Trimble Cityworks - 2026 Pricing, Features, Reviews & Alternatives

CityWorks is a cloud-based solution designed to help local governments and utility agencies manage capital assets, workflows, communication, licensing, and permits. The GIS-centric platform lets users record infrastructure data in a geodatabase, monitor historical work, identify associated costs, and schedule preventative maintenance.

Key features of CityWorks include work order management, budgeting, permit issuance, code enforcement, equipment maintenance, and compliance management. Assets can be grouped according to various parameters such as age, type, location, and more, allowing agencies to create maintenance activities, build map visualizations, track active/overdue work orders, and share information with associated staff members.

CityWorks enables local governments to streamline business processes by using custom template designs for sharing and displaying information associated to specific departments. Using complex calculation types, users can handle assessments for cases, permits, and applications, streamlining workflows for staff members.

CityWorks helps users gain insight into operations by creating detailed reports, generating daily/yearly budgets, and defining key performance indicators (KPIs). With graphics and heat maps, teams can prioritize capital improvement funding and communicate risk analytics with efficiency.