Worldpay Features

Worldpay

Online global payment gateway

3.58/5 (12 reviews)

Worldpay Feature Summary

  • Online payment gateway
  • Online merchant account
  • Integrated website payment page
  • Virtual payment terminal
  • Accept credit & debit cards
  • Fraud & risk management
  • Recurring payments
  • Multi-currency payments
  • Alternative payments
  • Industry solutions
  • Transaction cost optimization
  • Global market optimization
  • Data & analytics
  • Mobile payments

Competitor Feature Comparison

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Recurring/Subscription Billing
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Learn moreCompare App
ACH Payment Processing
Access Controls/Permissions
Benchmarking
Billing & Invoicing
Debit/Credit Card Processing
Electronic Payments
Fraud Detection
In-Person Payments
Mobile Access
Mobile Payments
Monitoring
Multi-Currency
Online Payments
PCI Compliance
Payment Fraud Prevention
Payment Processing
Recurring/Subscription Billing
Reporting/Analytics
Role-Based Permissions
Sales Reports
Transaction History
Visit WebsiteCompare App
ACH Payment Processing
Access Controls/Permissions
Benchmarking
Billing & Invoicing
Debit/Credit Card Processing
Electronic Payments
Fraud Detection
In-Person Payments
Mobile Access
Mobile Payments
Monitoring
Multi-Currency
Online Payments
PCI Compliance
Payment Fraud Prevention
Payment Processing
Recurring/Subscription Billing
Reporting/Analytics
Role-Based Permissions
Sales Reports
Transaction History
Learn moreCompare App

Worldpay Feature Reviews

10 reviewers had the following to say about Worldpay's features:

Kristine T.

Worldpay easy Integration

2018-01-11

Pros

It can process multiple currencies for a web store.

Cons

Their services is a bit expensive for the small business owners and the turn around time to access your money is also slow.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Christine E.

High Fees

2020-01-12

WorldPay has high fees and not very easy or intuitive to use.

Pros

WorldPay was the recommended payment portal from the new website company so they helped set it up initially.

Cons

WorldPay had a couple of different websites for payment acceptance and reporting and could never find anything.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Mandi S.

Helpful Syster

2019-12-05

Worldpay does make our job easier which is a great tool to have and I would recommend this if someone was in the market for this software.

Pros

Worldpay is most helpful to collect info we need to balance our reports each day.

Cons

What we liked least about Worldpay is having to call to speak to someone. This can be very time consuming but necessary at times. Although whenever we have had to call the service has been helpful.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Felicia H.

Great system to integrate with EHR systems

2020-01-03

The only issues that we had was that it did not integrate with our EHR system so it took more steps to enter things into the ledger.

Pros

The system has the ability to save information in a safe and compliant manner so that patients wouldn't have to continuously get out a credit card for us to run a payment.

Cons

You did have to manually enter the payment into the EHR ledger after you took the payment.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Kelly A.

It works fine for what I need, but I don't need much.

2017-08-10

It is an easy and inexpensive option for me as an individual business owner.

Pros

I can generate reports I need quickly to find the information that is important to running my business.

Cons

The software is a bit awkward to get into at first: finding the correct website if it isn't bookmarked, having to jump through a couple of hoops before just getting to the business at hand.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Worldpay


Hi Kelly, Thank you for your positive feedback!

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Tyler G.

Worldpay User Experience

2020-07-06

Worldpay does exactly what I want it to do, and it's NEVER a hassle to use. The reporting is easy to navigate.

Pros

The 4-5 main dropdown options on the top left make navigating the portal very easy. I also find the resources that Worldpay posts on the homepage of the IQ Portal very helpful.

Cons

I use the chat function often if I need help from Worldpay support, however sometimes the chat icon is red instead of green. i understand that that means chat support is unavailable, however oftentimes the icon is red during normal business hours. With this in mind, it might be nice to add some text as you hover over the red icon that gives a reason for chat support being unavailable in that moment. Additionally, I usually receive pretty good support, however there have been times when my support experience has been less than satisfactory. Sometimes the agent that I'm chatting with doesn't really know the answer. It can sometimes feel like I'm speaking with somebody who is as familiar with the portal as I am, when I'm actually looking for an expert to answer my questions confidently.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Robert E.

Double charged everything

2019-02-06

Pros

People working there are friendly and some of them try to help you.

Cons

They created 2 accounts for me even so I never asked for 2 and charred for everything double.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Michelle H.

Professional and helpful

2018-11-27

Pros

Ease of use and up to date information both payments and statements easy to read.

Cons

Not matching up with bank statement, so it takes a while to reconcile

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
BJ P.

Great, Easy Service, Lack of Support on Chargebacks

2019-01-24

Pros

Worldpay is an easy to use terminal credit card processor.

Cons

WorldPay does not contact merchants on chargebacks and offers little support on chargebacks that are pure fraud and customers looking to get something for nothing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Alissa J.

Helpful tool for recreation facilities

2019-10-15

It has been good so far. We have not been using it all that long.

Pros

It makes charging cards easier and more efficient overall.

Cons

It gets annoying when different people pay for one event or item with different cards. That part gets tricky, especially since there is different information to deal with.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more