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Square Point of Sale vs GoFrugal Comparison

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Overview

Category Leaders

Square Point of Sale is a POS solution for Android and iOS devices which includes tools for managing payments, digital receipts,...

Category Leaders

GOFRUGAL offers retail, restaurant, distribution and Enterprise businesses a range of ERP and Point of Sale (POS) solutions...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

2.4K

5

4

3

2

1

1.8K

505

92

21

19

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.4

191

5

4

3

2

1

123

44

12

3

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

The greatest benefit that came from this software, for me, is the ability to conduct business, specifically, complete a payment transaction, no matter where you are located.
Square is an awesome piece of software to use. The retail side has great capabilities for sales, inventory, gift cards, rewards, and much much more.
Square is very simple to learn and use as an end user, and it has gain a lot of popularity recently, customers feel more and more comfortable with this system.

Pros

This is just the beginning, pros also include good support from their assure care team and a timely resolution of of the reported issues in most of the cases.
The support of gofrugal is very good, we get our query resolved prompetly. And you keep introducing new features like cloud backup and mobile app is very good for business.
Security is the most important for a retail business and this product has solved the issue for us. Ease to us and they have the best support team.

Cons

If I am to complain about something I would complain about the percentage I am giving back to square but that it the cost of doing business.
The only thing that has ever been slightly frustrating is the traditional card reader being sensitive when swiping cards. Sometimes I'll have to try 3-4 times to get it to register.
I dislike that it fails sometimes and it is not accessible at many different vendors and restaurants.

Cons

The lack of a Garment Production Module in their software has indeed caused some discomfort over the years in my business.
It promised me a picture to be added to the quotes which is pending and returning a damaged item or under warranty is a issue.
No way to bulk update Markup/Markdown price setting for products in HQ. No way to identify the minimum/maximum stock level of the products as a variable.
  • Vendor responds to reviews
  • Last review2 days ago
  • Vendor responds to reviews
  • Last review17 days ago

Key features

  • Total features101
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Automatic Refills
  • Barcode Recognition
  • Barcode/Label Management
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Built-in Accounting
  • CRM
  • Cash Management
  • Cataloging/Categorization
  • Check-in/Check-out
  • Claims Management
  • Client Database
  • Clock In/Out
  • Commission Management
  • Compounding
  • Contact Database
  • Contact Management
  • Cost Management
  • Cost Tracking
  • Credit Card Processing
  • Custom Cake Orders
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Delivery Management
  • Delivery Tracking
  • Demand Forecasting
  • Device Enrollment
  • Discount Management
  • Dispatch Management
  • Distribution Management
  • Document Management
  • Document Storage
  • E-Prescribing
  • EDI
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • Estimating
  • Financial Management
  • Food Delivery Dispatching
  • For Bakeries
  • For Bars/Clubs
  • For Jewelry Stores
  • For Restaurants
  • For Retail
  • For Salons and Spas
  • For iPad Devices
  • Forecasting
  • Forms Management
  • Fuel Management
  • Fuel POS
  • Gift Card Management
  • Grocery POS
  • Import/Export Management
  • Integrated Business Operations
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Item Management
  • Kitchen/Menu Management
  • Kitting
  • Label Templates
  • Labor Cost Calculator
  • Layaway Management
  • Lottery Management
  • Loyalty Program
  • Mail Order
  • Manufacturing Inventory Management
  • Marketing Automation
  • Materials Management
  • Medication Database
  • Menu Builder
  • Menu Planning
  • Merchandise Management
  • Mobile Access
  • Mobile Payments
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Nutrition & Ingredient Labels
  • Offline Access
  • Online Invoicing
  • Online Ordering
  • Online Payments
  • Online Refills
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • PCI Compliance
  • Partial Payments
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Prescription Processing
  • Price/Margin Management
  • Pricing Management
  • Procurement Management
  • Product Identification
  • Product Management
  • Production Management
  • Project Management
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • QR Codes
  • Quality Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Updates
  • Receipt Management
  • Receiving Labels
  • Receiving/Putaway Management
  • Recipe Management
  • Recipe/Formula Costing
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Remote Access/Control
  • Reorder Management
  • Reporting/Analytics
  • Reservations Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Routing
  • SKU/UPC Codes
  • Sales & Operations Planning
  • Sales History
  • Sales Management
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Security Management
  • Separate Checks
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Single Store
  • Social Promotion
  • Split Checks
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Table Management
  • Tax Calculation
  • Third Party Integrations
  • Timesheet Management
  • Tips Management
  • Touch Screen
  • Transaction History
  • Vendor Management
  • Wait List Management
  • Warehouse Management
  • Workflow Management
  • eCommerce Management
  • Total features163
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Automatic Refills
  • Barcode Recognition
  • Barcode/Label Management
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Built-in Accounting
  • CRM
  • Cash Management
  • Cataloging/Categorization
  • Check-in/Check-out
  • Claims Management
  • Client Database
  • Clock In/Out
  • Commission Management
  • Compounding
  • Contact Database
  • Contact Management
  • Cost Management
  • Cost Tracking
  • Credit Card Processing
  • Custom Cake Orders
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Delivery Management
  • Delivery Tracking
  • Demand Forecasting
  • Device Enrollment
  • Discount Management
  • Dispatch Management
  • Distribution Management
  • Document Management
  • Document Storage
  • E-Prescribing
  • EDI
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • Estimating
  • Financial Management
  • Food Delivery Dispatching
  • For Bakeries
  • For Bars/Clubs
  • For Jewelry Stores
  • For Restaurants
  • For Retail
  • For Salons and Spas
  • For iPad Devices
  • Forecasting
  • Forms Management
  • Fuel Management
  • Fuel POS
  • Gift Card Management
  • Grocery POS
  • Import/Export Management
  • Integrated Business Operations
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Item Management
  • Kitchen/Menu Management
  • Kitting
  • Label Templates
  • Labor Cost Calculator
  • Layaway Management
  • Lottery Management
  • Loyalty Program
  • Mail Order
  • Manufacturing Inventory Management
  • Marketing Automation
  • Materials Management
  • Medication Database
  • Menu Builder
  • Menu Planning
  • Merchandise Management
  • Mobile Access
  • Mobile Payments
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Nutrition & Ingredient Labels
  • Offline Access
  • Online Invoicing
  • Online Ordering
  • Online Payments
  • Online Refills
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • PCI Compliance
  • Partial Payments
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Prescription Processing
  • Price/Margin Management
  • Pricing Management
  • Procurement Management
  • Product Identification
  • Product Management
  • Production Management
  • Project Management
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • QR Codes
  • Quality Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Updates
  • Receipt Management
  • Receiving Labels
  • Receiving/Putaway Management
  • Recipe Management
  • Recipe/Formula Costing
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Remote Access/Control
  • Reorder Management
  • Reporting/Analytics
  • Reservations Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Routing
  • SKU/UPC Codes
  • Sales & Operations Planning
  • Sales History
  • Sales Management
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Security Management
  • Separate Checks
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Single Store
  • Social Promotion
  • Split Checks
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Table Management
  • Tax Calculation
  • Third Party Integrations
  • Timesheet Management
  • Tips Management
  • Touch Screen
  • Transaction History
  • Vendor Management
  • Wait List Management
  • Warehouse Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations99
  • Authorize.Net
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • HubSpot CRM
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations6
  • Authorize.Net
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • HubSpot CRM
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

GS
AvatarImg

Gorakh S.

Automotive, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GoFrugal logo

GoFrugal

Gofrugal Review

Reviewed 6 months ago

Using this is for inventory management,billing,point if sale

Pros

Using this is for inventory management,billing,point if sale

Cons

Using this is for inventory management,billing,point if sale

CM
AvatarImg

Chetan M.

Food Production, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GoFrugal logo

GoFrugal

Very easy and detailing software.

Reviewed 2 years ago
Pros

From production , it is very clearly given reports in detailed with accuracy. From sale point of view it is very easy to generate bill with all inventory. Most benefit of this software is ,you can do every things your self.

Cons

Product pricing. Hahaha. I think in a due bill you should be improve.

OS
AvatarImg

ONKAR S.

Pharmaceuticals, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

GoFrugal logo

GoFrugal

POS SOFTWARE WITH BETTER POWERS TO SURVIVE

Reviewed 2 years ago

VERY GREAT WITH CUSTOMIZATION AND SCALEUP OPTIONS. LITTLE DISSATISFIED WITH SPEED OF SUPPORT BUT SOLUTIONS ALWAYAS DELIVERED.

Pros

EASY FLOW OF ACCOUNTS AND SALE DATA AND USER ORIENTED GUI

Cons

POOR ACCOUNTING HOLD ON IMPLEMENTATION OF SOME FEATURES. NEED TO TAKE LONG ROUTE THAN PRESENT INACTIVE ROUTES TO MEET DESIRED OUTOUT IN ACCOUNTING. THIS IS CASE ONLY IN HIGHER ACCOUNTING USE. BASICS VERY SORTED AS IS A GSP PROVIDER.

Vendor response

Thank you for sparing your time and sharing the review. We definitely look into your feedback and work on it

Sb
AvatarImg

Swaroop b.

Alternative Medicine, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

GoFrugal logo

GoFrugal

4stares

Reviewed 10 months ago

it good and friendly software

Pros

Sale and purchase and non moving items

Cons

Unmatched software new development in the software

GG
AvatarImg

Ganesh G.

Entertainment, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

GoFrugal logo

GoFrugal

Future retail application

Reviewed 2 years ago
Pros

Front end sale app. Because easy to use and understanding and also all component s

Cons

My logic on reports need to improve app

Vendor response

Dear Mr Ganesh, Thanks so much for your feedback! We're really glad that you are enjoying our product and service. Our team will reach and assist you on the reports related feedback.

na
AvatarImg

naveen a.

Retail, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

GoFrugal logo

GoFrugal

Gofurgal Software

Reviewed 4 years ago

very bad experience as company is not communicating any thing, their server is not working properly, using for two months but their server downs every time & it took more than 15-20 hours to reconnect hence our complete system comes to halt, they are just making fool of small shopkeepers by distributing software without sufficient system inplace.

Pros

Easy, adaptable, price, affordable, reports

Cons

No support, Chat does not work, server down constantly, On feedback, main motive to sale without any communication, no one responsible for your business loss

UK
AvatarImg

Uday Krishna B.

Retail, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

GoFrugal logo

GoFrugal

Great Business Development Software

Reviewed 2 years ago
Pros

This software very good for those business who wants to track everything from the scratches everyday. After sale service from company is very genuine. [SENSITIVE CONTENT HIDDEN] is the best person I have ever meet somebody from gofrugal.

Cons

There is no negative point I found in this software.

Vendor response

Dear Mr Uday Krishna, Thanks so much for your feedback! We're really glad that you are enjoying our product and service.

AM
AvatarImg

Amal M.

Retail, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

GoFrugal logo

GoFrugal

A few suggestions that can benefit all your clients

Reviewed 2 years ago

Overall, I'd rate the experience a little above fair. I have shared a lot of suggestions and the discussions are not being taken very seriously. Some essential features are still needed in the software which can definitely make this one of the best software in the industry. Some existing features are not complete and they are blunt. They can be improved by taking direct suggestions from the customers'...

Pros

I like the many solutions that this software has to offer. A lot of the solutions that come along are really great and make the work easy. A lot of the common issues being faced in the FMCG retail sector are already addressed in the software. Also, I would like to appreciate the kind and respectful attitude of all the staff, especially, [SENSITIVE CONTENT HIDDEN]. However, improvements are needed in a lot of areas.

Cons

Yes. Definitely. There are a lot of features that can be updated and a lot of other modern features are to be included as well. 1. A lot many offer management scheme exists. But majority of them are useless for HQ customers having central pricing and offer management. As we have multiple outlets, we are unable to work out offers for our customers centrally. Most of the offers can be set only in...

Vendor response

Thank you for sparing your time and sharing the review. We definitely look into your feedback and work on it

PK
AvatarImg

Prem K.

Retail, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GoFrugal logo

GoFrugal

Optimal Solution for Business

Reviewed 2 years ago

Gofrugal has solved our internal theft issue and of course increased our overall sales with their variety of offers in the system.

Pros

Security is the most important for a retail business and this product has solved the issue for us. Ease to us and they have the best support team. More over, it is cheap.

Cons

I dont find one when i compare gofrugal with other software.

Vendor response

Thanks so much for your feedback! We're really glad that you are enjoying our product and service.

JJ
AvatarImg

Jacob J.

Apparel & Fashion, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

GoFrugal logo

GoFrugal

Mixed Feeling

Reviewed 2 years ago

Overall experience with Gofrugal has been satisfactory.

Pros

Using the Software, we are able to monitor the business in real time from anywhere in the world. The software gets updated regularly. The bugs are cleared and new features are added. Lots of options and reports available

Cons

The accounting side of the software needs to be improved. There should be an option for the users to design the reports from the data available. An option to back-up data and separate the database on basis of financial year would help to reduce the cost of ownership of software. Proper user manual of the software is not available. Hence not even 50% of the features of the software not being used. Currently the software gets an update every week. It's difficult to keep software up-to-date at shop.

Vendor response

Thanks so much for your feedback! We're really glad that you are enjoying our product and service. Our team has been continuously working on reducing the patch size and the time consumed for patch update. We will definitely look into your feedback and work on it.

RC
AvatarImg

Rafai C.

Pharmaceuticals, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

GoFrugal logo

GoFrugal

Wonderful software

Reviewed 2 years ago

We are using many versions of Gofrugal software for more than a decades and I personally recomended few of my associates.

Pros

It is a bundle of great solution, include POS, accounting, reports and snap shot view for busy managers.we

Cons

Nothing I found in this software that I can say "I like least"

Vendor response

Thanks so much for your feedback! We're really glad that you are enjoying our product and service.

DG
AvatarImg

Deepak G.

Retail, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

GoFrugal logo

GoFrugal

Nagarik stores

Reviewed 2 years ago
Pros

sales bill feature and to maintain stock as well as the ordereasy app for online orders.

Cons

Some of the features of ordereasy app should have been a little advance that would have helped in more orders

KG
AvatarImg

Kalyani G.

Retail, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

GoFrugal logo

GoFrugal

Good

Reviewed 2 years ago

Customer support not apt, unable to reach the team. Feeling tired of unsolved queries Live chats are going on for long, quick solutions look magical to me now. Or I am not sure if I am spending too much time with your software and coming across more problems

Pros

Hq is a much needed feature for a retail chain like ours for consolidated figures. Great help in micro management

Cons

Mismatch of data between hq and pos Unable to get rid of inactive data hence perfomance issue and long loading

Vendor response

Dear Ms Kalayani, We'd just like to thank you for taking the time to write this review. We feel sad by going through the comments, our team member will reach you and update the plan of action on the feedback shared from your side. Assuring you best of services.

AP
AvatarImg

ANTO P.

Food & Beverages, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

GoFrugal logo

GoFrugal

Relevance

Reviewed 2 years ago
Pros

Up to date with trends in technology,especially stock take app

Cons

Aesthetics of the software colors,layout ext

Vendor response

Thanks so much for your feedback! We're really glad that you are enjoying our product and service.

MJ
AvatarImg

Manu J.

Food & Beverages, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GoFrugal logo

GoFrugal

GoFrugal - Resturant Order Taking and Billing Software

Reviewed 2 years ago
Pros

Functionqlly it has almost everything a restaurant wpukd need to undertake its ooerations, stock, accountimg, CRM & Kitchen Management.

Cons

The Enterprise Version of this s/w is quiet expensive and prices itself out of market for resturants with less than 50 outlets..

Vendor response

Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.

HK
AvatarImg

Hamza K.

Supermarkets, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

GoFrugal logo

GoFrugal

Easy use

Reviewed 2 years ago
Pros

Uninterrupted billing even when offline,

Cons

Withdrawal of free online support over voice call

Vendor response

Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.

HL
AvatarImg

Hiren L.

Computer Software, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

GoFrugal logo

GoFrugal

Gofrugal Product Review

Reviewed 2 years ago

It’s good and Healthy

Pros

Maximum feature available. easy to understand easy to configure self help video and document

Cons

Some features of starter we expect in standard

Vendor response

Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.

AT
AvatarImg

Aman T.

Apparel & Fashion, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

GoFrugal logo

GoFrugal

Good

Reviewed 3 months ago
Pros

It's very good less time taking and innovative

Cons

Jio dlt takes lots of time to approve...

GK
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Gajender K.

Restaurants, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GoFrugal

Deployment was quickest

Reviewed 2 years ago

Perfect for retailers and to have huge set of report's

Pros

Report's, user can learn in no time , Training

Cons

Support has to be quicker and should help instead of sharing YouTube videos

Vendor response

Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.

NP
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NANDAKUMAR P.

Apparel & Fashion, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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GoFrugal

VERY BITTER EXPERIENCE. NO CUSTOMER SUPPORT

Reviewed 5 years ago

Please have peace of mind and save your money

Pros

More that 1000 reports available even some report you dont know how or why to use them. plenty of youtube videos available. you have to see the video for every problem you face

Cons

No customer support system. they don't stick to their promise what they have given at the time of purchase.

SA
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Shaijal A.

Retail, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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GoFrugal

Product good but support is bad

Reviewed a year ago

Feature and Functionality wise product really good. But support wise really bad experience

Pros

I am using Retail Easy in Hypermarket. Product is great but the support is very bad. Chat support you don't get skilled resource to fix the issues. Local Support rarely you get support, even your account manager dont't respond

Cons

There are plenty of features and apps, really helpfull

Pk
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Prateek k.

Retail, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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GoFrugal

Go frugal is good software

Reviewed 5 months ago

good

Pros

online, order easy & gosure is easy to use & user freiendly.

Cons

None of the above, i led all the features.

AR
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Arindam R.

Retail, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GoFrugal

Good

Reviewed 2 years ago

Good

Pros

User friendly & effective for fast billing.

Cons

Upgradation takes so much of time for new version.

Vendor response

Dear Mr Arindam Roy, Thanks so much for your feedback! We're really glad that you are enjoying our product and service. Our team has been continuously working on reducing the patch size and the time consumed for patch update. We will definitely look into your feedback and work on it.

VC
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Vikramjit C.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GoFrugal

A complete data management package.

Reviewed 2 years ago
Pros

Gofrugal Retail POS is just not an ordinary accounting or POS software. It is a Digital Platform for all kind of Data Management Options. Growth of any business hides in its 'Data' which is securely and efficiently maintained by this software. I always recommend Gofrugal who wants to develop their business.

Cons

No cons find yet. (within an experience of 2 years.)

Vendor response

Thanks so much for your feedback! We're really glad that you are enjoying our product and service.

SS
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Sanjay S.

Pharmaceuticals, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GoFrugal

Product and Support

Reviewed 2 years ago

The support of gofrugal is very good, we get our query resolved prompetly. and you keep introducing new features like cloud backup and mobile app is very good for business

Pros

Billing and accounting is very convinient and the report generation is very useful for further analysis

Cons

Backup is very slow at the exit of the software

Vendor response

Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.