The support from the EventSquid team is what puts it over the top!

Cons
With so much customization, there is a bit to explore and can be overwhelming. The VEO seems promising but we haven't been able to quite figure it out with the video-conferencing platform and types of services we offer. There are just a few things here and there that the platform does (registration timeouts, inability to automate email/attachments in confirmation emails, not saving submissions, etc) that are a little frustrating, but nothing unexpected from a new platform.

Rating breakdown

Likelihood to recommend: 9/10

Pros
It performs a lot of functions, from registering guests to processing payments to sending out event surveys.

Cons
It's not very user-friendly, especially for people who are not internet savvy. I had to help most of our guests register for the event because the registration process was too complicated (having to make a profile for every attendee, even guests of our main attendees, made things difficult. People simply wanted to register guests without providing their names, addresses, etc.).

Rating breakdown

Likelihood to recommend: 7/10

Pros
It is so intuitive and easy to use that it continued to surprise me.

Cons
Nothing that I can think of. Everything they said it would do, it did, and then some.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Eventsquid has outshone our legacy, custom-made event software manager. I'm constantly uncovering new and different ways to utilize the software to our needs, and we really have no regrets about choosing Eventsquid as opposed to some of the other more expensive options that are available. The software makes it easy to see event revenue vs outstanding payments, it's easy to track and find registered users (and to pull every report possible from the system), and the communication center where you can send emails to attendees is easy to use. They are constantly working on updates to the software which is much appreciated, and the rollouts are generally really smooth. One of the more recent and helpful updates was to introduce the Virtual Event Organizer which was key in helping us to successfully and smoothly host a virtual weekend-long event for 200 people with more than 50 workshops and 65 presenters/panelists. Eventsquid's technology kept us from having to spend the money on updating our website to host the replays of these workshops, and we were thrilled with this addition to the software. More than the usability though, the customer support is bar none. We feel that we have a true partner in event management, which is rare for software companies (at least in our experience). The team is great, and we feel well cared for. Overall it's a great product supported by a great team, and we're happy Eventsquid customers.

Cons
The program is feature heavy which makes it a bit challenging to deploy due to the learning curve. However, once you get the hang of it, it's very easy to use. We seem to have higher than normal "pending" or "incomplete" registrations than we did with our legacy product, but it's unclear if that's from user error or software issues (we do hear from time to time that a user couldn't get past a certain screen, but when we go in to do it for them it works fine...so it's unclear). There are some outdated versions of some areas (the mobile version needs work), and we dislike the agenda selection process as it currently stands, but they are in the process of updating that which should make it easier on the user to select and create their itineraries. The event evaluation tool also needs work - we've continued using Google Forms for this because the information is hard to use once people leave reviews in Eventsquid. We also would love the ability to create vanity URLs so the URLs we distribute on social media are easily identifiable as Soaring Spirits programs (a common URL would be eventsquid.com/events/80543 or some other string of numbers). With the exception of the higher than normal pending attendees, everything in the list above are minor issues that can be improved upon - which they do regularly.

Rating breakdown

Likelihood to recommend: 9/10