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Toast POS vs Gofrugal Comparison

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Overview

Category Leaders

Toast POS solution is a cloud-based restaurant management platform for restaurant owners to reduce staff & operational costs...

Category Leaders

GOFRUGAL offers retail, restaurant, distribution and Enterprise businesses a range of ERP and Point of Sale (POS) solutions...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

69

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

7

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

517

5

4

3

2

1

311

104

39

15

48

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

4.4

199

5

4

3

2

1

127

45

12

4

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

Pros

Love the software and so does our staff. Expansion options were a major consideration as we have more takeout locations opening so this was a winning solution for us.
What I liked about Toast was how easy the integration was for our management team and staff. I would highly recommend.
Toast is a very easy and user friendly way to order food for our office. I like how straightforward the steps are on the app to order.

Pros

The support of gofrugal is very good, we get our query resolved prompetly. And you keep introducing new features like cloud backup and mobile app is very good for business.
Security is the most important for a retail business and this product has solved the issue for us. Ease to us and they have the best support team.
Very user friendly, has numerous features and very robust. Online support have been great.

Cons

I've been trying to set up online ordering for weeks now. It's been counting a lot of problems because of the basic lack of customer support.
The worst was the display screen and the use of it on the line.
Toast's NEW online ordering has a complicated drop down menu that causes guests to struggle.

Cons

The lack of a Garment Production Module in their software has indeed caused some discomfort over the years in my business.
Bad after sales customer support. The complicated way to generate a coupon and connect on call.
It promised me a picture to be added to the quotes which is pending and returning a damaged item or under warranty is a issue.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features75
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Automatic Refills
  • Barcode Recognition
  • Barcode/Label Management
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Billing Portal
  • Built-in Accounting
  • CRM
  • Cash Management
  • Catalog Management
  • Check-in/Check-out
  • Claims Management
  • Client Database
  • Commission Management
  • Communication Management
  • Compounding
  • Contact Database
  • Contact Management
  • Cost Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Synchronization
  • Delivery Estimate
  • Delivery Management
  • Demand Forecasting
  • Discount Management
  • Dispatch Management
  • Distribution Management
  • Document Management
  • E-Prescribing
  • EDI
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • Financial Management
  • Food Delivery Dispatching
  • For Bakeries
  • For Bars/Clubs
  • For Food Trucks
  • For Jewelry Stores
  • For Restaurants
  • For Retail
  • For Salons and Spas
  • For iPad Devices
  • Forecasting
  • Forms Management
  • Fuel Management
  • Gift Card Management
  • Import/Export Management
  • Integrated Business Operations
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Processing
  • Item Management
  • Kitchen/Menu Management
  • Kitting
  • Label Templates
  • Labor Cost Calculator
  • Layaway Management
  • Lottery Management
  • Loyalty Program
  • Mail Order
  • Manufacturing Inventory Management
  • Marketing Automation
  • Materials Management
  • Medication Database
  • Menu Builder
  • Menu Planning
  • Merchandise Management
  • Mobile Access
  • Mobile Payments
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Nutrition & Ingredient Labels
  • Offline Access
  • Online Invoicing
  • Online Ordering
  • Online Payments
  • Online Refills
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Scheduling
  • Order Tracking
  • Ordering Automation
  • Partial Payments
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Point of Sale (POS) Integration
  • Prescription Processing
  • Price/Margin Management
  • Pricing Management
  • Procurement Management
  • Product Identification
  • Product Management
  • Production Management
  • Project Management
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Receiving
  • Receiving Labels
  • Recipe Management
  • Recipe/Formula Costing
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Routing
  • SKU/UPC Codes
  • SMS Messaging
  • Sales & Operations Planning
  • Sales History
  • Sales Management
  • Sales Order Management
  • Sales Reports
  • Search/Filter
  • Separate Checks
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Social Promotion
  • Split Checks
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Table Management
  • Tax Calculation
  • Third-Party Integrations
  • Time & Expense Tracking
  • Tips Management
  • Touch Screen
  • Traceability
  • Transaction History
  • Vendor Management
  • Wait List Management
  • Waitstaff Management
  • Warehouse Management
  • Website Personalization
  • Workflow Management
  • eCommerce Management
  • Total features169
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Automatic Refills
  • Barcode Recognition
  • Barcode/Label Management
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Billing Portal
  • Built-in Accounting
  • CRM
  • Cash Management
  • Catalog Management
  • Check-in/Check-out
  • Claims Management
  • Client Database
  • Commission Management
  • Communication Management
  • Compounding
  • Contact Database
  • Contact Management
  • Cost Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Synchronization
  • Delivery Estimate
  • Delivery Management
  • Demand Forecasting
  • Discount Management
  • Dispatch Management
  • Distribution Management
  • Document Management
  • E-Prescribing
  • EDI
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • Financial Management
  • Food Delivery Dispatching
  • For Bakeries
  • For Bars/Clubs
  • For Food Trucks
  • For Jewelry Stores
  • For Restaurants
  • For Retail
  • For Salons and Spas
  • For iPad Devices
  • Forecasting
  • Forms Management
  • Fuel Management
  • Gift Card Management
  • Import/Export Management
  • Integrated Business Operations
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Processing
  • Item Management
  • Kitchen/Menu Management
  • Kitting
  • Label Templates
  • Labor Cost Calculator
  • Layaway Management
  • Lottery Management
  • Loyalty Program
  • Mail Order
  • Manufacturing Inventory Management
  • Marketing Automation
  • Materials Management
  • Medication Database
  • Menu Builder
  • Menu Planning
  • Merchandise Management
  • Mobile Access
  • Mobile Payments
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Nutrition & Ingredient Labels
  • Offline Access
  • Online Invoicing
  • Online Ordering
  • Online Payments
  • Online Refills
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Scheduling
  • Order Tracking
  • Ordering Automation
  • Partial Payments
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Point of Sale (POS) Integration
  • Prescription Processing
  • Price/Margin Management
  • Pricing Management
  • Procurement Management
  • Product Identification
  • Product Management
  • Production Management
  • Project Management
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Receiving
  • Receiving Labels
  • Recipe Management
  • Recipe/Formula Costing
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Routing
  • SKU/UPC Codes
  • SMS Messaging
  • Sales & Operations Planning
  • Sales History
  • Sales Management
  • Sales Order Management
  • Sales Reports
  • Search/Filter
  • Separate Checks
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Social Promotion
  • Split Checks
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Table Management
  • Tax Calculation
  • Third-Party Integrations
  • Time & Expense Tracking
  • Tips Management
  • Touch Screen
  • Traceability
  • Transaction History
  • Vendor Management
  • Wait List Management
  • Waitstaff Management
  • Warehouse Management
  • Website Personalization
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations87
  • Adobe Commerce
  • DoorDash
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Toast POS
  • Twilio
  • WooCommerce
  • WordPress
  • Worldpay
  • Xero
  • Zapier
  • authorize.net
  • Total integrations6
  • Adobe Commerce
  • DoorDash
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Toast POS
  • Twilio
  • WooCommerce
  • WordPress
  • Worldpay
  • Xero
  • Zapier
  • authorize.net

User reviews that mention these apps

SN
AvatarImg

Sravani N.

Retail, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Gofrugal logo

Gofrugal

Good

Reviewed 4 years ago

Very good pos

Pros

Hold bill and Customer management is there

Cons

No discount is given even for our franchise outlet

Vendor response

Thank you for sparing your time and sharing the review.

nK
AvatarImg

najmal.k.v K.

Retail, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Gofrugal logo

Gofrugal

Software for chain stores

Reviewed 4 years ago

Good product

Pros

Service Support System is the most attractive thing when compared to the competitors.Being in retail sector the instant support is very crucial . They have automated the service and ticketing system. Also the centralised hq system gives lot of control on all operation.

Cons

Pos application can be faster little more

Vendor response

Dear Mr Najmal, Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! Also our team will reach you regarding the feedback you have shared about the POS performance.

HA
AvatarImg

Hyder A.

Retail, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gofrugal logo

Gofrugal

It's one of best POS software

Reviewed 6 years ago
Pros

Ease in using the POS Software and also the setup of the POS system is easy and fast for a end user.

Cons

To allow to create secondary user not allowed for entry level user only in the POS Servquick software.

MR
AvatarImg

Muthu R.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gofrugal logo

Gofrugal

Value for Money

Reviewed 4 years ago

Helps us at a time we are growing and right now we are far more efficient and have nice tools for reporting and the support service is awesome.

Pros

Very user friendly, has numerous features and very robust. Online support have been great.

Cons

WIth all the features of modern pos software, this software is too good but it is locally installed in contrast to other cloud based pos systems.

Vendor response

Thanks so much for your feedback! We're really glad that you are enjoying our product and service.

AvatarImg

Verified reviewer

Electrical/Electronic Manufacturing, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gofrugal logo

Gofrugal

Gofrugal | A Truely POS

Reviewed 4 years ago

Gofrugal | A Truely POS, user friendly software

Pros

easy to use good customer support friendly behavior of tech support members Cheap in cost Inventory management E invoice feature is good and easy to use

Cons

no phone support, need edit option in transfer out screen but overall experience with this software is good for us !

Vendor response

Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.

PP
AvatarImg

Pravin P.

Food Production, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gofrugal logo

Gofrugal

Best HQ software.

Reviewed 4 years ago

The software is good. Service is excellent.[SENSITIVE CONTENT HIDDEN] helped to select the proper application. Also helped to close the deal. Very good person indeed. [SENSITIVE CONTENT HIDDEN] helped with implementation.

Pros

POS, material management, reports. The software has everything needed by an entrepreneur.

Cons

Not a single complaint yet. Service is good.

Vendor response

Thanks so much for your feedback! We're really glad that you are enjoying our product and service.

Aj
AvatarImg

Albert j.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Gofrugal logo

Gofrugal

Easy to Use, Good Software

Reviewed 10 years ago

Excellent retail pos software for all type of business. Billing made easy and faster.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thanks for your review about GoFrugal Retail software.

RC
AvatarImg

Rafai C.

Pharmaceuticals, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Gofrugal logo

Gofrugal

Wonderful software

Reviewed 4 years ago

We are using many versions of Gofrugal software for more than a decades and I personally recomended few of my associates.

Pros

It is a bundle of great solution, include POS, accounting, reports and snap shot view for busy managers.we

Cons

Nothing I found in this software that I can say "I like least"

Vendor response

Thanks so much for your feedback! We're really glad that you are enjoying our product and service.

VC
AvatarImg

Vikramjit C.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gofrugal logo

Gofrugal

A complete data management package.

Reviewed 4 years ago
Pros

Gofrugal Retail POS is just not an ordinary accounting or POS software. It is a Digital Platform for all kind of Data Management Options. Growth of any business hides in its 'Data' which is securely and efficiently maintained by this software. I always recommend Gofrugal who wants to develop their business.

Cons

No cons find yet. (within an experience of 2 years.)

Vendor response

Thanks so much for your feedback! We're really glad that you are enjoying our product and service.

KG
AvatarImg

Kalyani G.

Retail, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Gofrugal logo

Gofrugal

Good

Reviewed 4 years ago

Customer support not apt, unable to reach the team. Feeling tired of unsolved queries Live chats are going on for long, quick solutions look magical to me now. Or I am not sure if I am spending too much time with your software and coming across more problems

Pros

Hq is a much needed feature for a retail chain like ours for consolidated figures. Great help in micro management

Cons

Mismatch of data between hq and pos Unable to get rid of inactive data hence perfomance issue and long loading

Vendor response

Dear Ms Kalayani, We'd just like to thank you for taking the time to write this review. We feel sad by going through the comments, our team member will reach you and update the plan of action on the feedback shared from your side. Assuring you best of services.

RK
AvatarImg

Rajender Kumar H.

Retail, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gofrugal logo

Gofrugal

Easy to use and quick to learn

Reviewed 7 years ago
Pros

The software is very easy to use. You require little to no knowledge of computers to use it. If this is going to be your first POS you will definitrly enjoy using it.

Cons

The service which is mostly online can be an issue sometimes as the operators don't usually understand your issue.

RR
AvatarImg

Ravindra R.

Supermarkets, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gofrugal logo

Gofrugal

BOOST YOUR SALES AND GROWTH

Reviewed 4 years ago
Pros

Using true pos saas based product for my fertilizer business also using its whatsnow app that is very helpful to the owner. as we are very much updated all the time with the store sales and other operations.

Cons

Sometimes its offline work little slow other wise no issue

AvatarImg

Verified reviewer

Computer Software, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gofrugal logo

Gofrugal

Representng GoFrugal in Kenya and other African Countries as implementing Partners

Reviewed 5 years ago
Pros

GoFrugal software is a complete and a comprehensive POS solution for many verticals, we have represented GoFrugal for over 5 years now and have found this software to be a 360 degrees solution, The support has been exceptional, special mention to the team whose 24x7 support has been excellent and above PAR The most impressive part of this software is there is always newer innovations, ease of use and user friendly. We will continue to represent GoFrugal in the future and have undertaken that we will not be representing any other POS developer as we get what our clients need

Cons

Very Rare and hardly any bugs come up and these are also attended to rapidly on a 24x7 support and the development team

sg
AvatarImg

sri g.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Gofrugal logo

Gofrugal

Retail Software - www.gofrugal.com

Reviewed 10 years ago

I am extremely satisfied by GoFrugal retail software because I have already experienced with 2 local software for my shop but I am not satisfied so finally I tried GoFrugal POS and I got a complete solution for my store billing, Inventory tracking, customer loyalty management, tax calculation and more.

Pros

No pros were added to this review

Cons

No cons were added to this review

SA
AvatarImg

Sorabh A.

Retail, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gofrugal logo

Gofrugal

GoFrugal is the Best

Reviewed 4 years ago

Product is good, but as i mention RPOS ticket management needs to be less annoying for customer. Please assign a single support agent or atleast capture history of issue for the new agent to review and then connect with customer. Example softwares like sales force, Freshworks capture history of customer issue properly and be it any agent they all talk to customer from last communication thread. RPOS is used by NON IT people with basic IT knowledge, hence things should be made easier for trouble shooting issues at POS.

Pros

There are a lot of features which i like about the software. The best one which i like is Go Sure App for Stock Taking and Audit. I would also like to highlight the HQ, which is an awesome feature. The team of HQ support is amazing and well qualified to solve the issues. SPECIAL THANKS to [SENSITIVE CONTENT HIDDEN] for their best support.

Cons

I think every thing is fine. Issue Management of RPOS with RPOS Support Team could be improved. My Experience is that i have to explain the whole issue again to the support team as the support agent changes every time.

GG
AvatarImg

Gaurav G.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Gofrugal logo

Gofrugal

Poor Design, Inflexible Service, Poor Retainership

Reviewed 9 years ago

I have a startup company(a restaurant in Gurgaon) and purchased GoFrugal POS on annual contract. The first call from Gofrugal, Selling of software, Sales and setup was done as swift as possible. I was impressed. The first bummer was when I had to avail software training within 1-2 weeks, else my "training period" will expire and I will have to pay for software training later. The software training...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Dear Mr. Gaurav, We are sorry that we haven't met your expectations. Delighting & serving customers with transparency has been at the heart of GoFrugal. We are the first to introduce a myGoFrugal app for our customers to help raise support tickets, check resolution timelines, chat, re-open or escalate and rate the experience. You can download it for free - from Play store and App store You purchased...