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Speech Recognition Software with IVR (2026)

Last updated: April 2026

Key features of Speech Recognition Software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Voice Recognition: Users value high accuracy in converting speech to text, even in noisy environments, and appreciate customizable vocabulary. 96% of reviewers rated this feature as important or highly important.
  • Automatic Transcription: Reviewers highlight time-saving benefits, high accuracy, and ease of creating editable transcripts from audio recordings. 93% of reviewers rated this feature as important or highly important.
  • Text Editing: Users find text editing straightforward, with helpful features like auto-correction and the ability to customize vocabulary. 91% of reviewers rated this feature as important or highly important.
  • Speech-to-Text Analysis: Users note the high accuracy and efficiency in converting speech to text, significantly aiding in content creation and editing. 91% of reviewers rated this feature as important or highly important.
  • Audio Capture: Reviewers appreciate clear audio capture even with background noise, enhancing transcription accuracy and usability. 86% of reviewers rated this feature as important or highly important.
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34 software options

CallHippo logo

Cloud-based phone system for sales, support & growing teams

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CallHippo is a Virtual Phone System that is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to have effective conversations with customers. 24x7 World Class Support. Instant Setup

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Twilio logo

Build, Scale, and Operate Customized Communication Solutions

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Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.

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wolkvox logo

Communication management system for contact centers

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Design interactive customer experiences with our ASR functionality, which allows you to interact with IVRs, virtual agents and other IT systems.

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ClearTouch Operator logo

Cloud Contact Center Platform Provider

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ClearTouch's speech recognition converts spoken conversations into structured, searchable data in real time. It helps analyze customer intent, detect trends, ensure compliance, and uncover service gaps—enabling faster decision-making, improved agent performance, and a better customer experience.

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Txtplay logo

AI speech-to-text and captioning for web streaming & TV

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Accurate, multilingual speech recognition with up to 99% accuracy. Convert live or recorded audio into readable text in 55+ languages, with flexible cloud or on-prem deployment.

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Capté logo

Capté, the easiest way to improve your videos, the simpliest

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Capté is an online web application that allows you to add subtitles instantly and automatically. Capté makes subtitling easier and faster. Capté uses speech recognition to transcribe audio into subtitles. Subtitling becomes a breeze.

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INVOX Medical logo

Real-time dictation and transcription of medical reports.

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INVOX Medical is a speech recognition software for real-time dictation and transcription of medical reports. It is compatible with any medical or EHR software and we have specific dictionaries for more than 15 medical specialties to ensure maximum accuracy in dictation transcription.

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Klearcom logo

Domestic IVR Mapping In Over 100+ Countries

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Enhance IVR speech recognition with Klearcom’s AI-powered testing in 100+ countries. Our SaaS platform tests toll/toll-free numbers in real-time, using advanced ASR to detect and resolve issues. No installation needed, with 24/7 triage, ensuring seamless IVR performance and customer experiences glob

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CallFinder logo

Speech analytics tool for small to midsize businesses

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CallFinder® is the leading provider of managed cloud-based SaaS speech analytics, automated call scoring, and speech-to-text transcription with conversational insights, such as sentiment and emotion detection.

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Calilio logo

Cloud-based business phone system for teams.

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Calilio is a modern VoIP provider that offers a comprehensive business phone system designed to streamline and enhance communication across various industries. The platform offers various advanced services for high-quality voice, SMS, and voicemail. The unified callbox integrates all communication needs into one user-friendly interface, simplifying business interactions. It allows for number sharing, enabling efficient team communication on a single business phone number.

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Vatis Tech logo

Advanced speech-to-text technology

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Revolutionising Speech Recognition with Superior Accuracy and Affordability.

Vatis Tech’s API provides advanced speech-to-text technology that automatically converts audio or video files into text with over 95% accuracy, using proprietary deep-learning speech recognition algorithms.

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SmartAction Speech IVR System logo

AI virtual agent solution

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SmartAction Speech IVR System is a conversational AI virtual agent designed for voice and SMS communication. Its primary function is to work with contact centers and business systems, automating routine call tasks such as scheduling and account management.

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Google Cloud Speech-to-Text logo

Speech-to-Text Solution

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Google Cloud Speech-to-Text enables users to convert audio into text so they can work faster and more efficiently.

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Reportex logo

Audio transcription & editing solution

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Reportex from Sony is a cloud-based audio transcription and editing solution which allows users to automatically transcribe audio from multiple file formats, edit and correct transcriptions, create and share video clips of transcribed audio, download edited files, and more

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Speech Recognition Engine logo

AI-enabled speech recognition engine

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LumenVox’s speech and voice software leverages artificial intelligence, natural language understanding, and deep machine learning technologies to deliver speech recognition technology. It includes neural networks to improve the ability to add new languages and dialects and serve a more diverse base of users.

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OneVoice logo

Enterprise voicemail transcription and translation tool.

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OneVoice is part of a unified messaging platform for Office 365 and Gmail. It is an audio transcription, voicemail, and translation tool developed by Donoma. It aims to help sales and customer service agents perform their daily tasks by providing a range of accessible and inclusive features.

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Twixor logo

Customer communications management software

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Twixor EnCaps is a low-code customer engagement platform that helps businesses deliver personalized interactions. The software utilizes generative AI and natural language processing functionalities on messaging platforms to create customer journeys. The CX platform combines digital assistant and intelligent process automation to deliver personalized interactions.

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Rythmex logo

Speech to text, transcription, medical transcription

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Rythmex is an AI transcription solution offering real-time, multilingual transcription services in a user-friendly interface. With its intuitive features, API integrations, and robust data security, Rythmex is the go-to solution for individuals and businesses seeking accurate transcription solution.

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Mosaicx logo

Virtual agent and messaging outreach

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Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

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GoSpeech logo

Saas solution for transcription and subtitling

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Saas solution to convert speech to text based on artificial intelligence

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Speechmatics logo

Global experts in deep learning and speech recognition

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Global experts in deep learning and speech recognition

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Castel Detect Live logo

Cloud-based speech recognition solution

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Castel Detect LIVE is a voice recognition solution which helps firms of all sizes manage contact center speech analytics with alerts, reminders, scripting and call scoring. The platform allows users to regulate quality assurance via live calls analysis, post-call audits, and data-driven feedback.

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SoapBox logo

Speech recognition software designed to detect kid speech

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SoapBox Labs builds speech recognition technology for kids. Its proprietary technology has been built to deliver private and accurate results for kids ages 2 to 12 of all accents and dialects. Soapbox Labs also takes into account kids’ unpredictable speech patterns and behaviors.

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inspeech logo

Extract the wealth hidden in your client’s voice

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Transform the valuable information contained in the calls you already have into competitive intelligence, customer satisfaction and new business.

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Sesame logo
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Voice biometric identification system

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Sesame by Utopia.AI is a cloud-based voice biometric identification solution which uses natural speech to identify callers in real time, by creating voice prints from previous calls without requiring caller enrollment. The software can also analyze caller vocabulary, sentiment, and emotional state.

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