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Worldpay
Online global payment gateway
(11)
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Value for money rating
2.7
/5
27
Price starts from
19
Per month
Flat Rate
What users say
Price starts from
3
/user
Per year
Pricing model
Free trial
Price starts from
300
/user
Per month
Pricing model
Free trial
Price starts from
240
/user
Per year
Pricing model
Free trial
Price starts from
15500
One-time payment
Pricing model
Free trial
Price starts from
37
Per month
Pricing model
Free trial
Kavindu Githsara K.
Education Management, 11-50 employees
Used daily for 2+ years
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Overall, Worldpay is a reliable payment processing software that offers a wide range of options for businesses looking to accept payments from customers. Its advanced security measures and customizable options make it a valuable tool for businesses of all sizes. However, its cost and limited support may be drawbacks for some users.
Worldpay supports a variety of payment options, making it easy for businesses to accept payments from customers no matter how they prefer to pay. Worldpay uses advanced security measures to ensure that all transactions are safe and secure. This helps businesses protect themselves and their customers from fraud and other security threats. Their use interface is very friendly. That makes it easy for businesses to set up and manage their payment processing system. So far we didn't face any configuration issues. Not only that but also Worldpay offers customizable options that allow us to tailor the payment processing system to our specific needs.
Nothing to complain but they have some limited customer support. They may not always be available when we needed.
David C.
Machinery, 51-200 employees
Used daily for less than 6 months
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I am not happy with the customer service I received from World Pay. the CSR's were polite enough. I was advised I "can't" track your package, which is idiocracy as they could take the initiative to open the UPS tracking app and advise me where my package was. I was advised I "can't" email you a shipping label to correct our shipping error. I am not sure Can't is in my vocabulary when it comes to taking care of a customer. It obviously is a word that World Pay embraces with taking care of their customers.
My machine went down after the first time used.
I used my machine one time. On my second attempt the machine became unrecognized.. which means you have to get a new machine. I contacted the number on the back of the machine. I spoke with the customer service person. I advised the CSR that my IT department had given me a machine that was originally assigned to another branch in our business. I gave the CSR the information about where it was originally...
Josh P.
Building Materials, 11-50 employees
Used daily for 2+ years
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Not a terrible option but needs to catch up to the competition. If they can no longer compete on price they will be in trouble.
In the beginning rates were cheaper than any other provider.
Customer service is basically non existent and the payment portals both customer facing and internal are in need of an overhaul
Robert E.
Food & Beverages, 1-10 employees
Used weekly for 1-2 years
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People working there are friendly and some of them try to help you.
They created 2 accounts for me even so I never asked for 2 and charred for everything double. I'm fighting them sine 2 weeks and had to waste several hours with the customer service there ( it took 3 phone calls until they figured out they created 2 account. Furthermore they changed my plan without asking me or informing me to a more expensive plane.
Kristine T.
1-10 employees
Used other for 2+ years
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Worldpay is easy to integrate with on demand software. It can process multiple currencies for a web store. It is fast and secured and hardly no down time.
Their services is a bit expensive for the small business owners and the turn around time to access your money is also slow.
David B.
Computer & Network Security, 1-10 employees
Used weekly for less than 6 months
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Good
The Ease of Use. I was testing it out for a client
Cost, Some have a little better price for the software