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Property Matrix Pricing, Features, Reviews and Alternatives
Property Matrix FAQs
Q. Who are the typical users of Property Matrix?
Q. What languages does Property Matrix support?
Q. Does Property Matrix support mobile devices?
Q. What other apps does Property Matrix integrate with?
Property Matrix product overview
What is Property Matrix?
Property Matrix gives you a user friendly and completely customizable cloud based software to handle your property management company. Designed to be accessed anywhere at anytime, it offers everything you need to keep your business running smoothly. From property accounting to building maintenance to owner and tenant portals, property management just got easier.
Key benefits of using Property Matrix
Typical customers
Platforms supported
Support options
Training options
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Property Matrix
Starting from
450
Per month
Flat Rate
Starting from
No pricing info
Property Matrix pricing information
Value for money
4.5
/5
31
Starting from
450
Per month
Flat Rate
Pricing options
Value for money contenders
Property Matrix features
Functionality
4.5
/5
31
Total features
51
5 categories
Most valued features by users
Functionality contenders
Property Matrix users reviews
Overall Rating
4.6
/5
31
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.88/10
21
8
2
0
0
Overall rating contenders
Debbie D.
Real Estate, self-employed
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As a sole proprietor of a property management company, I've found it difficult to stay on top of all my responsibilities outside the office. I was spending too much time at my desk entering data, answering email, and printing reports to properly manage my properties. Property Matrix software changed all that. The cloud-based program allows me to access data from any location and device. All my data is on one screen, so I'm always current on what's happening. I can view all building information, specific unit details, rental history and even add photos to the Properties Page.
Customization is critical in my business. I have multiple properties and owners, with each requiring different information. The Property Matrix software allows me to add the details I need so my owners (and tenants) can obtain the most current information possible.
I'm very pleased with the overall performance of this software. The only small critique I have is that the custom background themes are a little difficult to read. A few more choices would be nice other than white and blue. This is purely aesthetic and doesn't affect the performance of the software.
John H.
Real Estate, 1-10 employees
Used daily for 6-12 months
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We have seen a drastic amount of time reduced contacting tenants about payments as the system will generate an automatic text/email to alert them they need to pay their rent.
The onboarding was free and easy. The support staff is prompt and they take your suggestions and regularly integrate them into the software. Payment processing is free for incoming and outgoing ACHs which is unheard of (though they do take 5 business days). You can pay a fee to have them processed faster. This software has so many automation it cuts time sending statements, or emailing tenants. It has a great mobile app as well, you can run the entire system off a tablet or phone. Owner statements are a breeze and
There are a few issues I currently have, one being journal entries only allow for a general description of the entry so if I have something with accounts and I want to put a description on every line, that is not possible. Also in order to cut a check, a bill has to be generated, you can't just pick a GL account to put against the check (like QBs). I have mentioned these to the support team and they are doing what they can to implement these in future enhancements. You do pay for a full year upfront based on the number of properties but the cost of a year was still 1/4 of what we paid for our previous software.
Stephanie C.
Real Estate, 1-10 employees
Used daily for 6-12 months
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Support staff is as helpful as possible, but the development team may be overwhelmed. Some things like flow of information from input to showing up on reports simply does not work, so there are several glitches which are confusing and concerning. The reports do look beautiful when they fully populate. Overall, a good choice for a small company dealing with residential property.
I like the layout of the property page and the ability to upload files and attach them to tenants. The navigation in that regard makes sense, and it allows for multiple companies to own different properties. Reports look nice.
Overall, it seems there is a lot that needs to be developed. The maintenance function for us has been unusable. The app does not work at all, so our maintenance staff has been unable to implement. The accounting features are not what we hoped for in regards to CAM functionality. As we have many commercial tenants, we were looking for a one- or two-click solution to bill triple net leases. While the...
Verified reviewer
Writing and Editing,
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As a part time property manager, I had to search widely for a comprehensive but flexible and user friendly property management software to ease my work and reduce trips I make to properties I manage. After reviewing close to 20 of the top applications, I narrowed my focus down to 5 apps, before ultimately settling on Property Matrix largely due to their responsive support team, simple user interface,...
Comprehensive User Friendly Responsive and Friendly Customer Support Linked to a wide range of other extremely useful apps
None that I've experienced so far.
ana e.
Real Estate, 11-50 employees
Used daily for less than 6 months
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Overall, this website is easy to use and customer support always helps out when you need it right away. I mostly use the accounting tab the most, I think the only problem I have when using it is the slowness. From the start they told us to use Google Chrome because it will run faster and I've used it from the start, however it still goes slow. Not too slow but does effect my work speed at times. I...
Every department can use it
The slow speed
Ana, thanks for your review and the kind words about our support team! We've been working on optimizing the overall speed of the system over the last couple of weeks and you should see substantial improvements as these changes are being rolled out this week!
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