SankeyJourney - 2026 Pricing, Features, Reviews & Alternatives

SankeyJourney is an online tool that allows users to create Sankey diagrams for customer journey analysis. The tool is designed for users who want to analyze user behavior on their website or app. The tool is easy to use, with a simple user interface that guides users through the process of creating Sankey diagrams.

The first step in using SankeyJourney is to upload a CSV file containing event data. The tool then prompts the user to map the columns in the CSV file to user ID, event name, and event timestamp. Once the data is uploaded and mapped, the Sankey diagram is generated in a few seconds.

The Sankey diagram can then be edited using the settings on the right-hand side of the screen. The user can design the number of steps to display in the Sankey diagram, filter events they wish to display, and choose the palette of colors for their Sankey diagram. They can also edit the size of the label.

One of the unique features of Sankey Journey is the ability to group events. This feature allows the user to group several events into one. For example, Premium_opened, Premium_tapOnPurchase, and Premium_tapOnCancel can all be grouped into one Premium_event. Grouping events allows users to clean up redundancies and discover new patterns in users' journeys.

Another feature of Sankey Journey is event looping. This feature allows users to consider successive events as one. For example, if a user usually triggers Feed_scroll, Feed_scroll, Feed_scroll several times in a row, it can all be grouped into one Feed_scroll event. Here again, event loops allow users to clean up redundancies and discover new patterns in users' journeys.

The user can also specify how long a session lasts for a user, in order to display the journey of a user only for one specific session. This is useful when analyzing user behavior over time, as it allows the user to focus on a specific period of time.

Finally, the user can interact with the graph by clicking on the nodes and the segments, which automatically produce a filter on the Sankey diagram for the step of the journey selected. This feature allows the user to drill down into specific parts of the journey and explore user behavior in more detail.

Overall, Sankey Journey is a powerful tool for customer journey analysis that is easy to use and provides a wide range of customization options. Whether you're a marketer, a product manager, or a data analyst, SankeyJourney can help you gain insights into user behavior and make data-driven decisions to improve your website or app.