Tipalti Reviews

- The product is clean, simple and easy to use, which makes the implementation easier - There's an option to have a full dialog about the purchase with no involvement of other forms of communication - User onboarding is fast

Would like to have more control as an admin in the system - approval flow, optional fields etc.

I like the new ACH Debit feature that allows us to save time from manually transferring funds from our bank to Tipalti. This saves us a great deal of time! I also appreciate being able to create unique Payee ID's.

One of the issues I have is when you need to cancel an approval request, you are not able to let the approver know that the request has been cancelled. I It would be nice to be able to add bills to a payment order that has already been scheduled. No option to chat with the Support team when needing to reach out to them. It appears the only way to reach them is via email.

Tipalti streamlines payment processing for businesses, automating many of the manual processes associated with making global payments, such as tax compliance, payment reconciliation, and payment tracking, supports a wide range of payment options, including ACH, wire transfers, PayPal, and checks, allowing businesses to choose the payment method that works best for their needs, provides detailed reports on payment activity, giving businesses a comprehensive view of their payment processes and helping them identify areas where they can improve.

Can be expensive, particularly for smaller businesses with limited budgets. Limited customization: While Tipalti provides a wide range of payment options, the software offers limited customization options, which may make it less flexible for businesses with specific needs.

The software is very user friendly and automated.

Having to fund our Tipalti account to pay vendors.

Hi Dylan, We greatly appreciate your positive review of the product! The user-friendliness and automation capabilities are where we hang out hat, and I'm glad that you're finding value with us. Your feedback on the payments is also appreciated and I am passing it on so that we can continue to prioritise these enhancement ideas.

intuitive, easy to implement, flexible and has cool UI! Support is quick.

Approve is growing startup and they are missing some features as admin page but they are delivering new features very fast .

Our researchers love the lower fees compared to just PayPal payments and the variety of money transfer choices. It's dependable and our researchers get paid in a dependable manner. The ability to capture payment details and tax forms without the headache of PCI compliance has been a big help for us.

Sometimes it would be nice if more of the configuration options were available in the actual application. There are some choices and options that are not easily known unless you go back and forth with support.

With Tipalti, it's simple to view the status of payments and invoices right away. Time and money are saved by having a single payment run for both domestic and international payments. Having a 100% paperless payables procedure is wonderful. The software handles processing invoices and paying vendors with relative ease when used independently.

One of my issues is that it is impossible to alert the authorizer that an approval claim has been made but been refused. If invoices could be included in a pending payment order, customers could readily track the status. The cost is not cheap. The implementation process takes some time. But once you board, the journey is incredible.

We love that it integrates well into our current system and it scales up extremely well to our 500+ employees.

Once in a while we experience delays in processing tax forms but because this is used so rarely, it often is not a problem. Thankfully, deployment and operation go through swiftly.

I used this Software for my payment Operations. It is very easy to use. Wide range of accessibility. Easy to access. Wide range of services. The Distrokid huge music distribution site also use Tipalti fro payment processing. Easy to use. Hassle free Procedure.

Sometime it take bit more time to process payment otherwise it is great option for payment processing.

Simplifies the payment process, while supporting statutory compliance and all at a very reasonable cost.

We could use improved standardized reporting, but all data can be easily exported and manipulated for reporting..

We use Tipalti for AP and it is working great as they provide great approval work flow and payment process.

One of the issues is reporting as Tipalti provide only hand full of standard reports.

it really helped me in my sales work. I saw its effect in my account works. I'm sure users will be satisfied.

Except for a few minor mistakes, I just found the customer service flawed, other than that it was a good experience.

The product is very easy to use, and the integration was very easy (including great help from the team!). It features a centralized and searchable vendor portal for all vendor data in an easy-to-use interface, and completes it with an automated vendor on-boarding process - which makes life super easy. The product also allows me to easily set up standardized PR and PO processes to streamline the end-to-end procurement cycle, which is a huge help.

The feature I lacked most was automated file uploading. Currently, you have to manually upload files into the system each time. However, I've discussed with the team and they are working on it so very hopeful!

I've used Tipalti for the last three months. It's straightforward to manage and has allowed me to pay hundreds of new contractors located in different part of the world allowing them to choose between multiple payments methods for a reasonable fee. I love that contractors can create their own account by filling out their personal, tax and bank information, I can customize the app for them to receive notifications of the status of their payments. The invoice feature is one of the most valuable to me and has allowed me to streamline the process. Customer support is excellent.

The only problems I have is that fee contractors needed to make several attempts to sign in and register in the platform for the first time; also the system does not prevent them from uploading the same invoice more than once. I would like to have the feature to create contractors massively; customer support helps me with this.

Approve makes the procurement process super simple. It is extremely easy to implement, has a flexible and accurate approval flow and contains all the exact features a valid process needs without the complexity of other tools in its domain. Above all it is very user friendly, providing its users a great and painless experience.

We as early adopters encountered the natural teething pains of a brand new system. Still, we found an extremely supportive team at approve ready to cope with any problem or issue. It was definitely worth it.

Clarity of processes, easy and intuitive UX, flexible workflows, great team

reporting interface needed some improvements, approval matrix set up was not fully available, but it's supposed to be resolved soon. Netsuite integration was not seamless at the beginning, but the team made all possible efforts to resolve it.

Helps keep me aware of pending approvals and has all of the relevant data points displayed so that I don't have to go back to our CRM to confirm.

Nothing really comes to mind as the system has always been reliable i.e. have never experienced downtime or had any connectivity issues.

Hi Roger, Your positive review for us is really greatly appreciated! It's amazing to note that you have no "cons" with using Tipalti, and we hope to continue that as we build toward even more user-friendliness and excellence with the product. Thank you!

Tipalti is very user friendly and easy to review and approve invoices, along with adding and adjust approval workflows. The reporting capabilities are very useful and easy to run as well.

The implementation was a bit challenging, switching from bill.com to Tipalti but that's expected when transitioning to most products.

Hi Taylor, Thank you so much for the strong and positive review! We are super thrilled that you are finding the product easy to use, as well as making great use of the reporting capabilities! Our team appreciates your business, as well as your positive review.

Overall simplicity and provides a good tracking, invoices and payment status.

Just a small improvement: once payments are submitted to the 2 approvals, if only one person has approved, I'm not able to see which one it is, so I have to solicit both

Easy to use, historic invoices are easy to access and review. User interface is de-cluttered and user friendly

Not much, for the features I use the software performs fine.

The platform is very friendly and intuitive to use, the onboarding process facilitates compliance and international payments are good

Fees are high and partial payments are not available

I like how easy it is to import and manage payees in Tipalti.

I would like to have the ability to search for payees by email. Additionally, at times we're struggling with duplicate records since duplicate detection is based on ID and email.

The ability to send low cost wire transfers (comparing to other payment providers) to almost 200 countries

It is impossible to have multiple balances (USD, EUR, GBP etc.). The fees for currency conversion are high.

Thank you for your super positive review of our product! I have also passed your feedback along to our product team regarding multiple currency balances. We're glad that you're getting so much value as a Tipalti user!

The software is very accessible and the support team has been very supportive when it comes to some concerns about the product.

It is a bit pricey, but it will worth the price for its how it is useful

What I have liked the most is its ability to automate and simplify my affiliate payments. With this platform the entire process has become much more efficient and effortless. I love how I can easily integrate my existing affiliate system like LinkTrust or HasOffers and seamlessly sync payments.

The initial time it takes to set up and get familiar with the platform being a complete solution for affiliate payments, it can take some time to understand all the functionalities and features available.