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El Dorado Utility Billing
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Utility billing solution for property owners
Table of Contents
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El Dorado Utility Billing - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
El Dorado Utility Billing overview
What is El Dorado Utility Billing?
El Dorado Utility Billing is a cloud-based utility billing solution designed to assist municipalities, property managers and metered service providers with automated bill calculation and invoice creation. Key features include usage consumption tracking, customer account management and financial reporting.
El Dorado Utility Billing includes a multi-metered module, which helps property owners create and send bills to residents for various community services such as water, gas and electricity. Supervisors can use the work order system to assign service tickets to technicians through text messages, set job priorities, and track ticket statuses and job progress. Customers can view current and past statements, schedule payments, submit issues and update personal billing information through a self-service portal.
El Dorado Utility Billing lets account managers calculate charges based on duration of occupancy and track outstanding payments. Billing clerks can use the solution to archive and track historical data of customers, fetch reports as well as synchronize payments and upload e-statements through the dashboard.
Starting price
per month
Pros & Cons
Responsiveness
Glitches
El Dorado Utility Billing’s user interface
El Dorado Utility Billing pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.0
Ease of use
4.2
Customer support
4.5
Reviews sentiment
What do users say about El Dorado Utility Billing?
Users report that El Dorado Utility Billing is easy to use for billing and customer service, and they appreciate the responsive and knowledgeable customer support team. They find support staff helpful with troubleshooting and customization, though some mention limited support hours and occasional difficulties with the help menu or getting answers for complex issues.
Reviewers indicate that the software offers useful reporting and billing features, with many options for standard reports and billing formats. They say customizing reports can be challenging and some report difficulties with adapting reports to specific needs or navigating occasional bugs and interface quirks.
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Who uses El Dorado Utility Billing?
Based on 78 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
El Dorado Utility Billing's key features
Most critical features, based on insights from El Dorado Utility Billing users:
All El Dorado Utility Billing features
Features rating:
El Dorado Utility Billing alternatives
El Dorado Utility Billing
Starting from
95
Per month
Starnik
Starting from
1
Per month
Diversified Billing
Starting from
3
Per year
CIS Utility Billing
Starting from
0.35
Per month
El Dorado Utility Billing pricing
Pricing plans
Pricing details:
User opinions about El Dorado Utility Billing price and value
Value for money rating:
To see what individual users think of El Dorado Utility Billing's price and value, check out the review snippets below.
Fran G.
VILLAGE CLERK/COLLECTOR
Matt S.
Utility Billing Manager
El Dorado Utility Billing integrations (6)
Integrations rated by users
We looked at 78 user reviews to identify which products are mentioned as El Dorado Utility Billing integrations and how users feel about them.
Integration rating: 5.0 (1)
Other top integrations
El Dorado Utility Billing customer support
What do users say about El Dorado Utility Billing customer support?
Customer support rating:
We analyzed 31 verified user reviews to identify positive and negative aspects of El Dorado Utility Billing customer support.
Widespread user sentiment highlights the support team's responsiveness, professionalism, and willingness to go above and beyond.
A significant portion of users found customer support quick to resolve issues and readily available when assistance was needed.
A minority of users mention occasional difficulties with support knowledge or effectiveness in resolving more complex issues.
Support options
Training options
To see what individual users say about El Dorado Utility Billing's customer support, check out the review snippets below.
“We recently had a computer hardware crash and the Creative Technologies team was ultr-responsive and flexible to meet our needs when we needed them most. ”
Dennis E.
Public Works Director
“It has been great and when I get into a glitch, the customer support and technical support staff are amazing.”
Sherri P.
Accountant / Bookkeeper
“When I was having problems, customer support did not know how to fix my problem, so they had to ask someone else.”
Jean H.
El Dorado Utility Billing FAQs
El Dorado Utility Billing has the following pricing plans:
Starting from: $1295.00
Pricing model: One Time License, Free, Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of El Dorado Utility Billing?
El Dorado Utility Billing has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does El Dorado Utility Billing support?
El Dorado Utility Billing supports the following languages:
English
Q. Does El Dorado Utility Billing support mobile devices?
El Dorado Utility Billing supports the following devices:
Android, iPad, iPhone
Q. Does El Dorado Utility Billing offer an API?
Yes, El Dorado Utility Billing has an API available for use.
Q. What other apps does El Dorado Utility Billing integrate with?
El Dorado Utility Billing integrates with the following applications:
Microsoft Outlook, Worldpay for Enterprise, QuickBooks Online Advanced, Elavon, Badger Maps, Sensus BPM Online
Q. What level of support does El Dorado Utility Billing offer?
El Dorado Utility Billing offers the following support options:
Chat, Email/Help Desk, Phone Support, Knowledge Base