Token of Trust Pricing, Features, Reviews & Alternatives

Token of Trust

Identity verification solution for safe online transactions

5.0/5 (8 reviews)

Token of Trust overview

What is Token of Trust?

Token of Trust is a cloud-based anti-money laundering solution designed to help online merchants authenticate data and validate the identity of individuals via multi-factor and photo ID verification. It collects information from multiple sources in a unified database, letting users associate behavior with real and identifiable people.

Key features of Token of Trust include risk assessment, identity verification, politically exposed person (PEP) screening, behavioral analytics, transaction monitoring, and watch lists. The online activity verification tool allows teams to gather static and dynamic identity information in order to spot fraudulent activities. Its real world verification module enables organizations to accept scanned government photo identities using the device’s camera and analyze documents for verification.

Token of Trust stores and encrypts photo ID verification data temporarily to aid in the analysis process, allowing teams to discard information upon completion of verification. The platform sends two-factor SMS verification notifications to mobile devices, and helps institutes check if someone is a verified user via credit or debit card details.

Token of Trust utilizes location details and risk and confidence indicators to facilitate international identity verification and digital footprint analysis. Plus, with API access and embeddable trust summaries, staff members can use custom business logic to run verification rules.
tokenoftrust.com

Pricing

Value for money
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Devices

Business size

S
M
L

Markets

United States, Canada, Germany, Mexico

Supported languages

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Token of Trust screenshot: Token of Trust identity verification
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Token of Trust user reviews

Excellent
8

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  4.8
  4.9
  5.0
Nayiem W.

A turnkey international KYC/AML solution that our users love!

Used daily for 1-2 years
Reviewed 2019-01-07
Review Source: Capterra

Our company has been using Token of Trust for KYC/AML on our payments and rewards platform as well as for investors for over a year. We use their document verification, facial verification, online activity verification and reputation reports in customer due-diligence. We’ve explored other options that are sometimes more affordable, but we’ve always find that Token of Trust provides the best value.

Pros
Our users who get verified by Token of Trust like how simple the interface is and appreciate the security and privacy measures that are taken when handling their personal information. Our users are from all over the world and good international KYC/AML solutions are few and far between — Token of Trust stands above the rest.

Cons
Not much to dislike. Whenever we've had feature requests and ideas for improvement the Token of Trust team has always been really responsive — their product improvements moves along very quickly considering the robustness of the platform.

Response from Token of Trust


Thanks for the lovely and detailed review! We're always very excited to hear client feedback and appreciate you taking the time to leave yours.

Never hesitate to reach out with any questions or suggestions!

Thanks again,
Kevin

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Laura Gene B.

My Only Regret Is Not Starting Sooner

Used daily for less than 6 months
Reviewed 2020-09-16
Review Source: Capterra

Before using Token of Trust, conducting KYC and AML on our members was daunting — our small team spent countless hours chasing down physical identity documents from our members, following up with them repeatedly, scanning documents, uploading and organising documents in a secure way to meet strict government regulations — all the while, creating headaches for our members. Now that we’ve switched to Token of Trust, all of these essential identity verification functions are handled within the platform and it’s easy to manage. It’s also convenient and easy for our members to use. And especially now, with social distancing and lockdowns due to COVID-19, we’ve been able to move forward with verifying our members from their own home in spite of this added obstacle. After switching to use Token of Trust, our verification turnaround time decreased to 1/30th of the time it previously took and we experienced a 587% total Return on Investment. Most of all, we have peace of mind knowing that KYC and AML is being handled safely and correctly.

Pros
We are a small team with limited resources, so being able to depend on Token of Trust to carry out a crucial part of our governmental compliance with the UK’s Anti-Money Laundering regulations and our company’s GDPR policy has been invaluable. I don’t know where we would be in the process of verifying our members without their service. Token of Trust offers a practical, comprehensive, easy-to-use interface for administrators and a convenient way for members to get verified.

Cons
Our Impact Hub location is based in the UK and our members have a high standard for privacy so KYC & AML as a whole has been difficult for us. But Token of Trust is extremely knowledgeable and tuned into European privacy regulations. They’ve allayed any fears we had related to privacy, reassuring us with prompt replies to our member's privacy questions along the way. They take many steps to protect users’ identity data.

Response from Token of Trust


Laura Gene - We hope that you are well and want to thank you for taking the time to write this review about Token of Trust. We are thrilled to hear the impact that our software and Support team have contributed to your business efficiency and compliance. Giving you the tools to maintain compliance in a smooth and easy way will always be a priority for us and we are happy to help in any way we can, so please never hesitate to call. Overall, we have truly enjoyed our partnership with you!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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WILLIAM G.

Best Value ID Verification

Used weekly for 1-2 years
Reviewed 2020-11-04
Review Source: Capterra

Token of Trust helps us stay compliant without any hassle. We use their identity verification product to stay compliant with various state laws regarding on-line courses and training we offer. We’ve been using the product for about a year and we’re able to verify our students with ease.

Pros
The product is reliable, meets all our compliance criteria, and their team is always on the ball. When we have questions, they’ve always been responsive and they know their stuff. I like that they’re based in the US and that it’s a reputable company that’s easy to get a hold of.

Cons
Sometimes our students don’t understand why they’re required to go through an ID Verification process. If Token of Trust could help us bridge that gap, it’d be really helpful. The only issue which hung us up was dealing with high security computer software at US Nuclear Installations. Understandable.

Response from Token of Trust


William - We are so glad to hear that Token of Trust has brought a greater degree of compliance into your business operations over at Asbestos Online Training! Thank you for taking the time to leave a positive review, and don't hesitate if anything should come up in the future.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Constantinos A.

Token of Trust has been the best KYC and AML system I've used and the customer service is impeccable

Used weekly for 6-12 months
Reviewed 2021-04-02
Review Source: Capterra

The Token of Trust software saves time for the staff at our law firm and puts all of our KYC and AML compliance functions in a single, organized, and easy to use dashboard. Our firm relies heavily on Token of Token and it’s automation of due diligence workflows while onboarding new clients. Not only has Token of Trust freed up more time, but it has also helped increase the speed of onboarding new clients.

Pros
Easy to invite clients to get verified. Clients find the identity verification process to be quite effortless. Tracking the progress clients within the KYC and AML process is easy. The tools are very reliable and always do what we’d expect. Top notch customer service!

Cons
Given that Token of Trust is headquartered in the United States and that our offices are located throughout Europe and the Middle East, we initially had concerns about the company’s response time to support issues — we’ve had ZERO problems with this. Their customer success team is quick to respond when there have ever been any questions.

Response from Token of Trust


Hi Constantinos, We're happy to hear that your law firm has had a positive experience with Token of Trust! Most of all, we're it's great to know that your initial concerns about our operation being on the opposite side of the globe were proven to be false with our support team's responsiveness. If you ever happen to have any suggestions about new features, please don't hesitate to reach out!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Sean A.

Finally an alternative option for online age verification!

Used daily for 6-12 months
Reviewed 2021-03-23
Review Source: Capterra

Over my experience has been amazing!

Pros
To say that support is epic would be an understatement. These guys are on it! They work really hard at having a superior product. The product just works and works well. I love that I have another viable option for online age verification. There was really only one other option. They worked well, but because they were the only place they never worked very hard. For my business, it is required to have age verification at checkout, so I would often get frustrated with the "other guys". TOT actually wants my business. I also like the pricing tier. At the end of the month, I am not hit with a massive bill because we have tons of repeat customers.

Cons
I am not a big fan of how cheery and upbeat [SENSITIVE CONTENT HIDDEN] is! lol. Just kidding. Honestly, I can't really think of a downside to TOT.

Response from Token of Trust


Hi Sean - Thank you for taking the time to write this review! Token of Trust was designed to help online merchants, such as yourself, safely grow their businesses - we are happy to hear that our support team has been epic, and at times, too cheerful! We look forward to growing this partnership! Thank you!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Token of Trust pricing

Contact Token of Trust for pricing details.

Token of Trust features

API
Alerts/Notifications
Customizable Reports
Reporting & Statistics

Accounting (291 other apps)
Accounting Integration (236 other apps)
Activity Dashboard (391 other apps)
Audit Trail (277 other apps)
Billing & Invoicing (363 other apps)
Compliance Management (367 other apps)
Data Import/Export (360 other apps)
Electronic Payments (239 other apps)
Expense Tracking (262 other apps)
Invoice Management (308 other apps)
Invoice Processing (236 other apps)
Multi-Currency (320 other apps)
Recurring/Subscription Billing (231 other apps)
Reporting/Analytics (365 other apps)
Third Party Integrations (347 other apps)
Workflow Management (271 other apps)

Categories

Additional information for Token of Trust

Key features of Token of Trust

  • Behavioral Analytics
  • Identity Verification
  • PEP Screening
  • Passport Verification
  • Photo ID Verification
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