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Tipalti

Finance automation that cuts 80% of your manual finance work

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(58)

Tipalti Reviews

Overall rating

4.7

/5

127

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.94/10

Reviews by rating

Pros and cons

The software does what it promises and has been a great asset to our business model.
I love how I can easily integrate my existing affiliate system like LinkTrust or HasOffers and seamlessly sync payments.
Allows an easy approval of PRs with a friendly and fast UI that provides all the context I need for approval.
The most issue of this is that lack of immediate images , so users are unable to generate their own check image to examine.
Weve been using it for so many years and we have no intention in switching to a different software.
The only downside is the reconciliation report can be a bit difficult to work with in terms of bank reconciliations, etc.
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127 reviews

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Ehud T.

Computer Software, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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An easy and elegant solution for one of the biggest pains a finance department gas

Reviewed 3 years ago
Pros

- The product is clean, simple and easy to use, which makes the implementation easier - There's an option to have a full dialog about the purchase with no involvement of other forms of communication - User onboarding is fast

Cons

Would like to have more control as an admin in the system - approval flow, optional fields etc.

CH
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Catina H.

Investment Management, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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My POINT of view...

Reviewed 3 years ago
Pros

I like the new ACH Debit feature that allows us to save time from manually transferring funds from our bank to Tipalti. This saves us a great deal of time! I also appreciate being able to create unique Payee ID's.

Cons

One of the issues I have is when you need to cancel an approval request, you are not able to let the approver know that the request has been cancelled. I It would be nice to be able to add bills to a payment order that has already been scheduled. No option to chat with the Support team when needing to reach out to them. It appears the only way to reach them is via email.

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John S.

Marketing and Advertising, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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A payment automation solution that helps businesses manage their payment processes more efficiently.

Reviewed 7 months ago

Tipalti is a robust payment automation solution that can help businesses manage their global payment processes more efficiently.

Pros

Tipalti streamlines payment processing for businesses, automating many of the manual processes associated with making global payments, such as tax compliance, payment reconciliation, and payment tracking, supports a wide range of payment options, including ACH, wire transfers, PayPal, and checks, allowing businesses to choose the payment method that works best for their needs, provides detailed reports on payment activity, giving businesses a comprehensive view of their payment processes and helping them identify areas where they can improve.

Cons

Can be expensive, particularly for smaller businesses with limited budgets. Limited customization: While Tipalti provides a wide range of payment options, the software offers limited customization options, which may make it less flexible for businesses with specific needs.

DB
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Dylan B.

E-Learning, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great product!

Reviewed 2 years ago
Pros

The software is very user friendly and automated.

Cons

Having to fund our Tipalti account to pay vendors.

Vendor response

Hi Dylan, We greatly appreciate your positive review of the product! The user-friendliness and automation capabilities are where we hang out hat, and I'm glad that you're finding value with us. Your feedback on the payments is also appreciated and I am passing it on so that we can continue to prioritise these enhancement ideas.

DA
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Dana A.

Computer Networking, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Approve.com is an example why you would rather buy a saas solution then build one

Reviewed 3 years ago

Approve .com has a great team of people, they understand the business of purchasing very well. the product has a NS interface which was very fast to implement. I love it!

Pros

intuitive, easy to implement, flexible and has cool UI! Support is quick.

Cons

Approve is growing startup and they are missing some features as admin page but they are delivering new features very fast .

EB
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Eric B.

Legal Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great way to pay worldwide

Reviewed 7 years ago

We've used Tipalti since their early days and have been very happy with the services and features. I was looking for a way to pay our research contractors who live worldwide. We've paid people in more than 100 countries and with that needed to improve the efficiency of the process. We also had a concern that our worldwide payments are in compliance with money transfer regulations. Tipalti brought a terrific money transfer solution that's very efficient and supports a variety of payment options. We implemented Tipalti into our payment process and have since transferred millions of dollars worldwide.

Pros

Our researchers love the lower fees compared to just PayPal payments and the variety of money transfer choices. It's dependable and our researchers get paid in a dependable manner. The ability to capture payment details and tax forms without the headache of PCI compliance has been a big help for us.

Cons

Sometimes it would be nice if more of the configuration options were available in the actual application. There are some choices and options that are not easily known unless you go back and forth with support.

AR
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Verified reviewer

Computer Software, 501-1,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Tipalti - A Made Easy payment gateway

Reviewed 7 months ago

I was particularly concerned about whether the rules governing money transfers applied to our international payments. Tipalti introduced a fantastic money transfer solution that is extremely effective and accommodates a range of payment methods. By integrating Tipalti into our payment procedure, we have sent millions of dollars overseas. Tipalti has greatly reduced the amount of time I spend processing invoice payments.

Pros

With Tipalti, it's simple to view the status of payments and invoices right away. Time and money are saved by having a single payment run for both domestic and international payments. Having a 100% paperless payables procedure is wonderful. The software handles processing invoices and paying vendors with relative ease when used independently.

Cons

One of my issues is that it is impossible to alert the authorizer that an approval claim has been made but been refused. If invoices could be included in a pending payment order, customers could readily track the status. The cost is not cheap. The implementation process takes some time. But once you board, the journey is incredible.

AR
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Verified reviewer

1,001-5,000 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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An extremely easy to use software that has helped improve our productivity & communication

Reviewed 5 years ago
Pros

We love that it integrates well into our current system and it scales up extremely well to our 500+ employees.

Cons

Once in a while we experience delays in processing tax forms but because this is used so rarely, it often is not a problem. Thankfully, deployment and operation go through swiftly.

AR
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Verified reviewer

Music, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The solution to Payment Problems

Reviewed 2 years ago

Very great experience. Very wide features.

Pros

I used this Software for my payment Operations. It is very easy to use. Wide range of accessibility. Easy to access. Wide range of services. The Distrokid huge music distribution site also use Tipalti fro payment processing. Easy to use. Hassle free Procedure.

Cons

Sometime it take bit more time to process payment otherwise it is great option for payment processing.

JP
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Joel P. G.

Insurance, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent software product, sales and customer support.

Reviewed 5 years ago
Pros

Simplifies the payment process, while supporting statutory compliance and all at a very reasonable cost.

Cons

We could use improved standardized reporting, but all data can be easily exported and manipulated for reporting..

VP
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Vilim P.

Health, Wellness and Fitness, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Tipalti review

Reviewed a year ago

Overall Tipalti is great software and help us with our AP processl.

Pros

We use Tipalti for AP and it is working great as they provide great approval work flow and payment process.

Cons

One of the issues is reporting as Tipalti provide only hand full of standard reports.

AY
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Ahmet Yakup E.

Marketing and Advertising, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Useful App

Reviewed a year ago
Pros

it really helped me in my sales work. I saw its effect in my account works. I'm sure users will be satisfied.

Cons

Except for a few minor mistakes, I just found the customer service flawed, other than that it was a good experience.

PB
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Peleg B.

Financial Services, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product - huge time saver!

Reviewed 3 years ago

First and foremost - it helped us decrease request processing time and remove hundreds of email threads per month. That alone is a worthwhile reason (bureaucracy is a speedbump for businesses). It also gave us a window to look into vendor performance and spend patterns - which help us make the processes more efficient. All in all - great product. needs a little adjustment for full automation but will highly recommend!

Pros

The product is very easy to use, and the integration was very easy (including great help from the team!). It features a centralized and searchable vendor portal for all vendor data in an easy-to-use interface, and completes it with an automated vendor on-boarding process - which makes life super easy. The product also allows me to easily set up standardized PR and PO processes to streamline the end-to-end procurement cycle, which is a huge help.

Cons

The feature I lacked most was automated file uploading. Currently, you have to manually upload files into the system each time. However, I've discussed with the team and they are working on it so very hopeful!

DS
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Diana S.

Marketing and Advertising, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great tool to make multiple payments

Reviewed 5 years ago
Pros

I've used Tipalti for the last three months. It's straightforward to manage and has allowed me to pay hundreds of new contractors located in different part of the world allowing them to choose between multiple payments methods for a reasonable fee. I love that contractors can create their own account by filling out their personal, tax and bank information, I can customize the app for them to receive notifications of the status of their payments. The invoice feature is one of the most valuable to me and has allowed me to streamline the process. Customer support is excellent.

Cons

The only problems I have is that fee contractors needed to make several attempts to sign in and register in the platform for the first time; also the system does not prevent them from uploading the same invoice more than once. I would like to have the feature to create contractors massively; customer support helps me with this.

YM
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Yehuda M.

Marketing and Advertising, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Taboola

Reviewed 3 years ago
Pros

Approve makes the procurement process super simple. It is extremely easy to implement, has a flexible and accurate approval flow and contains all the exact features a valid process needs without the complexity of other tools in its domain. Above all it is very user friendly, providing its users a great and painless experience.

Cons

We as early adopters encountered the natural teething pains of a brand new system. Still, we found an extremely supportive team at approve ready to cope with any problem or issue. It was definitely worth it.

DB
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Dina B.

Market Research, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Bringing order to chaos

Reviewed 3 years ago

Approve is the game-changer we were looking for in our quest to relieve several pain points - we didn't have a clear requisition flow and as the company grew it became an issue. Approvals by email, lack of visibility into available budgets and not being able to know your Budget status on the spot created a lot of problems. Our previous attempts to implement requisition/procurement solutions failed either due to the over-complexity of the widely familiar tools or due to lack of features in "lighter" products. Approve is just the right solution for us - it's SaaS, it's easy to use, it's intuitive. Their start-up,"can do" approach made them a great partner for us.

Pros

Clarity of processes, easy and intuitive UX, flexible workflows, great team

Cons

reporting interface needed some improvements, approval matrix set up was not fully available, but it's supposed to be resolved soon. Netsuite integration was not seamless at the beginning, but the team made all possible efforts to resolve it.

RC
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Roger C.

Real Estate, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Tipalti's Approval Process

Reviewed 2 years ago
Pros

Helps keep me aware of pending approvals and has all of the relevant data points displayed so that I don't have to go back to our CRM to confirm.

Cons

Nothing really comes to mind as the system has always been reliable i.e. have never experienced downtime or had any connectivity issues.

Vendor response

Hi Roger, Your positive review for us is really greatly appreciated! It's amazing to note that you have no "cons" with using Tipalti, and we hope to continue that as we build toward even more user-friendliness and excellence with the product. Thank you!

TM
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Taylor M.

Health, Wellness and Fitness, 1,001-5,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Tipalti - Great AP System!

Reviewed 2 years ago

Paying bills on time and adding the proper approval workflows. Tipalti has solved both of these.

Pros

Tipalti is very user friendly and easy to review and approve invoices, along with adding and adjust approval workflows. The reporting capabilities are very useful and easy to run as well.

Cons

The implementation was a bit challenging, switching from bill.com to Tipalti but that's expected when transitioning to most products.

Vendor response

Hi Taylor, Thank you so much for the strong and positive review! We are super thrilled that you are finding the product easy to use, as well as making great use of the reporting capabilities! Our team appreciates your business, as well as your positive review.

AI
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Alessandro I.

Marketing and Advertising, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Lean payment management

Reviewed 3 years ago
Pros

Overall simplicity and provides a good tracking, invoices and payment status.

Cons

Just a small improvement: once payments are submitted to the 2 approvals, if only one person has approved, I'm not able to see which one it is, so I have to solicit both

AD
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Antonio D.

Information Services, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to use, feature rich software suite

Reviewed a year ago
Pros

Easy to use, historic invoices are easy to access and review. User interface is de-cluttered and user friendly

Cons

Not much, for the features I use the software performs fine.

DC
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Diana C.

Information Technology and Services, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Tipalti User

Reviewed 3 years ago

I think that technical support has improved and our inquiries have been attended promptly. I'm happy with the service

Pros

The platform is very friendly and intuitive to use, the onboarding process facilitates compliance and international payments are good

Cons

Fees are high and partial payments are not available

AA
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Athina A.

Computer Software, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Reliable and Easy-to-Use Service

Reviewed 3 years ago

We've been using the service for a little over a year now, often processing hundreds of payments per week, and so far haven't faced any crucial difficulties that we weren't able to overcome. The Tipalti team is quite easy to contact too. So far it's a pretty smooth experience!

Pros

I like how easy it is to import and manage payees in Tipalti.

Cons

I would like to have the ability to search for payees by email. Additionally, at times we're struggling with duplicate records since duplicate detection is based on ID and email.

EK
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Eugene K.

Telecommunications, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Regarding Tipalti experience

Reviewed 2 years ago

Tipalti helps us to send with ease the majority of wire transfers

Pros

The ability to send low cost wire transfers (comparing to other payment providers) to almost 200 countries

Cons

It is impossible to have multiple balances (USD, EUR, GBP etc.). The fees for currency conversion are high.

Vendor response

Thank you for your super positive review of our product! I have also passed your feedback along to our product team regarding multiple currency balances. We're glad that you're getting so much value as a Tipalti user!

AQ
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Areane Q.

Retail, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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User Friendly Software

Reviewed 5 years ago
Pros

The software is very accessible and the support team has been very supportive when it comes to some concerns about the product.

Cons

It is a bit pricey, but it will worth the price for its how it is useful

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Liliana a.

Marketing and Advertising, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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This platform has completely transformed my affiliate payment process

Reviewed 4 months ago

Since I started using this platform to manage my affiliate payments, I have noticed a significant improvement in the efficiency and automation of my process.

Pros

What I have liked the most is its ability to automate and simplify my affiliate payments. With this platform the entire process has become much more efficient and effortless. I love how I can easily integrate my existing affiliate system like LinkTrust or HasOffers and seamlessly sync payments.

Cons

The initial time it takes to set up and get familiar with the platform being a complete solution for affiliate payments, it can take some time to understand all the functionalities and features available.