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Property Matrix Pricing, Features, Reviews and Alternatives

Property Matrix product overview

Price starts from

$

400

/momonth

What is Property Matrix?

Property Matrix gives you a user friendly and completely customizable cloud based software to handle your property management company. Designed to be accessed anywhere at anytime, it offers everything you need to keep your business running smoothly. From property accounting to building maintenance to owner and tenant portals, property management just got easier.

Key benefits of using Property Matrix

Property Matrix provides property managers with a single, intuitive panel enabling them to quickly navigate & effortlessly manage all of their properties, rental units, leases, and tenants from one spot. Since no two companies are alike, Property Matrix is designed to give the manager complete customization over their software. With custom rental applications, filters, and reports the software can be adapted to a company's specific needs saving them both time and money.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
FAQs/Forum
Knowledge Base

Training options

Live Online
Documentation
Webinars
Videos

Property Matrix pricing information

Value for money

4.5

/5

31

Price starts from

$

400

/momonth

Pricing options

Free plan
Subscription
Free trial
Pricing range

Property Matrix features

Functionality

4.5

/5

31
Total Features56 5 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
API
Third Party Integrations
Data Import/Export
Billing & Invoicing
Alerts/Notifications
Customizable Reports

Property Matrix users reviews

Overall rating

4.6

/5

31

Positive reviews

94%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.88/10
Rating distribution

5

4

3

2

1

21

8

2

0

0

Pros
The technical support is fantastic- one on one coaching calls through learning the features, as well as a wonderful chat option that allows me to multitask and stay available via phone to my tenants.

ES

Erica S.

Property Matrix has all the bells and whistles that we wanted, while still being affordable and easy to operate. Their customer service/support team is outstanding.

AO

Abby O.

The Customer Support,(is excellent, very nice and helpful. Cost of program is great value.

KD

KIM D.

Cons
The app does not work at all, so our maintenance staff has been unable to implement. The accounting features are not what we hoped for in regards to CAM functionality.

SC

Stephanie C.

The messaging feature has caused us miscommunication with our tenants and comes across unprofessional so we abandoned trying to use it. Messages will not bounce back if an incorrect address is used.

SC

Stephanie C.

I mostly use the accounting tab the most, I think the only problem I have when using it is the slowness.

ae

ana e.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Powerful property management software at a reasonable price

Reviewed 6 years ago

As a sole proprietor of a property management company, I've found it difficult to stay on top of all my responsibilities outside the office. I was spending too much time at my desk entering data, answering email, and printing reports to properly manage my properties. Property Matrix software changed all that. The cloud-based program allows me to access data from any location and device. All my data is on one screen, so I'm always current on what's happening. I can view all building information, specific unit details, rental history and even add photos to the Properties Page.

Pros

Customization is critical in my business. I have multiple properties and owners, with each requiring different information. The Property Matrix software allows me to add the details I need so my owners (and tenants) can obtain the most current information possible.

Cons

I'm very pleased with the overall performance of this software. The only small critique I have is that the custom background themes are a little difficult to read. A few more choices would be nice other than white and blue. This is purely aesthetic and doesn't affect the performance of the software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome Management Software - Best I Have Used Yet

Reviewed 2 years ago

We have seen a drastic amount of time reduced contacting tenants about payments as the system will generate an automatic text/email to alert them they need to pay their rent.

Pros

The onboarding was free and easy. The support staff is prompt and they take your suggestions and regularly integrate them into the software. Payment processing is free for incoming and outgoing ACHs which is unheard of (though they do take 5 business days). You can pay a fee to have them processed faster. This software has so many automation it cuts time sending statements, or emailing tenants. It has a great mobile app as well, you can run the entire system off a tablet or phone. Owner statements are a breeze and

Cons

There are a few issues I currently have, one being journal entries only allow for a general description of the entry so if I have something with accounts and I want to put a description on every line, that is not possible. Also in order to cut a check, a bill has to be generated, you can't just pick a GL account to put against the check (like QBs). I have mentioned these to the support team and they are doing what they can to implement these in future enhancements. You do pay for a full year upfront based on the number of properties but the cost of a year was still 1/4 of what we paid for our previous software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Good for Residential Properties

Reviewed 4 years ago

Support staff is as helpful as possible, but the development team may be overwhelmed. Some things like flow of information from input to showing up on reports simply does not work, so there are several glitches which are confusing and concerning. The reports do look beautiful when they fully populate. Overall, a good choice for a small company dealing with residential property.

Pros

I like the layout of the property page and the ability to upload files and attach them to tenants. The navigation in that regard makes sense, and it allows for multiple companies to own different properties. Reports look nice.

Cons

Overall, it seems there is a lot that needs to be developed. The maintenance function for us has been unusable. The app does not work at all, so our maintenance staff has been unable to implement. The accounting features are not what we hoped for in regards to CAM functionality. As we have many commercial tenants, we were looking for a one- or two-click solution to bill triple net leases. While the...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Seamless Application With an Effectual Maintenance Feature

Reviewed 6 years ago

As a part time property manager, I had to search widely for a comprehensive but flexible and user friendly property management software to ease my work and reduce trips I make to properties I manage. After reviewing close to 20 of the top applications, I narrowed my focus down to 5 apps, before ultimately settling on Property Matrix largely due to their responsive support team, simple user interface,...

Pros

Comprehensive User Friendly Responsive and Friendly Customer Support Linked to a wide range of other extremely useful apps

Cons

None that I've experienced so far.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Website

Reviewed 5 years ago

Overall, this website is easy to use and customer support always helps out when you need it right away. I mostly use the accounting tab the most, I think the only problem I have when using it is the slowness. From the start they told us to use Google Chrome because it will run faster and I've used it from the start, however it still goes slow. Not too slow but does effect my work speed at times. I...

Pros

Every department can use it

Cons

The slow speed

Vendor response

Ana, thanks for your review and the kind words about our support team! We've been working on optimizing the overall speed of the system over the last couple of weeks and you should see substantial improvements as these changes are being rolled out this week!

Property Matrix FAQs and common questions

Property Matrix has the following pricing plans:
Starting from: $400.00/month
Pricing model: Subscription


Property Matrix has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Property Matrix supports the following languages:
English


Property Matrix supports the following devices:
Android, iPhone, iPad


Yes, Property Matrix has an API available for use.


Property Matrix integrates with the following applications:
Zapier


Property Matrix offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base

Most popular Property Matrix comparisons

Property MatrixvsPropertyware
Property MatrixvsRentec Direct
Property MatrixvsRe-Leased

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