UserWay Accessibility Widget Features

Very easy to set up and add it to my website

Was a bit confused installing it locally, but the support was great help, I just needed to add my local url to the dashboard

I explored various options prior to reaching this decision. What I appreciate about Userway is the simplicity of their process. Their AI, particularly in image naming, exceeded my expectations, even identifying a look-alike for one of our team members! What stood out for me was the transparency and the ability to delve into the details. Unlike other software, Userway provides an immediate and comprehensive list of the fixes made, and it allows you to manually adjust anything and everything. In the inevitable event of the AI making a mistake, Userway empowers you to easily correct and customize as needed. Initially dreading a time-consuming task, I was pleasantly surprised that Userway efficiently handled the majority of the work for our website. Only a few hours of remediation and validation were required, marking a significant success. I needed assistance with the initial setup, and the support team went above and beyond. They were not only quick and helpful but consistently knowledgeable and resourceful!

Can't change the iframe description with Userway, so I couldn't make them accessible with the tool.

I love simple and powerful solutions. Once I discovered the UserWay I haven't looked any other way. I love that by just adding my website link in the search bar and pressing click, within a fragment of time, I am informed about the state of my website when it comes to the legal requirements. The Accessibility Widget it's an incredible, diverse tool, so easy to implement even when you're not tech-savvy and for me there is still so much to explore. Love it!

I have no complaints at the moment. I think the UserWay team is doing an incredible job so am happy to recommend the service/tools further.

With extremely clear instructions, and simple installation, you can have a powerfully accessible website for all of your visitors. This is invaluable software for anyone building websites needing WCAG compliance. It also doesn’t interfere with your code base, thank you UserWay!

There isn’t anything I don’t like about the software. Over the years I have been using their tools, I’ve seen nothing but continued improvements and amazing customer support. They listen to their customers!

I like that the product is easy to install and configure. I also seems to work across the mobile and desktop version pretty seamlessly. I had no issues getting it installed and configured for our website. I like how you can scan the website and get reports to the level of compliance you are meeting.

The only issue I really have is that I am uncertain how much the pro version actually fixes on my website. I can see the reports it generates but do not have a way to validate our ADA compliance, it says I am 97% compliant but have no way to tell if that is accurate or not.

Thank you for taking the time to leave your valuable feedback. The AI-Powered Pro Widget finds and fixes as many WCAG violations as possible and fixes them. However, there are some issues that can’t be remediated via AI like videos. One of our accessibility experts would be happy to discuss the status of your website. Just log into your UserWay Dashboard, click on the chat icon, and ask to speak to an accessibility expert.

It enables 508 Accessibility support for web application. Where the implementation is not perfectly excuted

Reporting for past months should be maintainer Exact issue details should be provided

Ease of setup, use, admin, integration Quality of support Compliance Monitoring

Probably review the features for task management

The thing I liked most about the UserWay Accessibility Widget is its simplicity and effectiveness. As a web developer, I appreciate tools that are easy to implement and use, and the UserWay widget fits the bill perfectly. It seamlessly integrates into both custom WordPress sites and proprietary custom CMS sites, allowing me to provide clients with a straightforward accessibility solution for their websites without hassle. Additionally, the range of accessibility features offered by the widget is impressive, catering to various needs of users with disabilities, including text-to-speech, font and contrast adjustment, keyboard navigation, and compatibility with screen reader software. This comprehensive approach ensures that the websites I develop are accessible to a wide audience, aligning with accessibility standards and regulations.

While my experience with the UserWay Accessibility Widget has been overwhelmingly positive, there are a few minor drawbacks worth mentioning. One aspect that I found slightly limiting is the customization options available within the widget. While the essential accessibility features are well-implemented and customizable to some extent, there may be cases where clients require more advanced customization options to align with their specific branding or user preferences. Additionally, although the widget is generally user-friendly, there could be improvements in the user interface to make certain features more intuitive, especially for clients who may not be as tech-savvy.

The installation process was seamless, even for someone with limited coding experience. The widget provides a straightforward interface where I could easily embed the generated code snippet into my website. The step-by-step instructions were clear, making the entire setup process efficient and hassle-free. One of the standout features of this widget is its commitment to compliance with accessibility standards. It not only meets but exceeds the requirements laid out by WCAG (Web Content Accessibility Guidelines). The widget ensures compatibility with various assistive technologies, making my website accessible to users with disabilities. This commitment to compliance gives me peace of mind, knowing that my website adheres to the highest industry standards.

The user interface of the widget dashboard is intuitive and user-friendly. Navigating through the settings and customizing accessibility features is straightforward. However, there is always room for improvement, and a minor enhancement in terms of organization and layout could make it even more user-centric.

What I like most about the UserWay Accessibility Widget is its ease of use and seamless integration into our website. The widget provides a wide range of accessibility features, ensuring our site is more inclusive. I particularly appreciate how customizable the widget is, allowing us to match its appearance with our site’s design while providing essential accessibility tools.

The one downside I’ve noticed is that some advanced customization options require a paid plan. While the free version is quite powerful, it would be great if more customization features were available without upgrading. The initial setup can also be tricky for those without technical experience, though the support team is helpful.

Many of our clients in healthcare serve vulnerable populations including seniors and those with disabilities. Userway plays an important role in reducing barriers to these populations in the community, by making the websites promoting valuable services accessible to all.

The hundreds of strange/unrelated websites that appear on my list of sites.

The variety of features on the widget, especially that the translation option. Our community has people from many countries so it is great the website can be translated into many languages. When needing help the 24/7 customer service is excellent both in availability and in expertise.

Not knowing exactly what UserWay is doing to my website to make it accessible - however this might be because I haven't really looked at the reports available. Not being able to indicate (via the widget) that translation is possible. People needing a different language don't think they need accessibility options so they don't think to click on the icon for accessibility.

Thank you for your feedback and we are glad to hear you and your community are enjoying the translation feature on the widget. Within the UserWay Dashboard, you can download your widget remediation report to see what the widget is fixing. UserWay also has a suite of solutions to help remediate your source code and improve your accessibility policies and practices. Feel free to reach out to our support team on chat to learn more.

The ease of deployment and maintenance has been great for us. I rarely have to think about compliance or accessibility as UserWay's Widget takes care of all of it!

I can't think of anything that I would ask them to improve on, our experience has been pretty flawless.

UserWay was the very first plugin that I used to allow my clients to have an ADA Compliance website in 2017, and they've only improved over the years. Plus helping you with the cost should any legal issues arise is very attractive.

Nothing. I use this widget to offer ADA Compliance to my customers as well as offering a paid option. I guess the only thing I'd say that's a con is the logo for UserWay is still displayed when I have the paid version.

It works nicely and is easy to set up and understand the different levels of accessibility on the reports.

Would be nice to have guidance on "how" to fix the issues found on the reports. Also, it should be more affordable for those with many websites. If we work with events and bilingual websites using different domains we should be able to use the same subscription.

Thank you for taking the time to leave your detailed feedback. UserWay is a full solution accessibility provider. The Pro-Widget is finding and fixing as many issues it can, while our accessibility scanner tool will give you code-level reporting, recommended actions, and more. You can learn more here: https://userway.org/scanner. We also have a partnership program that may be appropriate for your situation. Learn more here: https://userway.org/partner. As always, our support team is available 24/7 via our live chat at https://manage.userway.org if you have additional questions.

UserWay Accessibility Widget provides a seamless solution to enhance website accessibility. Its easy integration with WordPress makes it incredibly user-friendly. The widget offers a range of customizable features, including font adjustments, keyboard navigation, and screen reader compatibility, ensuring an inclusive browsing experience for all users.

While UserWay Accessibility Widget offers a comprehensive set of accessibility features, some users may find the customization options limited compared to other similar plugins. Additionally, occasional compatibility issues with certain themes or plugins may arise, requiring additional troubleshooting.

ADA compliance, or at least awareness, is becoming more important so a widget like Userway's is nice to have and their customer service has been excellent.

Watering down the features of the free widget - getting rid of the screen reader- is an issue for me and an issue for quite a few of the businesses I work with for many reasons, price included. Though I value their service, and certainly value their right to make money as a business, I feel other options should be explored that getting rid of features.

We do appreciate your feedback. The Pro widget is much more than the screen reader and mainly for the AI-Powered remediations which are necessary for a proper widget screen reader user experience.

It was extremely easy to integrate into our system. It installed super fast and required no outside development and provided us with full compliance. In addition, users who do not need the accessibility plugin can push it to the side, so it does not overlay the site content. It also supports Hebrew and English, which was a great relief.

it just works, not sure I can find a fault...

Thank you for taking the time to leave your feedback. We are happy to hear that you are satisfied and our attention to detail did not go unnoticed. We have more amazing updates coming soon.

It is incredibly easy to deploy and takes little to no effort once it is implemented.

Negative reviews that claim this software is not compliant. Customer Service is also lacking - I feel as though when I do have questions or need assistance - which is very rare... that they always want to upgrade or charge more.

Compatible with WordPress 100%, ease of use, and just works no challenges

I wish that the pricing was more competitive, or that they had so much business that they could lower their rates for a small operator. At present, I'm forced to go full service with a couple key clients, and then white label on most others. Clearly, if I could afford it, I would go full-blown services, across-the-board.

Ease of use and ease of implementation. The system monitors compliance

The multi-language feature should be more obvious

very easy to implement and helps protect our websites with compliance while providing the accessibility tools that some of our guests may need.

Initially I didn't know I could customize the colors or the locations, but support helped me modify things to match our branding.

It's far more affordable than software like Audio Eye and a comparable solution from Accessibee was also more. Using this and other ones in the real world, i notice no difference and if anything i find the userway tool easier to use and more effective.

It doesn't fix everything. you do have to go in and hard code permanent fixes, but the widget lets you know what to focus on as guidelines.

The straightforward installation process made it quick and simple to setup.

How all the pages on the website are listed in the portal, was somewhat confusing at first.