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Toast POS vs GoFrugal Comparison
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Overview
Toast POS solution is a cloud-based restaurant management platform for restaurant owners to reduce staff & operational costs...
GOFRUGAL offers retail, restaurant, distribution and Enterprise businesses a range of ERP and Point of Sale (POS) solutions...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Screenshots
Pricing
Starting from
$
165
/momonth- Free trial available
- No credit card required
- Free account
- Subscription based
Starting from
No info
- Free trial available
- No credit card required
- Free account
- Subscription based
User reviews
4.2
5
4
3
2
1
169
56
22
8
23
- Value for money
- Ease of use
- Features
- Customer support
86%
would recommend this appPros
Love the software and so does our staff. Expansion options were a major consideration as we have more takeout locations opening so this was a winning solution for us.
What I liked about Toast was how easy the integration was for our management team and staff. I would highly recommend.
Toast is a very easy and user friendly way to order food for our office. I like how straightforward the steps are on the app to order.
Pros
The support of gofrugal is very good, we get our query resolved prompetly. And you keep introducing new features like cloud backup and mobile app is very good for business.
Security is the most important for a retail business and this product has solved the issue for us. Ease to us and they have the best support team.
This is just the beginning, pros also include good support from their assure care team and a timely resolution of of the reported issues in most of the cases.
Cons
I've been trying to set up online ordering for weeks now. It's been counting a lot of problems because of the basic lack of customer support.
The worst was the display screen and the use of it on the line.
Toast's NEW online ordering has a complicated drop down menu that causes guests to struggle.
Cons
The lack of a Garment Production Module in their software has indeed caused some discomfort over the years in my business.
It promised me a picture to be added to the quotes which is pending and returning a damaged item or under warranty is a issue.
No way to bulk update Markup/Markdown price setting for products in HQ. No way to identify the minimum/maximum stock level of the products as a variable.
Key features
- Total features52
- ACH Payment Processing
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Automated Scheduling
- Automatic Refills
- Bank Reconciliation
- Bar POS
- Barcode / Ticket Scanning
- Barcode Recognition
- Barcode/Label Management
- Barcoding/RFID
- Billing & Invoicing
- Booking Management
- Budgeting/Forecasting
- Built-in Accounting
- CRM
- Calendar Management
- Cash Management
- Cataloging/Categorization
- Change Management
- Check Printing
- Check Processing
- Check-in/Check-out
- Claims Management
- Client Management
- Client Portal
- Collections Management
- Commission Management
- Compounding
- Compression
- Contact Database
- Contact Management
- Contract/License Management
- Cost Management
- Cost Tracking
- Customer Accounts
- Customer Database
- Customer Management
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard Creation
- Data Import/Export
- Data Synchronization
- Delivery Management
- Delivery Tracking
- Demand Forecasting
- Discount Management
- Dispatch Management
- Distribution Management
- Document Management
- Duplicate Payment Alert
- E-Prescribing
- EDI
- ERP
- Electronic Payments
- Electronic Signature
- Email Marketing
- Employee Management
- Event Management
- Expense Tracking
- Financial Management
- Fixed Asset Management
- Food Delivery Dispatching
- For Cafeterias
- For Healthcare
- For Restaurants
- For Retail
- Forecasting
- Forms Management
- Fraud Detection
- Free / Reduced Meals
- Fuel Management
- Fuel POS
- General Ledger
- Gift Card Management
- Grocery POS
- HR Management
- Import/Export Management
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Invoice Processing
- Item Management
- Kitchen / Menu Management
- Kitting
- Labor Cost Calculator
- Labor Management
- Layaway Management
- Lottery Management
- Loyalty Program
- Mail Order
- Manufacturing Inventory Management
- Marketing Automation
- Materials Management
- Medication Database
- Menu Planning
- Merchandise Management
- Mobile Access
- Multi-Channel Management
- Multi-Currency
- Multi-Location
- Multi-Store
- Nutrition & Ingredient Labels
- Offline Access
- Online Booking
- Online Ordering
- Online Payments
- Online Refills
- Order Entry
- Order Fulfillment
- Order Management
- Order Processing
- Ordering Automation
- Partial Payments
- Payment Processing
- Payroll Management
- Performance Metrics
- Point of Sale (POS)
- Prescription Processing
- Price / Margin Management
- Pricing Management
- Procurement Management
- Product Identification
- Product Management
- Production Management
- Project Accounting
- Project Management
- Promotions Management
- Purchase Order Management
- Purchasing & Receiving
- Quality Management
- QuickBooks Integration
- Quotes/Estimates
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real Time Synchronization
- Real-time Updates
- Receipt Management
- Receiving/Putaway Management
- Recipe Management
- Recipe/Formula Costing
- Recurring/Subscription Billing
- Referral Tracking
- Remote Access/Control
- Reorder Management
- Reporting/Analytics
- Reservations Management
- Restaurant POS
- Retail Inventory Management
- Retail Management
- Retail POS
- Returns Management
- Returns Tracking
- Rewards Management
- Role-Based Permissions
- Routing
- SKU/UPC Codes
- Sales & Operations Planning
- Sales History
- Sales Management
- Sales Orders
- Sales Reports
- Scheduling
- Search/Filter
- Secure Data Storage
- Separate Checks
- Serial Number Tracking
- Shipping Labels
- Shipping Management
- Single Store
- Social Promotion
- Split Checks
- Status Tracking
- Supplier Management
- Supply Chain Management
- Surveys & Feedback
- Table Management
- Task Management
- Third Party Integrations
- Time & Expense Tracking
- Tips Management
- Touch Screen
- Training Management
- Vendor Management
- Wait List Management
- Warehouse Management
- Website Management
- Workflow Management
- eCommerce Management
- Total features195
- ACH Payment Processing
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Automated Scheduling
- Automatic Refills
- Bank Reconciliation
- Bar POS
- Barcode / Ticket Scanning
- Barcode Recognition
- Barcode/Label Management
- Barcoding/RFID
- Billing & Invoicing
- Booking Management
- Budgeting/Forecasting
- Built-in Accounting
- CRM
- Calendar Management
- Cash Management
- Cataloging/Categorization
- Change Management
- Check Printing
- Check Processing
- Check-in/Check-out
- Claims Management
- Client Management
- Client Portal
- Collections Management
- Commission Management
- Compounding
- Compression
- Contact Database
- Contact Management
- Contract/License Management
- Cost Management
- Cost Tracking
- Customer Accounts
- Customer Database
- Customer Management
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard Creation
- Data Import/Export
- Data Synchronization
- Delivery Management
- Delivery Tracking
- Demand Forecasting
- Discount Management
- Dispatch Management
- Distribution Management
- Document Management
- Duplicate Payment Alert
- E-Prescribing
- EDI
- ERP
- Electronic Payments
- Electronic Signature
- Email Marketing
- Employee Management
- Event Management
- Expense Tracking
- Financial Management
- Fixed Asset Management
- Food Delivery Dispatching
- For Cafeterias
- For Healthcare
- For Restaurants
- For Retail
- Forecasting
- Forms Management
- Fraud Detection
- Free / Reduced Meals
- Fuel Management
- Fuel POS
- General Ledger
- Gift Card Management
- Grocery POS
- HR Management
- Import/Export Management
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Invoice Processing
- Item Management
- Kitchen / Menu Management
- Kitting
- Labor Cost Calculator
- Labor Management
- Layaway Management
- Lottery Management
- Loyalty Program
- Mail Order
- Manufacturing Inventory Management
- Marketing Automation
- Materials Management
- Medication Database
- Menu Planning
- Merchandise Management
- Mobile Access
- Multi-Channel Management
- Multi-Currency
- Multi-Location
- Multi-Store
- Nutrition & Ingredient Labels
- Offline Access
- Online Booking
- Online Ordering
- Online Payments
- Online Refills
- Order Entry
- Order Fulfillment
- Order Management
- Order Processing
- Ordering Automation
- Partial Payments
- Payment Processing
- Payroll Management
- Performance Metrics
- Point of Sale (POS)
- Prescription Processing
- Price / Margin Management
- Pricing Management
- Procurement Management
- Product Identification
- Product Management
- Production Management
- Project Accounting
- Project Management
- Promotions Management
- Purchase Order Management
- Purchasing & Receiving
- Quality Management
- QuickBooks Integration
- Quotes/Estimates
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real Time Synchronization
- Real-time Updates
- Receipt Management
- Receiving/Putaway Management
- Recipe Management
- Recipe/Formula Costing
- Recurring/Subscription Billing
- Referral Tracking
- Remote Access/Control
- Reorder Management
- Reporting/Analytics
- Reservations Management
- Restaurant POS
- Retail Inventory Management
- Retail Management
- Retail POS
- Returns Management
- Returns Tracking
- Rewards Management
- Role-Based Permissions
- Routing
- SKU/UPC Codes
- Sales & Operations Planning
- Sales History
- Sales Management
- Sales Orders
- Sales Reports
- Scheduling
- Search/Filter
- Secure Data Storage
- Separate Checks
- Serial Number Tracking
- Shipping Labels
- Shipping Management
- Single Store
- Social Promotion
- Split Checks
- Status Tracking
- Supplier Management
- Supply Chain Management
- Surveys & Feedback
- Table Management
- Task Management
- Third Party Integrations
- Time & Expense Tracking
- Tips Management
- Touch Screen
- Training Management
- Vendor Management
- Wait List Management
- Warehouse Management
- Website Management
- Workflow Management
- eCommerce Management
Integrations
- Total integrations41
- Authorize.net
- Braintree
- Google Analytics
- Google Calendar
- Google Maps
- Magento Commerce
- Mailchimp
- PayPal
- QuickBooks Online
- QuickBooks Online Advanced
- Shopify
- Stripe
- Toast POS
- Wix
- WooCommerce
- Wordpress
- Worldpay
- Xero
- Zapier
- Total integrations4
- Authorize.net
- Braintree
- Google Analytics
- Google Calendar
- Google Maps
- Magento Commerce
- Mailchimp
- PayPal
- QuickBooks Online
- QuickBooks Online Advanced
- Shopify
- Stripe
- Toast POS
- Wix
- WooCommerce
- Wordpress
- Worldpay
- Xero
- Zapier
Security
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
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