extendedReach Features

extendedReach

Foster care management for child placement agencies

4.93/5 (14 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Administrative Reporting
Alerts / Escalation
Applicant Tracking
Appointment Management
Assessment Management
Attendance Management
Billing & Invoicing
Calendar Management
Case Management
Case Notes
Certification & Licensing
Child Welfare Management
Client Management
Client Portal
Collaboration Tools
Communication Management
Contact Database
Contact Management
Customizable Fields
Customizable Forms
Customizable Reports
Dashboard Creation
Data Import/Export
Document Management
Document Storage
EDI
Electronic Payments
Electronic Signature
Email Alerts
Employee Management
Forms Management
Geographic Maps
Goal Setting / Tracking
HIPAA Compliant
Historical Reporting
Incident Management
Monitoring
Multi-Location
Program Management
Progress Reports
Progress Tracking
Project Management
Project Time Tracking
Real Time Reporting
Records Management
Referral Management
Referral Tracking
Registration Management
Reminders
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
SSL Security
Scheduling
Search/Filter
Self Service Portal
Status Tracking
Summary Reports
Task Management
Time Tracking
Training Management
Volunteer Management
Website Integration
Website Management
Workflow Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Administrative Reporting
Alerts / Escalation
Applicant Tracking
Appointment Management
Assessment Management
Attendance Management
Billing & Invoicing
Calendar Management
Case Management
Case Notes
Certification & Licensing
Child Welfare Management
Client Management
Client Portal
Collaboration Tools
Communication Management
Contact Database
Contact Management
Customizable Fields
Customizable Forms
Customizable Reports
Dashboard Creation
Data Import/Export
Document Management
Document Storage
EDI
Electronic Payments
Electronic Signature
Email Alerts
Employee Management
Forms Management
Geographic Maps
Goal Setting / Tracking
HIPAA Compliant
Historical Reporting
Incident Management
Monitoring
Multi-Location
Program Management
Progress Reports
Progress Tracking
Project Management
Project Time Tracking
Real Time Reporting
Records Management
Referral Management
Referral Tracking
Registration Management
Reminders
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
SSL Security
Scheduling
Search/Filter
Self Service Portal
Status Tracking
Summary Reports
Task Management
Time Tracking
Training Management
Volunteer Management
Website Integration
Website Management
Workflow Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Administrative Reporting
Alerts / Escalation
Applicant Tracking
Appointment Management
Assessment Management
Attendance Management
Billing & Invoicing
Calendar Management
Case Management
Case Notes
Certification & Licensing
Child Welfare Management
Client Management
Client Portal
Collaboration Tools
Communication Management
Contact Database
Contact Management
Customizable Fields
Customizable Forms
Customizable Reports
Dashboard Creation
Data Import/Export
Document Management
Document Storage
EDI
Electronic Payments
Electronic Signature
Email Alerts
Employee Management
Forms Management
Geographic Maps
Goal Setting / Tracking
HIPAA Compliant
Historical Reporting
Incident Management
Monitoring
Multi-Location
Program Management
Progress Reports
Progress Tracking
Project Management
Project Time Tracking
Real Time Reporting
Records Management
Referral Management
Referral Tracking
Registration Management
Reminders
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
SSL Security
Scheduling
Search/Filter
Self Service Portal
Status Tracking
Summary Reports
Task Management
Time Tracking
Training Management
Volunteer Management
Website Integration
Website Management
Workflow Management
Visit WebsiteCompare App

Mobile apps

iOS App


6 reviews

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

extendedReach Feature Reviews

12 reviewers had the following to say about extendedReach's features:

Anonymous
( company, 51-200 employees)

Our agency has had a great experience with extendedReach.

2018-05-04

Pros

The software is intuitive, user friendly, and mobile. We implemented the software about a year and half ago and it went as smoothly as could be expected.

Cons

The Foster Care Module has many excellent features like the Foster Parent Portal. We would really like the General Case Management Module to have similar features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Dan J.

Great Project management team We quickly implemented the system in multiple across our organization

2018-04-30

Extended Reach is a Company to work with is solving the needs of data management in Mental Health and Social services field.

Pros

If you have ever had an experience in a roll-out of a new data management system then you already know getting the field staff up and utilizing the system is equal to the length of time you actually take to fully deploy the software.

Cons

i don't have any negatives and we press broader programing in more specialty services. Our company has a number of Divisions and they all want to use it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Judy B.

A very intuitive software that does it all!

2018-05-15

Pros

We're able to easily automate workflows, track compliance items, communicate with families, and build custom forms for each of our multiple programs and contracts - all in a paperless environment.

Cons

It's difficult to come up with a con, but if I have to have one it would be that English is currently the only language option - it would be nice to have a Spanish version of the foster home portal for our ESL clients.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Angela N.

Pick extendedReach over all of the others

2019-08-13

I track everything being done within my fourteen office agency around the State of Texas using this software.

Pros

It is truly customizable. When I do need to reach out to rep and his team, they respond THAT DAY.

Cons

I'd love to have more data - more ability to track the tasks being completed by my staff.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Individual & Family Services company, 51-200 employees)

A very intuitive software that does it all!

2018-04-30

Pros

We're able to easily automate workflows, track compliance items, communicate with families, and build custom forms for each of our multiple programs and contracts - all in a paperless environment.

Cons

This software is only available in English, but it would be great to have a Spanish version for our ESL clients.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Marlond F.

Extended Reach Review

2019-09-06

Staff is amazing, dependable, responsive, caring and efficient. eR makes case managment manageable and makes reporting on outcomes fun, because there are so many tools and resources through eR to do so.

Pros

Our Human Service Professionals love the family web as it allows them to communicate safely and efficiently with our housparents and foster parents.

Cons

If I have an issue with the application and or software there is always an offered solution or a quality work around.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mark M.

Extended Reach User Review

2020-02-20

Overall has been an extremely positive experience for our use.

Pros

I like the user friendliness, & the program layout and ease to navigate. Being able to use from anywhere is a great asset as well.

Cons

I wished it could be personalized & customized more to specific needs, especially in scheduling repetitive events and easier to set certain controls and parameters on set tabs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Sharon H.

User Friendly

2019-08-12

Pros

They are staying on top of what is needed in the field to make our work easier.

Cons

The only thing I can think of is the ability to scan documents at once and file separately.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Aimee S.

Making our job easier...

2019-05-14

We really love how it's made the move to electronic record keeping easier. The Support has been first-rate and we couldn't be happier!

Pros

The interface is really user friendly.

Cons

I can't think of anything we like least. Although it has so many capabilities, I feel like our agency isn't fully utilizing it (yet).

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Karina G.

HIGHLY RECOMMENDED FOR CHILD PLACING AGENCIES!!!

2019-08-25

My experience has been exceptional!!

Pros

We can invite foster parents to trainings, send out mass emails, and help our foster parents keep track of training, medical appointments, etc.

Cons

No cons. There are just a few things that Extended Reach cannot do, but this is me wanting Extended Reach to just do my job for me lol. No real complaints, the software is a MUST!!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

ExtendedReach is an intuitive, user friendly system with great support.

2018-04-30

Pros

ExtendedReach is easy to navigate, logical, and user friendly.

Cons

One suggestion for improvement would be to be able to navigate between screens by only using a keyboard.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Leslie S.

Great software that is easy to implement and train staff on in the field.

2018-05-07

Pros

Extended Reach is easy to use and allows you to custom fit the software to the needs of your agency.

Cons

The one suggestion for improvement would be to make for increased functionality on the phone application.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more